Operations Manager
TradePro Group | South East Queensland
Lead Growth. Build Teams. Shape the Future.
TradePro Group is a rapidly growing plumbing and roofing business with a reputation for delivering quality workmanship, outstanding service, and long-term client relationships. As we expand throughout South East Queensland, we are seeking an experienced and ambitious Operations Manager to work directly alongside the Managing Director and play a key role in building the future of the business.
This is more than a management position. It is an opportunity to become a trusted leader within a growing organisation, influence strategic direction, and potentially secure an ownership stake in the business as TradePro Group continues to grow.
About the Role
As Operations Manager, you will oversee the day-to-day operations of our plumbing and roofing divisions, ensuring projects are delivered safely, efficiently, and to the highest standard.
Working closely with the Managing Director, you will help establish and strengthen TradePro Group's presence across South East Queensland while developing systems, managing teams, building client relationships, and driving sustainable growth.
You will be responsible for both operational excellence and business development, making this an ideal role for someone who thrives in a fast-paced environment and wants to make a genuine impact.
Key ResponsibilitiesOperations & Team Leadership
- Manage and lead teams of plumbers, roofers, supervisors, and subcontractors.
- Oversee scheduling, productivity, quality control, and job delivery.
- Implement operational systems and processes to improve efficiency and profitability.
- Ensure compliance with workplace health and safety standards.
- Monitor workforce performance and support team development.
Business Growth
- Support the expansion of TradePro Group throughout South East Queensland.
- Identify new business opportunities and strategic partnerships.
- Develop and improve operational capabilities to support growth.
- Assist in strategic planning and execution alongside the Managing Director.
Client Relationship Management
- Build and maintain strong relationships with commercial and residential clients.
- Act as a key point of contact for major customers and stakeholders.
- Ensure exceptional customer service and timely resolution of issues.
- Represent TradePro Group professionally in all client interactions.
Financial & Commercial Oversight
- Monitor job profitability and operational performance.
- Assist with budgeting, forecasting, and resource planning.
- Drive efficiency and continuous improvement across the business.
About You
You are a natural leader who enjoys building teams, solving problems, and creating opportunities.
You may come from:
- Plumbing, roofing, construction, maintenance, or trade services industries.
- An operations management, business management, or general management background.
- A leadership role within a growing trade-based business.
Desired Skills & Experience
- Proven experience managing field-based trade teams.
- Strong leadership and people management skills.
- Excellent communication and client relationship abilities.
- Commercial awareness with the ability to drive profitability.
- Experience implementing systems and improving operational processes.
- A growth mindset and desire to help build a market-leading business.
- Current driver's licence.
What's on Offer
- Senior leadership role within a growing company.
- Direct mentorship and collaboration with the Managing Director.
- Ability to shape the future direction of the business.
- Competitive salary package.
- Company vehicle and technology package (where applicable).
- Career progression opportunities as the business expands.
- Potential pathway to shareholding or equity participation for the right candidate.
- Opportunity to leave a lasting legacy by helping establish TradePro Group as a leading plumbing and roofing company across South East Queensland.
Apply Now
If you're an ambitious operations leader looking for a genuine growth opportunity and want to be part of building something significant, we'd love to hear from you.
Send your resume and a brief cover letter outlining your experience and what excites you about helping grow TradePro Group.
TradePro Group Building trusted plumbing and roofing solutions across South East Queensland.
Pay: $160,000.00 – $180,000.00 per year
Work Location: Hybrid remote in Morningside QLD 4170
