Join a dedicated and supportive team committed to delivering high-quality patient and consumer care in a dynamic healthcare environmen
Employment Type: Temporary Part Time until July 2026
Position Classification: Administration Officer Level 2
Remuneration: $33.59 - $34.70 per hour + 12% Super + Salary Packaging
Hours Per Week: 16
Requisition ID: REQ667523
Location: Gunnedah District Hospital
Application Close: Monday 8th June 2026
About the Role
We are seeking a motivated and detail-oriented Administration Officer to provide efficient and effective clerical and administrative support within Gunnedah District Hospital. This role is the first point of contact for patients and visitors, both face-to-face and via telephone, and plays a key role in ensuring smooth day-to-day operations.
Working days:
- Wednesday: 7:00am – 3:30pm
- Thursday: 8:00am – 4:30pm
Key Responsibilities
- Deliver professional and consistent customer service to patients, carers, and staff
- Manage front desk operations, including phone and email enquiries
- Accurately enter and maintain patient information using electronic medical record systems
- Complete billing processes and maintain financial records
- Provide administrative support to clinical and non-clinical staff
- Order supplies and process invoices
- Maintain organised and up-to-date filing systems in line with privacy and confidentiality requirements
- Ensure all tasks are completed with a high degree of accuracy
What You’ll Bring to the Team
You are a proactive and adaptable team player with excellent organisational and communication skills, who thrives in a fast-paced healthcare environment. You bring strong attention to detail and the ability to manage competing priorities while maintaining a high level of accuracy across all tasks.
You demonstrate the ability to work both independently and collaboratively within a busy multidisciplinary team, contributing to positive service outcomes. Highly organised and reliable, you are committed to delivering high-quality, patient-centred administrative support and consistently maintain professionalism in all interactions.
Selection Criteria
- Demonstrated ability to plan, prioritise, and organise work activities effectively
- High level of accuracy and attention to detail across multiple computer systems
- Strong communication skills, including active listening and effective questioning
- Proven ability to deliver excellent customer service
- Ability to work both independently and collaboratively within a team
- Experience using electronic systems and computer software to achieve work outcomes
Flexibility and adaptability in response to changing priorities
-
What we can offer you:
At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer:
- At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer:
- Sustainable Healthcare: Together towards zero
- Proximity to shopping and other services
- Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
- Salary packaging options - up to $11,600 plus novated leasing
- Fitness Passport for health and well-being - discounted gym options for you and your family
Employee Assistance Program (EAP) for staff and family members
-
Our Values
You will be expected to act in accordance with NSW Health’s Code of Conduct and Values, demonstrating a commitment to:
- Excellence in patient care – Every Patient, Every Time
- Cultural respect and inclusivity
Workplace health and safety responsibilities
-
Additional Information:
- An eligibility list will be created for future temporary part time vacancies.
- At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [email protected] for confidential support.
- To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.
- We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
Need more information?
For role related queries or questions contact Renee Fleming on [email protected]
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via [email protected] or 1300 40 25 23.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
Connect with us on Facebook and LinkedIn!
