In-Demand It business partner Jobs in Launceston, Tas

Quality Improvement Lead - Lifestyle, Feedback & Complaints
One Care —Launceston TAS
- Part-time
- Microsoft Office
- Administrative experience
- SharePoint
- Employee assistance program
Quick Apply
Personal Trainer - No Rent, Leads Provided - Launceston
Jamie Fitness —Launceston TAS
- From $38.35 an hour
- Sales
- First Aid Certification
- In-person
- Gym membership
Quick Apply
Infrastructure & Assets Business Support Officer
Australia Pacific Airports (Launceston) —Launceston TAS
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
Trades Assistant
William Adams —Launceston TAS
- Full-time
- Forklift
- Communication skills
- Relocation assistance
- Health insurance
Security & Terminal Manager
Australia Pacific Airports (Launceston) —Launceston TAS
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
Trades Assistant
William Adams Pty Ltd —Launceston TAS
- Forklift
- Communication skills
- Relocation assistance
- Health insurance
Airport Services Co-ordinator
Australia Pacific Airports (Launceston) —Launceston TAS
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance program
13h
Airport Services Manager
Australia Pacific Airports (Launceston) —Launceston TAS
- Full-time
- Hybrid work
- Leadership
- Employee assistance program
Rental Sales Agent
Europcar —Launceston TAS
- Weekend availability
- Sales
- Customer service
- Communication skills
- Health insurance
- Parental leave
Internal Sales Representative
Linde —Launceston TAS
- Customer service
- Welding
- Communication skills
- Opportunities for advancement
Construction Project Coordinator
Australia Pacific Airports (Launceston) —Launceston TAS
- Hybrid work
- Management
- Construction
- Communication skills
- Employee assistance program
6d
Environment Officer
Australia Pacific Airports (Launceston) —Launceston TAS
- Full-time
- Communication skills
- Employee assistance program
Business Development Manager – Part-time
Joii Limited —Underwood TAS
- Part-time
- Management
- Sales
- Marketing
19h

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Quality Improvement Lead - Lifestyle, Feedback & Complaints

One Care -
Launceston TAS

Quick Apply

Job Details

Part-time

Benefits

Employee assistance program
Salary packaging
On-site parking

Qualifications

Certificate IV
Microsoft Office
Administrative experience
Driver Licence
SharePoint
Diploma

Full Job Description

Quality Improvement Lead- Lifestyle, Feedback & Complaints

Permanent Part-Time (0.8FTE)

Based in Launceston or Hobart Tasmania with statewide travel required

Who we are

OneCare is a not-for-profit aged care organization, founded on the principles of compassion, respect and dignity for the individual. We take a holistic approach to the provision of our services, treating each resident and consumer as a whole person' with regard to the design and delivery of their individual care and well-being. We have a rich history and have been providing residential aged care for more than 40 years.

What we need

Working as part of the Quality Team, the role has a practical implementation focus. It supports sites to translate complaints, compliments, resident and representative feedback, lifestyle data, consumer engagement outcomes, quality data and internal assessment findings into clear actions that improve the lived experience of residents.

The position works closely with site leaders, Lifestyle teams, care and clinical teams, Quality and Compliance, Operations, residents, families and representatives to identify risks, support improvement plans, monitor progress and escalate unresolved issues through appropriate governance pathways.

What will you do?

Support sites to translate complaints, compliments, resident feedback, lifestyle data, audits, and assessment outcomes into practical and measurable improvement actions.
Analyse feedback and complaints trends to identify recurring issues, service gaps, risks, and opportunities to enhance resident experience and service delivery.
Partner with site leaders, Lifestyle, care, and clinical teams to develop, implement, monitor, and evaluate improvement plans.
Ensure improvement actions are documented, tracked, reviewed, and supported by evidence through quality and governance systems.
Coach and support teams to strengthen capability in lifestyle services, resident experience, consumer engagement, and effective feedback and complaints management.

What you bring to the role

Essential

Certificate IV, Diploma or higher qualification, or a minimum of 5 years experience in one or more of the following areas: Aged Care and/or Community Services; Leisure & Health or Leisure & Wellbeing; Diversional Therapy; Social Work or Counselling; Quality Improvement or Quality Auditing; Complaints Management / Consumer Engagement; Health or Human Services; Business Administration Management
Experience working in residential aged care or another regulated care setting
Experience working in one of the following: lifestyle; leisure and health; diversional therapy; social support; pastoral care; consumer engagement; complaints or quality improvement
Sound digital literacy, including Microsoft Office, email, SharePoint and Teams.
Current unrestricted Australian driver's licence
Right to work in Australia

Desirable

Training in complaints handling, open disclosure, conflict resolution, mediation or customer experience.
Internal auditor qualification or recognised quality auditing training.
Training in dementia care, trauma-informed care, cultural safety, grief and loss, palliative care or psychosocial wellbeing.

What you get in return

Competitive remuneration with access to not-for profit salary packaging up to $18,550 per FBT year.
Ongoing professional development opportunities, including access to our scholarship program.
Rewarding role working for a highly respected Tasmanian not-for-profit organisation which is a leader in the aged care sector.
Access to Employee Assistance Program for you and your family, discounted private health, plus ongoing health and wellbeing activities
On site parking

At OneCare, we care deeply about our residents, our staff and the jobs we do each day. Our workplace is caring, supportive and down to earth. As a values-led consumer focused business, OneCare offers a rewarding work environment where you will be able to contribute meaningfully and will see the results of your efforts.

How to apply

Please provide your resume and a cover letter outlining why you are the right candidate for this role and how you meet the selection criteria via Seek by 9.00am Monday 29th June 2026. Please note interviews will be held as applications are received.

For further information about this role or a copy of the position description, please contact Ted Fletcher, Manager Quality and Compliance on 0408 384 688

Registration to work with vulnerable people with an NDIS endorsement is an essential requirement to work at OneCare.

Quick Apply

Refine Your Search

it business partner jobs in launceston, tas

Quality Improvement Lead - Lifestyle, Feedback & Complaints

Personal Trainer - No Rent, Leads Provided - Launceston

Infrastructure & Assets Business Support Officer

Trades Assistant

Security & Terminal Manager

Trades Assistant

Airport Services Co-ordinator

Airport Services Manager

Rental Sales Agent

Internal Sales Representative

Construction Project Coordinator

Environment Officer

Business Development Manager – Part-time

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