Introduction:
We are Carrathool Shire. Our communities are unique, innovative, down-to-earth, and resilient. Our community spirit is strong, and our values run deep. Our residents come from all backgrounds and walks of life, and the people that we hire do too.
Working with us gives you the chance to work with our communities and on projects or services that contribute towards improving them for current and future generations.
Description:
Purpose
Provide professional business support to the Hillston Medical Centre, ensuring efficient operations and exceptional patient care. Organise appointments, manage confidential records, and maintain effective communication and information systems. Deliver high-quality customer service by welcoming patients, addressing inquiries promptly and courteously, and ensuring a positive experience. Uphold the Medical Centre’s standards of care, professionalism, and confidentiality to support its smooth and effective functioning.
Position Description
Skills and Experiences:
Essential Requirements
- Qualifications in business/office administration or related discipline or demonstrated knowledge of business administration principles, practices, and systems, with proficiency in office technology and a demonstrated ability to apply effective and efficient office management skills.
- Demonstrated well-developed organisational skills to manage competing priorities, monitor and report progress, and complete set outcomes within tight deadlines.
- Proven high level of attention to detail and accuracy, with demonstrated ability to research, think analytically, and plan work with proven problem-solving skills and the ability to apply knowledge and experience to issues to develop options and recommendations for their resolution.
- Proven ability to communicate clearly, accurately, and effectively both verbally and in writing with a high degree of confidentiality and discretion, including the ability to prepare and interpret routine reports and business correspondence/documents.
- Proven proficient computer literacy with demonstrated aptitude in data entry and management, working with Microsoft Office programs—particularly Outlook, Word, Excel, and Access—with the capacity to adapt from other software applications to the Medical Centre’s software.
- Hold a current Class C driver’s licence.
Desirable Requirements
- Tertiary qualifications at AQF Level 3 (Cert III) or above in Business Administration (Medical), Business Management, Administration, or an associated business-related discipline, OR equivalent demonstrated administrative experience in the public or private sector over a period of at least two years.
- Hold a current First Aid Certificate and/or relevant knowledge or experience of Best Practice CPR or Triage training.
- Relevant knowledge of medical terminology.
- Relevant knowledge of the State Records Act 1998, Government Information (Public Access) Act 2009, Freedom of Information Act 1982, Privacy Act 1988, Local Government Act 1993, Work Health and Safety Act 2011, and any other relevant legislation.
