In-Demand case management Jobs in gosford, nsw

Case Management Specialist
icare —Gosford NSW
- $99,938 a year
- Full-time
- Hybrid work
- Office
- Case management
- Office experience
- Employee assistance program
- Gym membership
9d
Case Management Specialist
iCare External —Gosford NSW
- $99,938 a year
- Hybrid work
- Office
- Case management
- Office experience
- Employee assistance program
- Gym membership
9d
Part Time Coordinator Co-Existing Disorders, Clerk Grade 7/8, Gosford Community Corrections
NSW Department of Communities and Justice —Gosford NSW
- $113,574 - $125,720 a year
- Part-time
- Organisational skills
- Communication skills
- Employee assistance program
6d
Therapeutic Youth Worker - Central Coast, Lake Macquarie
Aspire Homes Australia —Central Coast NSW
- $45 - $90 an hour
- Weekend availability
- Education
- First Aid Certification
- In-person
- Professional development assistance
Quick Apply
CCLHD - Social Worker Level 1/2 – Community Allied Health
Central Coast Local Health District —Gosford NSW
- $38.51 - $54.94 an hour
- Part-time
- Social Work
- Communication skills
- Relocation assistance
- Parental leave
3d
Youth Justice Caseworker - Frank Baxter Youth Justice Centre, Youth Justice
NSW Department of Communities and Justice —Kariong NSW
- $107,131 - $116,969 a year
- Full-time
- No degree
- Social Work
- Communication skills
- Employee assistance program
12d
Caseworker (SCHADS 4) - Families Together - Central Coast - Part-time
Catholic Care DBB —Tuggerah NSW
- From $44.58 an hour
- Part-time
- Working with children
- Communication skills
- Time management
- Employee assistance program
Quick Apply
CCLHD - Social Worker Level 1/2 – Community Allied Health
NSW Health —Central Coast NSW
- $38.51 - $54.94 an hour
- Temporary
- Social Work
- Communication skills
- Relocation assistance
- Parental leave
3d
Senior Management Accountant
PRP Diagnostic Imaging —Gosford NSW
- Up to $140,000 a year
- Full-time
- Microsoft Excel
- Leadership
- Health insurance
Senior QA Engineer
BeauFaux Works Webtech —Central Coast NSW
- $5,774.56 - $7,918.15 a month
- Full-time
- Management
- Computer Science
- Engineering
- Health insurance
- Life insurance
Quick Apply
13d
CCLHD - Social Worker Level 3 - Community Senior Clinician (End of Life)
Central Coast Local Health District —Gosford NSW
- $116,892 - $120,680 a year
- Full-time
- Management
- Maintenance
- Team management
- Relocation assistance
- Parental leave
4d
Power Apps Developer
ORS —Gosford NSW
- $80,000 - $100,000 a year
- Full-time
- Education
- Bachelor's degree
- No degree
3d
Specialist Lead - Families Together - Central Coast
Catholic Care DBB —Tuggerah NSW
- From $55.72 an hour
- Full-time
- Research
- Supervising experience
- Leadership
- Employee assistance program
Quick Apply
CCLHD - Social Worker Level 3 - Community Senior Clinician (End of Life)
NSW Health —Central Coast NSW
- $2,240.23 - $2,312.82 a week
- Full-time
- Management
- Maintenance
- Team management
- Relocation assistance
- Parental leave
3d
Dementia Advisor
HammondCare —Woy Woy NSW
- Full-time
- Microsoft Office
- Administrative experience
- Computer skills
- Employee assistance program
6d
Rehabilitation Consultant - Occupational Therapist
Altius Group —Tuggerah NSW
- Full-time
- Hybrid work
- Bachelor's degree
Quick Apply
Veterinary Associate - GX West Gosford
Greencross Vets —West Gosford NSW
- Part-time
- Clinic
- Annual leave
- Parental leave
Quick Apply

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Case Management Specialist

icare -
Gosford NSW

Apply Now

Job Details

Full-time
$99,938 a year
9 days ago

Benefits

Employee assistance program
Gym membership

Qualifications

Quality assurance
Case management
Office experience

Full Job Description

icare

Reference number

498761

Occupation

Insurance, Workers Compensation

Work type

Full-Time

Location

Gosford

Salary Information

Closing date

08 June 2026 at 11:55pm

Case Management Specialist

Summary: Managing claims & ensuring compliance, fostering strong relationships & contributing to continuous improvement of icare’s claims processes

Location: Gosford

Permanent Opportunity as a Case Management Specialist with icare
Hybrid working environment, office in Gosford NSW
Offering starting salary of $99,938

About the Role

As a Case Manager Specialist at icare your primary responsibility is to manage a portfolio of claims with some being complex, offering a high level of support to workers, employers and other stakeholders. The role is dedicated managing a variety of claims and ensuring compliance, fostering strong relationships and contributing to continuous improvement of icare’s claims processes and providing the best care for the people we serve. Candidates may also be considered for claims advisor roles in a competitive interview process.

Benefits

A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
Comprehensive learning and development support aligned to icare’s Core Capabilities.
Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
Access to our Employee Assistance Program

Duties

It’s an exciting time at icare where no two days are the same: as Case Management Specialist you will:

Case Management

Take ownership of a varied portfolio of claims including complex claims from initial lodgement through to service delivery and closure, providing relevant advice and support in the completion of relevant documents.
Exercise sound judgement in the selection of service providers, ensuring adherence to payment procedures and fee schedules. Undertake daily decisions concerning claim liability, compensation benefits payment, and injury management plans, emphasising high-level problem resolution.
Act as a point of guidance for Associates dealing with cases, demonstrating leadership in problem-solving.

Claims Complexity

Handle a varied portfolio of claims including complex claims independently, demonstrating a growing ability to navigate intricate cases, including serious complex physical injuries, psychological injuries, disputes, and nuanced customer behaviours

Customer and Communication

Provide strategic communication to stakeholders, ensuring clear and accurate information dissemination on claims, entitlements, and available options.
Lead and facilitate communication with medical / rehabilitation / treatment providers, ensuring a coordinated and consistent approach in complex cases.

Documentation and Record Keeping

Keep up to date with relevant legislation, injury management initiatives, and policies/procedures.
Conduct regular quality assurance reviews of claims activities.

Skills & Experience

Min 1 year as an Advisor or Minimum 3 years of relevant industry experience in personal injury, life insurance or workers compensation working on complex cases preferred.

Culture

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

About the Company

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, to deliver better outcomes for those we serve. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.

For more information about icare visit our website
icare operates a direct sourcing model so no agency introductions will be accepted

We are a Circle Back Initiative Employer – we commit to respond to every applicant
A talent pool may be created through this recruitment process.

If you are an employee of icare please apply via Hugo to submit your application. We want to support you with the next step in your career.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.

Apply Now

Refine Your Search

case management jobs in gosford, nsw

Case Management Specialist

Case Management Specialist

Part Time Coordinator Co-Existing Disorders, Clerk Grade 7/8, Gosford Community Corrections

Therapeutic Youth Worker - Central Coast, Lake Macquarie

CCLHD - Social Worker Level 1/2 – Community Allied Health

Youth Justice Caseworker - Frank Baxter Youth Justice Centre, Youth Justice

Caseworker (SCHADS 4) - Families Together - Central Coast - Part-time

CCLHD - Social Worker Level 1/2 – Community Allied Health

Senior Management Accountant

Senior QA Engineer

CCLHD - Social Worker Level 3 - Community Senior Clinician (End of Life)

Power Apps Developer

Specialist Lead - Families Together - Central Coast

CCLHD - Social Worker Level 3 - Community Senior Clinician (End of Life)

Dementia Advisor

Rehabilitation Consultant - Occupational Therapist

Veterinary Associate - GX West Gosford

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