Job description
Agency Department of Health Work unit Telehealth and Outreach Services
Job title Telehealth Outreach Coordinator Designation Administrative Officer 5
Job type Full time Duration Ongoing
Salary $90,946 - $95,468 Location Katherine
Position number 40027 RTF 351870 Closing 21/07/2026
Contact officer Christopher Richards on 08 8973 9250 or [email protected]
About the agency http://www.health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=351870
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF
YOUR TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plans, go to the OCPE website.
Primary objective
To provide a high level of administrative support and coordination for the Telehealth and Outreach services, working in the
outpatient setting. The role includes coordinating and visiting other service providers within the broad Big Rivers Region.
Context statement
The Telehealth Outreach Coordinator works directly with Speciality medical teams to provide telehealth services to patients
in the Big Rivers Region. This role also facilitates the Outreach Physician trips to remote communities in the region.
Key duties and responsibilities
1. Promote Telehealth and provide training to clinicians, clients and communities of the Big Rivers Region.
2. Regularly provide assistance and training with the latest Telehealth equipment and initiatives for communities and other
stakeholders.
3. Manage Medicare requirements and Activity Based Funding (ABF) to maximise revenue.
4. Coordinate Telehealth and Physician Outreach clinics.
5. Receive and process referrals and schedule clinics and appointment times as required.
6. Follow defined service quality standards, Workplace Health and Safety (WHS) policies and procedures relating to the
work being undertaken in order to ensure high quality, safe services and workplaces.
7. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.
Selection criteria
Essential
1. Ability to effectively communicate in a professional manner to a wide range of stakeholders.
2. Extensive experience in the use of computer software such as Microsoft Office, information systems data management
and other software applications.
3. Demonstrated ability to work within a multi-disciplinary, cross cultural team environment and to interact effectively with
people of diverse cultures.
4. Demonstrated ability to provide organised and timely administrative support using initiative, discretion and high order
judgement while demonstrating flexibility.
5. Ability to manage a high volume workload with limited supervision whilst maintaining confidentiality.
Desirable
1. A proficiency in videoconferencing technology and able to provide training and support in new Telehealth technology.
2. Extensive experience in outpatient clinic service delivery including referral and triage pathways, bookings, management
of clinic, and Medicare billing.
Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance
notice and criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant
criminal history. For immunisation requirements - Category A (direct contact with blood or body substances) or Category B
(indirect contact with blood or body substances), check with contact person for requirements.
