In-Demand Information technology technical support Jobs in Lake Macquarie Nsw

IT Support Specialist
Anglican Care —Newcastle NSW
- Contract
- Writing skills
- Administrative experience
- Parental leave
- Employee assistance program
Quick Apply
8d
Desktop Support Officer
Axiom Technologies —Newcastle NSW
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Desktop Support Engineer - Gosford
Datacom —Newcastle NSW
- Full-time
- Communication skills
- Time management
- Parental leave
- Employee discount
Quick Apply
HR Information Systems Officer
Glencore —Newcastle NSW
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
7d
Technical Support Officer
Allambi Care —Charlestown NSW
- Full-time
- Customer service
- Computer skills
- Communication skills
- Annual leave
Service Desk Analyst
Catholic Diocese of Maitland-Newcastle —Newcastle West NSW
- Full-time
- Azure
- In-person
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
4d
Ecology opportunities - NSW
AECOM —Newcastle NSW
- Full-time
- Hybrid work
- Leadership
- Communication skills
Research Assistant
University of Newcastle —Callaghan NSW
- $80,972 - $93,929 a year
- Full-time
- Laboratory
- Laboratory experience
- Research
- Health insurance
- Parental leave
11d
POS Hardware Support Technician
Axiom Technologies —Newcastle NSW
- Part-time
- Customer service
- Analysis skills
- POS
Expressions of Interest - Water Infrastructure Engineering Opportunities
AECOM —Newcastle NSW
- Full-time
- Hybrid work
Research Associate
University of Newcastle —Callaghan NSW
- $117,226 - $139,207 a year
- Full-time
- Doctoral degree
- Engineering
- Research
Environment Impact Assessment Professionals – Expressions of interest
AECOM —Newcastle NSW
- Full-time
- Hybrid work
- Communication skills
Senior Functional ERP Consultant
Biscit —Speers Point NSW
- ERP systems
- Analysis skills
- Leadership
AECOM Water Resources Opportunities - ANZ
AECOM —Newcastle NSW
- Full-time
- Hybrid work
- Leadership
7d
Facilities Technical Officer
University of Newcastle —Callaghan NSW
- $103,641 - $116,596 a year
- Full-time
- Management
- Maintenance
- University
- Health insurance
- Parental leave
11d
Senior / mid developer positions
Biscit —Speers Point NSW
- Azure
- DevOps
- Bachelor's degree
- Free parking
Senior Case Manager Level 1
Allianz —Charlestown NSW
- Full-time
- Hybrid work
- Customer service
- Databases
- Leadership
Civil Engineering Intern - Highways (Nov 2026)
AECOM —Newcastle NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Civil Engineering
- Communication skills
Project Officer Assets
Crown Lands and Public Spaces —Newcastle NSW
- $116,981 - $129,492 a year
- Full-time
- Maintenance
- Organisational skills
- Communication skills
1d
Accountant
PWC Australia —Newcastle NSW
- $89,000 a year
- Leadership
- Annual leave

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IT Support Specialist

Anglican Care -
Newcastle NSW

Quick Apply

Job Details

Contract
8 days ago

Benefits

Parental leave
Employee assistance program
Opportunities for advancement
Salary packaging

Qualifications

Network administration
TCP
System administration
IIS
Writing skills
Microsoft SQL Server
Administrative experience
Driver Licence
Network protocols
Working with Children Check
Network engineering

Full Job Description

The Opportunity:

Newcastle Anglican has a great opportunity for an IT Support Specialist to join the team. You will provide client service and support in relation the IT operations of all Newcastle Anglican agencies. You will oversee infrastructure and systems functionality and adhere to IT security, computer policies and procedures.

This is a Maximum 12-month contract.

Why you’ll love working with us:

At Newcastle Anglican, we don’t just offer jobs — we offer purpose-driven careers. Here’s what you can expect when you join our team:

Growth & Development: Dedicated professional development support
Family Friendly: 14 weeks paid parental leave or 3 weeks partner leave + super contributions.
Smart Salary Packaging: Save on your rent, mortgage or bills – up to $611 per fortnight.
Education Perks: Up to 40% off school fees at our Anglican schools.
Wellness Boost: Access to over 300 gyms with Fitness Passport.
Mental Health Support: Free access to our Employee Assistance Program.
Career Progression: Real opportunities for advancement.
Flexibility: We support flexible work arrangements.

Role & Responsibilities:

Providing specialised direct and, if required, escalated technical support from a central location either by telephone, direct request or email.
Undertaking problem diagnoses, correction and escalated support of organization IT technologies and applications as required.
Participating in IT upgrades (hardware and software) and other general maintenance tasks.
Monitoring new releases and patches to Operating Systems, hardware Applications and making recommendations on implementation and testing strategies as required.
Developing and maintaining specialist knowledge and skill in supported products and in those products associated with supported products, as required.
Negotiating timeframes for solution implementation with users and updating users on progress during problem resolution.
Identifying more complex technical issues for escalation to more senior staff/external vendors and effectively using the pre-established escalation process.
Escalating process or project improvements to relevant parties within the organisation in order to enhance the current use of products or reduce incoming support/call volume and keeping Management aware of potential areas for product, services and client education.
Logging and accessing technical solutions within a database and thoroughly documenting the status of all liaisons and communications.
Developing and delivering training to customers / clients.
Attending relevant product and skill courses.
Assist with the maintenance and development of IT procedures and policies.
Assist with IT support vendor engagement including raising purchase orders.
Assist with IT equipment configuration and deployment.
Assist with the general administrative tasks as directed.
May mentor more junior Support Specialists.

About you?

Tertiary qualifications or certifications in an IT-related discipline.
Current drivers licence
A current Working with Children check (with clearance to work with children)
A current NDIS check
National Police Check (Newcastle Anglican will consider the relevance of any reported outcomes).
Microsoft 365 certifications
Knowledge of SQL Server, IIS, Active Directory and other key Microsoft server technologies.
High level specialist knowledge of basic IT products/applications.
Demonstrated advanced problem analysis and problem-solving skills.
Broad understanding of common desktop applications, systems administration and network engineering.
A strong understanding of network protocols particularly TCP/IP and exposure to Wide Area Networks
Microsoft Systems/desktop administration/management skills.

Who we are?

Formerly known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organisation serving the people of the Hunter and the Central Coast.

We offer a leading Christian presence to our community through our parishes, four schools, Anglican Care and Samaritans.

Our vision is for people to flourish because of what we do, inspired by the way of Jesus.

We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications.

For more information visit www.newcastleanglican.org.au or for enquiries and a copy of the Position Description email the talent team at [email protected]

You must have the right to live and work in Australia.

#anglicancare

Quick Apply

Refine Your Search

information technology technical support jobs in lake macquarie nsw

IT Support Specialist

Desktop Support Officer

Desktop Support Engineer - Gosford

HR Information Systems Officer

Technical Support Officer

Service Desk Analyst

Ecology opportunities - NSW

Research Assistant

POS Hardware Support Technician

Expressions of Interest - Water Infrastructure Engineering Opportunities

Research Associate

Environment Impact Assessment Professionals – Expressions of interest

Senior Functional ERP Consultant

AECOM Water Resources Opportunities - ANZ

Facilities Technical Officer

Senior / mid developer positions

Senior Case Manager Level 1

Civil Engineering Intern - Highways (Nov 2026)

Project Officer Assets

Accountant

I want to receive the latest job alert for information technology technical support in lake macquarie nsw

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