In-Demand customer service Jobs in hobart, tas

Customer Support Specialist
Procreate —Hobart TAS
- $65,000 - $85,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Cashier
Harvey Norman —Cambridge TAS
- Weekend availability
- Customer service
- Merchandising
- POS
- Employee discount
Team Members
Zambrero —North Hobart TAS
- Cleaning
Quick Apply
Team Member
KFC Australia —Hobart TAS
- No experience needed
- Communication skills
- On-the-job training
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —Hobart TAS
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Team Member - New Restaurant Opening Glebe Hill
KFC Australia —Howrah TAS
- No experience needed
- Communication skills
- On-the-job training
Quick Apply
Harli + Harpa | Casual Sales Assistant | Hobart
HARLI HARPA | AUS —Hobart TAS
- Up to $33.19 an hour
- Contract
- Customer service
- In-person
Quick Apply
Counter Team Member - Casual
Hill Street —South Hobart TAS
- $33.19 - $46.46 an hour
- Overtime
- Customer service
- Communication skills
6d
Counter Team Member - Casual
Hill Street Grocer —South Hobart TAS
- $33.19 - $46.46 an hour
- Overtime
- Customer service
- Communication skills
6d
Trade Counter Assistant - Moonah
Reece Group —Moonah TAS
- Weekend availability
- Customer service
- Plumbing
- Retail sales
- Annual leave
- Parental leave
Customer Support Advisor - Social Media - Hybrid
TPG Telecom —Hobart TAS
- Full-time
- Hybrid work
- Communication skills
5d
Harli + Harpa | Full Time Sales Assistants | Hobart
HARLI HARPA | AUS —Hobart TAS
- $55,000 - $65,000 a year
- Full-time
- Customer service
- In-person
Quick Apply
8d
Team Leader | Hobart Airport
Lagardere AWPL —Hobart Airport TAS
- Full-time
- Hospitality
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Grocery Team Member - Full Time
Hill Street Grocer —Sandy Bay TAS
- $26.55 - $39.83 an hour
- Overtime
- Communication skills
Casual Café Attendants DKHAC x 5 (5528)
Hobart City Council —Hobart TAS
- $38.08 an hour
- Café
- Health insurance
- Employee assistance program
5d
Grocery Team Member - Full Time
Hill Street —Sandy Bay TAS
- $26.55 - $39.83 an hour
- Overtime
- Communication skills
Customer Advisor - Hobart, TAS
NAB —Hobart TAS
- Parental leave
16h
Full Time Sales Assistant | Hobart
Bed Bath N' Table —Hobart TAS
- Full-time
- Employee discount
Casual Sales Assistant - Myer Hobart
Industrie —Hobart TAS
- $23.24 - $33.19 an hour
- Customer service
- In-person
- Employee discount
Quick Apply
1d
Administration Officer, Administrative Services
University of Tasmania —Hobart TAS
- $73,814 - $78,195 a year
- Full-time
- Organisational skills
- Communication skills
6d

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Customer Support Specialist

Procreate -
Hobart TAS

Apply Now

Job Details

Full-time
$65,000 - $85,000 a year

Qualifications

Customer service
Japanese
Communication skills

Full Job Description

We’re looking for a dedicated Customer Support Specialist to help us serve our large and growing user base. We’re driven by the desire to deliver the best creative software experience for our global community.

You’ll bring excellent communication skills, a genuine passion for helping people, and the ability to quickly understand both user needs and product functionality. Your primary responsibility will be supporting our Japanese/ Korean speaking community but you will also deliver support in English as required. You’ll respond to requests, manage enquiries, and work closely with internal teams to ensure every interaction with Procreate users is thoughtful, solution-focused, and aligned with our high standards.

The role

The role sits within our Community Care team, and you’ll report to Aimee Sorell, our Community Care Manager. You’ll collaborate with Customer Support Specialists, Quality Assurance Specialists, Engineers, Designers, and most importantly, with Procreate users worldwide.

What you'll do

Respond to customer support queries with empathy, clarity, and accuracy.
Manage and respond to App Store reviews.
Work alongside Quality Assurance Specialists to identify and escalate product issues.
Learn and apply knowledge of new and existing software features.
Deliver support in our supported languages: English and Japanese/ Korean language.

Required Skills

Customer focus: Genuine passion for customer service and the ability to provide a personalised experience.
Communication skills: Strong written and verbal ability in English and Japanese/ Korean.
Collaborative mindset: Comfortable working as part of a team and sharing knowledge.
Analytical approach: Solution-oriented and able to resolve issues effectively.

Bonus Skills

Confidence using Apple hardware and software
Interest or ability in video editing/creation to support user guidance.
Direct experience engaging with mainstream Japanese or Korean social media platforms.

What to expect in the first 6-12 months

Complete the Procreate onboarding process and get to know your colleagues.
Develop an understanding of our customer support practices, processes, and frameworks.
Begin to build relationships with team leaders and key stakeholders.
Gain familiarity with standard queries and responses, becoming a reliable and contributing member of the Community Care team.

We want to hear from you

We’d love to hear about how you see yourself contributing to Procreate in this role. Please note, we do not operate remote or hybrid models. We’re looking for full-time and on-site employees for our Hobart or Sydney office.

Pay: $65,000.00 – $85,000.00 per year

Work Location: In person

Apply Now

Refine Your Search

customer service jobs in hobart, tas

Customer Support Specialist

Cashier

Team Members

Team Member

Entry Level Solar Sales Representative

Team Member - New Restaurant Opening Glebe Hill

Harli + Harpa | Casual Sales Assistant | Hobart

Counter Team Member - Casual

Counter Team Member - Casual

Trade Counter Assistant - Moonah

Customer Support Advisor - Social Media - Hybrid

Harli + Harpa | Full Time Sales Assistants | Hobart

Team Leader | Hobart Airport

Grocery Team Member - Full Time

Casual Café Attendants DKHAC x 5 (5528)

Grocery Team Member - Full Time

Customer Advisor - Hobart, TAS

Full Time Sales Assistant | Hobart

Casual Sales Assistant - Myer Hobart

Administration Officer, Administrative Services

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