In-Demand Call center representative Jobs in Karratha, Wa

Customer Service Representative - Fixed Term Contract
Senior Leadership InfraBuild —Karratha WA
- Contract
- Customer service
- ERP systems
- Microsoft Office
- Employee assistance program
- Employee discount
Reddy Express Dampier - Customer Service Rep
OTR —Dampier WA
- Weekend availability
- Customer service
3d
Reddy Express Dampier - Customer Service Rep
OTR Group —Dampier WA
- Weekend availability
3d

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Customer Service Representative - Fixed Term Contract

Senior Leadership InfraBuild -
Karratha WA

Apply Now

Job Details

Contract | Fixed term

Benefits

Employee assistance program
Employee discount

Qualifications

Customer service
SAP
ERP systems
Microsoft Office
SAP ERP
Time management

Full Job Description

About the role

Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our InfraBuild business.

Reporting to the Customer Service Supervisor and based at our Karratha site, you will join a busy team delivering great service and building strong customer relationships. This is a great opportunity for someone who enjoys working in a fast-paced setting and is committed to delivering excellent customer service.

This is a 12 month contract position.

What you will be doing:

Answering and responding to incoming calls and enquiries
Providing quotations and following through to order placement and successful on-time delivery to customers
Liaising with the broader business to best service our customers
Procuring product for customer orders
General administration duties

You will be rewarded with:

A supportive, team-focused branch environment
Competitive Salary, with generous remote living Allowance

Primary Benefits:

We offer a range of benefits designed to support you at work and beyond:

Support when you need it - Confidential counselling and wellbeing support through our Employee Assistance Program (EAP) and Sonder, available to you and your immediate family
Everyday savings - Access a wide range of employee discounts across major brands including retail, travel and lifestyle

What you will bring:

Experience in customer service
Proactive approach with a passion for delivering exceptional customer service
Excellent organisational and time management skills
Ability to understand your customers business and offer value-based solutions
Willingness to learn about our industry and business
Competent in the use of Microsoft Office Suite

Experience using SAP (or similar ERP systems) would be advantageous

Why join us?

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.

Work with a greater purpose - join us on our pursuit of a sustainable future and contribute to our nation’s legacy.
Work well, live better – experience a safe, supportive and inclusive environment which values you as a whole person and where wellbeing matters.
Build your own future – grow and drive your own development to grow your skills. Everyday is an opportunity to grow.

About us

InfraBuild Steel Centre supplies steel and building products through a national network of branches across metro and regional Australia.

Backed by InfraBuild’s integrated supply chain, we provide reliable access to Australian-made steel and a range of trusted distribution brands including Midalia Steel, Tonkin Steel and Steelforce.

How to apply

We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.

We’re committed to building an inclusive workplace that reflects the communities we serve. We encourage applications from people of all backgrounds, experiences and perspectives. Your diversity helps us create more sustainable and innovative steel solutions for Australia’s future.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.

Apply Now

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call center representative jobs in karratha, wa

Customer Service Representative - Fixed Term Contract

Reddy Express Dampier - Customer Service Rep

Reddy Express Dampier - Customer Service Rep

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