In-Demand community service officer Jobs in helensvale, qld

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Indoor Delivery Officer
Australia Post —Bundall QLD
- Full-time
- Recruiting
4d
Part Time Administration Assistant (Monday, Wednesday & Thursday)
Southport Sharks —Southport QLD
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
6h
Service Centre Support Officer
Griffith University —Southport QLD
- $76,126.29 - $93,976.19 a year
- Full-time
- Hybrid work
- Customer service
- University
- Recruiting
- Work from home
- Parental leave
Quick Apply
11d
Data Officer (Public Health)
Queensland Government —Gold Coast QLD
- Temporary
- Patient monitoring
- Administrative experience
- Communication skills
6d
School Technical Officer - Pimpama State Secondary College
Queensland Government —Gold Coast QLD
- Temporary
- Customer service
- Organisational skills
- Communication skills
12d
Executive Services and Marketing Officer - Tamborine Mountain State High School
Queensland Government —Gold Coast QLD
9d
Senior Project Officer
Queensland Government —Gold Coast QLD
- Full-time
6d
Health Info Services Officer
Gold Coast Private Hospital —Gold Coast QLD
- Up to $15,900 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
7d
Night Security Officer Part Time 30
Dreamworld —Coomera QLD
- $29.88 an hour
- Part-time
- CPR Certification
- No experience needed
- First Aid Certification
2d
Hospitality Services Officer - Ashmore Gardens Care Community
Opal HealthCare —Ashmore QLD
- Weekend availability
- Hospitality
- Customer service
- Cleaning
- Parental leave
- Referral program
3d
Administation Officer
Churches of Christ —Benowa QLD
- Up to $18,549 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CPR Certification
- Annual leave
- Employee assistance program
Supervisor Training Officer (Food Services)
Queensland Government —Gold Coast QLD
- Full-time
9d
Maintenance Officer
AVEO —Ashmore QLD
- $31.55 an hour
- Overtime
- Maintenance
- Health insurance
- Employee assistance program
Quick Apply
Accounts Payable Officer
Air Liquide —Ormeau QLD
- Full-time
- Microsoft Excel
- Management
Accounts Payable Officer
Infinite Aged Care —Bundall QLD
- Full-time
- Communication skills
- Employee assistance program
- Employee discount
3d
Senior Administration Officer Support (Public Health)
Queensland Government —Gold Coast QLD
- Part-time
4d
Clinic Support Officer
Griffith University —Chirn Park QLD
- $76,126 - $80,321 a year
- Part-time
- Microsoft Office
- Clinic
- University
- Work from home
Quick Apply
7d
Principal House Officer (Rheumatology)
Queensland Government —Gold Coast QLD
- Temporary
- Medicine
- Bachelor's degree
13d
Environmental Services Officer (Cleaner/Porter) - Expression of Interest
Queensland Government —Gold Coast QLD
- Temporary

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Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

community service officer jobs in helensvale, qld

Customer Contact Officer

Indoor Delivery Officer

Part Time Administration Assistant (Monday, Wednesday & Thursday)

Service Centre Support Officer

Data Officer (Public Health)

School Technical Officer - Pimpama State Secondary College

Executive Services and Marketing Officer - Tamborine Mountain State High School

Senior Project Officer

Health Info Services Officer

Night Security Officer Part Time 30

Hospitality Services Officer - Ashmore Gardens Care Community

Administation Officer

Supervisor Training Officer (Food Services)

Maintenance Officer

Accounts Payable Officer

Accounts Payable Officer

Senior Administration Officer Support (Public Health)

Clinic Support Officer

Principal House Officer (Rheumatology)

Environmental Services Officer (Cleaner/Porter) - Expression of Interest

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