About EVT: Horizons Lake Jindabyne is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.
Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We’re not just in the neighbourhood, we’re part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and “too easy” service. Whether it’s for work or a well-earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable.
EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.
About the Role
As General Manager, you are ultimately accountable for the success of Horizons Lake Jindabyne, balancing guest satisfaction, team performance, operational excellence, and financial results while positioning the property as a leading accommodation destination in the Snowy Mountains region.
This would also align well with responsibilities you've likely undertaken such as budgeting, staffing, revenue management, owner relations, maintenance planning, tourism partnerships, and overseeing the property's performance throughout both peak snow and off-peak seasons.
This role is key to delivering EVT’s Hospitality vision. You’ll drive performance, inspire a high energy culture, and lead with purpose. Delivering exceptional service, driving revenue, and keeping operations running at their best, while leading with energy and purpose.
Key Responsibilities
- Lead day-to-day operations across rooms, F&B, conferencing and maintenance, maintaining high standards of presentation, safety and service.
- Own budgeting, forecasting and reporting, driving revenue, occupancy, ADR and profitability while controlling costs.
- Lead, develop and manage department managers and teams, from recruitment through to performance and succession planning.
- Champion exceptional guest experience, monitoring feedback and reviews and building lasting relationships with guests, corporate clients and tourism partners.
- Partner with sales and marketing to maximise occupancy and revenue, growing group, conference and event business.
- Manage compliance, risk, safety and licensing obligations, including property security, emergency procedures and capital works programs.
- Act as the key liaison with the Owners Corporation and Strata Committee, overseeing common property, building assets, contractor performance and capital works.
What You’ll Bring
- Proven experience leading hotel, resort or strata-titled property operations, with strong financial and commercial acumen.
- Strong leadership and team management skills, with a track record of building high-performing, guest-focused teams.
- Ideally experience preferred but not essential with Strata Legislation, Owners Corporation governance and experience working with building managers and contractors.
- Excellent guest service, conflict resolution, negotiation and stakeholder management skills, able to balance competing priorities.
- Strategic, adaptable approach with strong problem-solving skills, suited to a seasonal tourism environment.
- Current NSW RSA and experience managing licensed venues under NSW liquor licensing legislation, with willingness to hold the NSW Liquor Licence as approved manager.
- Strong understanding of compliance obligations relating to alcohol service and venue operations.
How You Work
- Inclusive leader — values diverse perspectives; builds belonging.
- Owner’s mindset — acts on data/feedback; ships improvements.
- Hands-on and non-hierarchical — leads from the front.
- Growth mindset — learns, shares, and levels up others.
Perks from Day One
As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.
- 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
- $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
- Year-round staff perks at Thredbo for you and the family.
- Accommodation supplied if required.
- Rapid career growth across our hotel & entertainment network.
- Paid parental leave; community & volunteering opportunities.
Apply Now
Join Horizons Lake Jindabyne and become an EVT experience creator, opportunity taker, the ultimate Daymaker and make a positive impact on our people, communities, and environment every day.
Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.
When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.
Police Check Acknowledgement
Please note that the successful candidate for this position will be required to undergo and satisfactorily pass a criminal record check as part of the recruitment process.
