ARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER?
Our Hamilton branch is seeking an exceptional individual to join our service department as a Foreperson.
About the role:
As the Foreperson role, you will mentor and monitor the workshop team to ensure apprentices have the opportunities and support to develop their skills, the technicians in the workshop have everything they need to work effectively, and you will ensure the best use of workshop space and resourcing to meet customer needs. You will do this in collaboration with the Service Manager to ensure the field and workshop operate cohesively.
Tasks and responsibilities include:
- Assists with assigning jobs and work areas to Service Department employees according to their skills and knowledge.
- Assists in the appraisal of repair orders coming into the Service Department and may participate in repairs. May review repair orders for accuracy and completeness.
- Directs and assists in the diagnosis of machine problems of technicians and apprentices.
- Inspects and repairs all special tools. Recommends new tooling as required.
- Advise the Service Manager or the Service Location Manager of all customer complaints.
- Coordinates and schedules all in-house technician training.
- Assists the Service Manager or Service Location Manager with coordinating and conducting quarterly safety meetings.
- May fill the Service Manager or Service Location Manager role in their absence.
- May arrange for and participate in reconditioning used equipment and setting up new equipment.
- May approve the release of equipment for delivery to the customer.
- May assist in providing performance feedback for service technicians and staff to the Service Manager or Service Location Manager
- Other duties as assigned.
About you:
If you are looking to work with a globally recognised brand, require a challenge, love variety and are ready to lead while working as a team, then we want to hear from you.
- 3+ years' experience as a Service Technician
- Ability to lead others.
- Familiar with John Deere and competitive products
- Ability to write and speak effectively to individuals and groups.
- Ability to use standard desktop load applications such as Microsoft Office and internet functions.
- High School Diploma or equivalent experience
- Forklift license preferred.
What's in it for you?
- Competitive remuneration package
- Leadership Opportunity
- Supportive and positive working environment
- Advancement Opportunities within the Organisation as we grow.
- Ongoing Training & Development
- Access to Employee Assistance Program
About us:
Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It's our mission to enable our customer's success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and the industry-leading brand John Deere. We believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success.
If this sounds like you, apply now!
Please note that we have multiple roles across our branches – for a full list, please check out our website: Brandt Careers | Jobs at Brandt.
