Senior Quality Assurance Engineer
Employment Type -Full-Time (35hpw) – Ongoing
DCS Clerk Grade – 9/10
Salary Range - $129,464 - $142,665pa + super
Location flexible across Revenue NSW offices with hybrid working
Program Overview
Join a dynamic team at the forefront of multiple exciting digital transformation programs aimed at modernising core systems, enhancing customer experiences, and streamlining business processes. This role offers the opportunity to work with contemporary technology stacks and innovative solutions to drive meaningful change across the organisation.
You’ll play a key part in shaping the future of digital services and contributing to impactful projects that make a difference to NSW customers.
Key accountabilities
- Create test plans, test cases, defects, traceability matrix and test summary reports.
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Analyse the business requirements, user stories and system solutions.
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Provide superior testing competencies to ensure testing is efficient and completed in time using planning skills and working with the assigned team.
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Create best practices around quality assurance, frameworks, ways of working
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Create and execute manual and automated tests for the assigned work in an efficient and productive manner to ensure testing is delivered to quality and within time parameters.
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Execute functional and non-functional test cases.
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Have excellent communication skills and be able to manage customer expectations
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Proactively identify issues and drive improvements in QA processes.
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Coach and support other Quality Assurance Engineers.
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Attend chapter training and apply that training to day-to-day QA tasks.
To be successful in the role you will demonstrate:
- Proficient in designing effective test strategies/plans tailored to project goals
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Extensive experience in both manual and automated testing
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Proficient in defect management
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Proficient in popular automation tools and frameworks such as Selenium, Playwright, Cypress, JUnit, TestNG, BDD, within version control
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Proficient in API automation testing tools like Postman, Rest Assured
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Experience in data identification/extraction with relational and non-relation databases
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Experience with CI/CD tools such as GitLab CI, Jenkins, GitHub, etc
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Experience with performance testing with tools such as Jmeter
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Experience with accessibility and compatibility testing
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Knowledge of security testing
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Experience with working on cloud technologies
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Strong experience in QA planning, co-ordination and execution within an Agile environment
How to Apply
Please submit your CV (maximum 5 pages) and a cover letter (maximum 1 page) outlining how your skills and experience are aligned to the role.
About Revenue NSW
Revenue NSW is the state’s principal revenue management agency and is part of the Department of Customer Service.
Revenue Digital provides a suite of contemporary digital services for NSW Government customers and staff that administer grants, resolve fines and collect revenue for the State in a fair, efficient and timely manner. We do this in line with legislation, customer expectations and industry best practices, to make it easier for over 100,000 businesses and more than three million individuals to interact with the NSW Government. We focus on simplifying processes and improving access to services through modern, user-centred digital solutions.
We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong. Regular travel may be required to engage with the team and our partners at Parramatta.
Why work for Revenue NSW? There are lots of reasons why a role with us is rewarding:
- Flexible office location across NSW
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Hybrid working, compressed hours and generous leave conditions, so you can make time for what counts
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Accrued Days Off (days in lieu) in addition to Annual Leave
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Ongoing access to industry approved self-learning tools
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Career agility including opportunities to work on different programs
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The opportunity for meaningful work that matters to all of us in NSW
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Corporate wellbeing programs with access to Fitness passport
Ready to make a difference? Apply now and be part of a team that’s shaping the future of digital services in NSW.
If you don’t meet all the criteria, but still believe you could succeed in this role, please still apply - we’d love to hear from you.
Salary Grade 9/10, with the base salary for this role starting at $129464 base plus superannuation
For enquiries relating to recruitment please contact Dhara Thakkar via
[email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: Tuesday, 16 June 2026 by 9:59 AM
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact
[email protected].
For more information, please visit
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Information on adjustments available for the recruitment process
