In-Demand service associate Jobs in keysborough, vic

Customer Service Coordinator
Gates Corporation —Dandenong VIC
- Customer service
- Office
- Microsoft Office
Operations Supervisor (Process Assistant), Outbound - Day Shift
Amazon Commercial Services Pty Ltd —Dandenong VIC
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Medical Imaging Receptionist
Imaging Associates —Rowville VIC
- Full-time
- Customer service
- Communication skills
Retail Food and Beverage Attendant
The Jerky Co —Wantirna South VIC
- $30 - $35 an hour
- Weekend availability
- Sales
- Customer service
- POS
Quick Apply
5d
AUS_Technical Operations Associate
PCI Pharma Services —Moorabbin VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Engineering
Sales Associate Bayside
Pandora Jewelry —Frankston VIC
- Part-time
- Sales
- Customer service
- Employee discount
3d
Business Development Mgr -Industrial Replacement (QLD/NT) Sales
Gates Corporation —Dandenong VIC
- Sales
- Marketing
- Engineering
Area Manager - Night Shift
Amazon Commercial Services Pty Ltd —Dandenong VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Casual Sales Associate - Chadstone
Amer Sports —Chadstone VIC
- Weekend availability
- Sales
- Customer service
Quick Apply
Associate Dispenser | OPSM | PT | Vic | Chadstone
OPSM —Chadstone VIC
- Contract
- Communication skills
2026 O&G Un-accredited Registrar Sandringham
Peninsula Health —Frankston VIC
- Full-time
- Medicine
Travel Advisor - Elsternwick, VIC
Travel Associates —Elsternwick VIC
- $110,000 a year
- Full-time
- Employee discount
Field Applications Specialist
Beckman Coulter Life Sciences —Dandenong VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Travel Advisor - Blackburn, VIC
Travel Associates —Blackburn VIC
- $110,000 a year
- Full-time
- Employee discount
Sales Associate - Arden Homes
NEX Building Group —Scoresby VIC
- Public holidays
- Sales
- Customer service
- Administrative experience
- Health insurance
- Parental leave
Account Manager
Ecolab Inc. —Dandenong VIC
- Full-time
- Management
- Employee stock purchase plan
- Parental leave
2027 O&G Un Accredited Registrar
Peninsula Health —Frankston VIC
- Full-time
- Medicine
5d
Extended Postnatal Care Coordinator
Eastern Health —Upper Ferntree Gully VIC
- Part-time
- Microsoft Excel
- Organisational skills
- Leadership
- Health insurance
- Employee assistance program
2026 Senior HMO O&G Sandringham
Peninsula Health —Frankston VIC
- Full-time
- Medicine
Travel Advisor - Toorak, VIC
Travel Associates —Toorak VIC
- $110,000 a year
- Full-time
- Employee discount

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Customer Service Coordinator

Gates Corporation -
Dandenong VIC

Apply Now

Job Details

Qualifications

Customer service
SAP
Microsoft Office
Organisational skills
Business
Communication skills

Full Job Description

Date: May 26, 2026

Location: Dandenong South, VIC, AU, 3175

Company: Gates Corporation

Essential Duties and Responsibilities

Handles, organizes and responds to customer service calls and email inquiries promptly.
Communicates with customers to address issues, concerns, requirements and complaints.
Offers alternative products to customer (if requested product is out of stock).
Responds to requests within set Service Level Agreement timeframes.
Processes orders: checks manual and EDI orders, enters orders into the system before cut-off time or within same day of receipt of order.
Responds to customer calls in a manner that establishes Gates as the foremost service company in our industry, ensures minimal delay in addressing our customers' needs.
Relays customer quality concerns to the appropriate associates or departments while actively ensuring that customer expectations and requirements are fulfilled.
Proactively seeks opportunities to enhance services and response times and to provide premium customer service.
Complies with company policy, procedural, and training requirements, including health and safety.

Keys to Success

Requires professionalism and respect in communicating with customers and co-employees;
Has accurate understanding of individual customer and Gates requirements,
Requires accuracy of information provided to customers and of information entered in the ordering system,
Requires establishing trust-based connections and relationships with clients,
Requires ability to resolve customer complaints with empathy, and
Requires ability to offer effective solutions, while adhering to company policies and procedure, including our Health, Safety, and Environment policies.

Supervisory Responsibilities

None
Likely to act as an informal resource for associates with less experience
Provides informal guidance and support to team members

Requirements and Preferred Skills

Minimum of 2-3 years of working experience in a similar role or industry. Experience in premium customer service preferred.
Knowledge of best practice Customer Service (relevant qualifications desirable)
Proficient in using MS Office and other relevant business software.
Experience with SAP or relevant top tier ERP
Others:
- Excellent oral and written communication skills
- Excellent listening skills, comprehension of customer needs, and ability to deliver effective solutions accordingly.
- Confidence in speaking on the phone with customers, preferably in a previous customer service role
- Robust interpersonal and human relation skills, essential for handling a fast-paced office environment and a demanding customer base
- Ability to work independently, remaining self-driven and focused.
- Attention to detail
- Can perform effectively under pressure.
- Strong organizational skills and prioritization abilities to handle a diverse workload.
- Ability to collaborate closely with other GAPL staff.

Apply Now

Refine Your Search

service associate jobs in keysborough, vic

Customer Service Coordinator

Operations Supervisor (Process Assistant), Outbound - Day Shift

Medical Imaging Receptionist

Retail Food and Beverage Attendant

AUS_Technical Operations Associate

Sales Associate Bayside

Business Development Mgr -Industrial Replacement (QLD/NT) Sales

Area Manager - Night Shift

Casual Sales Associate - Chadstone

Associate Dispenser | OPSM | PT | Vic | Chadstone

2026 O&G Un-accredited Registrar Sandringham

Travel Advisor - Elsternwick, VIC

Field Applications Specialist

Travel Advisor - Blackburn, VIC

Sales Associate - Arden Homes

Account Manager

2027 O&G Un Accredited Registrar

Extended Postnatal Care Coordinator

2026 Senior HMO O&G Sandringham

Travel Advisor - Toorak, VIC

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