Join the Bowser Bean Harcourt Team!
Customer Service Representative
Who we are
Bowser Bean Café is proudly Australian-owned and family-run, with over 30 years of experience serving regional Victoria and New South Wales. Our mission is simple: to serve and support our communities.
With 35 sites (and growing!), our reputation is built on great coffee, fresh food, and outstanding service. We’re proud of how far we’ve come – but we’re even more excited about where we’re going. That’s where you come in.
The Role - Customer Service Representative (CSR)
As a CSR, you’ll be the face of Bowser Bean. Every smile, every coffee, and every interaction shapes our customers’ day – and you’ll play a key role in making Bowser Bean worth stopping for.
Your responsibilities will include:
- Making great barista coffee
- Preparing fresh, quality food products
- Serving customers with energy and positivity
- Keeping the store clean, tidy, and welcoming
- Supporting the team with other tasks as required
Who We’re Looking For
We’re after enthusiastic, proactive team players who:
✔ Love working with people and bringing a smile to someone’s day
✔ Can juggle multiple tasks with confidence
✔ Take pride in their work and presentation
✔ Have experience in customer service or hospitality (a bonus, but not essential!)
Why Join Us?
At Bowser Bean, we invest in our people. When you join the team, you’ll enjoy:
⭐ Competitive pay rates
⭐ Free healthy meal every shift
⭐ Gym/sport membership subsidy
⭐ Career progression across our 35-site network
⭐ Team incentives for achieving goals
⭐ Industry-recognised training (including barista & safety/compliance)
⭐ Financial support for accredited courses
*The Award governing this role is the Vehicle Repair, Services and Retail Award.
Job Types: Part-time, Casual
Pay: Up to $45.89 per hour
Benefits:
- Employee discount
- Gym membership
- Professional development assistance
Work Location: In person
