In-Demand Service desk & desktop analyst Jobs in Indooroopilly Qld

Service Desk & Desktop Analyst
MEGT Australia —Brisbane QLD
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Health insurance
- Parental leave
Desktop Support Analyst (6-Month Fixed-Term Contract)
HUB24 —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Analysis skills
- No degree
- Parental leave
IT Service Desk Analyst
Icon Group —Brisbane QLD
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Parental leave
ATS Service Desk Team Lead - APAC
Applied Medical —Geebung QLD
- Full-time
- Management
- Software troubleshooting
- Research
- Employee assistance program
Desktop Analyst
MyState Limited —Brisbane QLD
- Full-time
- Communication skills
4d

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Based on your search for service desk & desktop analyst

Service Desk & Desktop Analyst
MEGT Australia —Brisbane QLD
Travel, retail, entertainment and health insurance discounts. Provision, deploy and support laptops, mobile devices and business applications.
Desktop Support Analyst (6-Month Fixed-Term Contract)
HUB24 —Brisbane QLD
Relevant tertiary qualification in Information Technology or a related discipline, or equivalent practical experience. Additional leave and wellbeing support.

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Service Desk & Desktop Analyst

MEGT Australia -
Brisbane QLD

Apply Now

Job Details

Full-time

Benefits

Extended annual leave
Leave encashment
Health insurance
Parental leave
Employee assistance program
Referral program
Salary packaging
Insurance services

Qualifications

Customer service
Microsoft Exchange
Microsoft Office
Communication skills
Intune
Help desk

Full Job Description

The Opportunity

Located at either our Milton or Loganholme office, this role reports to the IT Service Desk Team Leader and is primarily responsible for providing quality Level 1-2 technical support to employees across MEGT.

This is a great opportunity for a customer-focused IT professional looking to build their Service Desk experience, strengthen their technical skills and grow their career in a supportive and collaborative environment.

Deliver exceptional IT support and customer service to employees across the organisation
Troubleshoot and resolve hardware, software, device and access-related issues
Provision, deploy and support laptops, mobile devices and business applications
Support user onboarding, offboarding, password resets and access requests
Manage incidents and service requests through our ticketing system
Create and maintain knowledge articles and support documentation
Contribute to reporting, asset management and service delivery improvements
Provide after-hours support when required

About you

You're someone who genuinely enjoys helping people, solving problems and delivering a great customer experience. You thrive in a collaborative environment, communicate confidently with a wide range of stakeholders, and are eager to contribute developing your technical skills. You’ll bring:

1-2 years’ experience in an IT Help Desk, Service Desk or MSP environment
Strong customer service skills and a passion for supporting end users
Experience supporting Microsoft 365, Active Directory/Entra ID and end-user devices
Familiarity with Microsoft Intune, Exchange Online, ticketing systems and remote support tools
Confidence troubleshooting Microsoft Office applications, printers, mobile devices, VPNs and basic network connectivity issues
Strong troubleshooting and problem-solving skills, with the ability to identify when to escalate
Ability to manage competing priorities in a fast-paced environment
Excellent communication skills, with the ability to explain technical concepts in simple terms
A proactive attitude and commitment to continuous learning and improvement

Find your ME at MEGT

At MEGT, we are a proud Australian not-for-profit that’s helped over one million people kickstart amazing careers since 1982!

We’re proud to be certified Great Place to Work several years in a row and Great Place to Work for Women 2025 – and we live it every day. We support work-life balance and offer great benefits to help you thrive:

Flexible working options
14 weeks paid parental leave after 6 months
$500 My Benefits voucher referral bonus
3 paid Christmas close-down days
Buy or cash out extra annual leave + 17.5% leave loading
Pro-rata long service leave after 7 years
Salary packaging available (non-PBI)
Professional development & study support
Travel, retail, entertainment and health insurance discounts
Employee Assistance Program (includes Nurse on Call)

The MEGT Commitment

At MEGT, people are at the heart of everything we do. Our values—United, Savvy, Trailblazers, and Thrive—guide our culture and the way we work.

We are an Equal Opportunity Employer and Child Safe Organisation, committed to a safe, inclusive, and diverse workplace. We welcome applicants of all backgrounds, including women, First Nations People, veterans, individuals with disability, and people from minority groups. Learn more about our commitment here.

How to Apply

Ready to find your ME with MEGT?

If you need support with your application, would prefer to apply in another format, or have questions about the role, please contact our Talent Acquisition Team at [email protected] or call 1300 634 863.

Apply Now

Refine Your Search

service desk & desktop analyst jobs in indooroopilly qld

Service Desk & Desktop Analyst

Desktop Support Analyst (6-Month Fixed-Term Contract)

IT Service Desk Analyst

ATS Service Desk Team Lead - APAC

Desktop Analyst

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