In-Demand Guest service agent Jobs in High Wycombe, Wa

Guest Service Agent
AccorHotel —Perth WA
- Nights as needed
- Communication skills
Quick Apply
3d
Casual Night Auditor / Guest Service Agent
Ingot Hotel Perth —Belmont WA
- $26.70 - $46.73 an hour
- Weekend availability
- In-person
- Employee discount
Quick Apply
Guest Service Agent (Multiple Opportunities)
Marriott International, Inc —Perth WA
- Full-time
- Customer service
14d
Front Desk Agent - Night
Marriott International, Inc —Perth WA
- Full-time
- Customer service
14d
Rental Fleet Agent - Perth
Indie Campers —Perth WA
- Weekend availability
- Senior Secondary Certificate of Education
- Electrical experience
- Communication skills
Quick Apply
People & Culture Business Partner
Crown Resorts —Perth WA
- Full-time
1d

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Guest Service Agent

AccorHotel -
Perth WA

Quick Apply

Job Details

Casual
3 days ago

Qualifications

RSA
Driver Licence
Communication skills

Full Job Description

Company Description

Mercure Perth is conveniently located in the heart of Perth city, with the major shopping, entertainment and nightlife areas all close by. The hotel features 239 well-appointed rooms, along with a great restaurant, a cafe, bar, heated rooftop swimming pool and gym. Business guests are well catered for at Mercure Perth with 6 modern meeting rooms available, accommodating up to 350 delegates.

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

As a Guest Services Agent, you'll be the friendly face and first point of contact for all our guests and visitors. You'll be at the heart of creating memorable experiences from the moment they arrive. Here's what you'll be getting up to:

Rolling out the welcome wagon – managing arrivals and departures with genuine warmth and efficiency
Being a guest request superstar – responding promptly and courteously to keep our visitors smiling
Playing team captain – liaising with other departments to ensure every guest need is met with flair
Turning challenges into triumphs – actively resolving guest issues with creativity and positivity
Championing the Accor Live Limitless Loyalty Program – sharing the perks with enthusiasm
Embracing flexibility – working across our 7-day roster including AM, PM, and night shifts as required

You'll bring a well-presented appearance, a genuinely positive attitude, and a real passion for hotel operations and delivering exceptional customer service that guests won't forget.

Qualifications

We'd love to hear from you if you've got previous experience in a similar guest-facing role, plus:

Brilliant written and verbal communication skills – you know how to chat with anyone!
Time management superpowers with the ability to juggle multiple tasks without breaking a sweat
Genuine interpersonal magic – you connect easily with team members at all levels
A knack for delivering prompt, efficient service with a flair for spotting upselling opportunities
An entrepreneurial mindset packed with drive, ambition, and infectious energy
Responsible Service of Alcohol certification

C Class Driver's Licence is essential

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Quick Apply

Refine Your Search

guest service agent jobs in high wycombe, wa

Guest Service Agent

Casual Night Auditor / Guest Service Agent

Guest Service Agent (Multiple Opportunities)

Front Desk Agent - Night

Rental Fleet Agent - Perth

People & Culture Business Partner

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