- RACV Goldfields | Creswick
- Full-time
- Competitive Salary | Discounts on RACV products & resorts
Lead the dining experience at one of regional Victoria’s premier resorts — where award-winning hospitality meets the rich produce of the Goldfields, Daylesford and Hepburn Springs.
About RACV Goldfields Resort
Set in the heart of Victoria’s historic spa country near Creswick, RACV Goldfields Resort offers a premium hospitality experience surrounded by natural beauty. We sit at the doorstep of one of Australia’s most celebrated food, wine and wellness regions Daylesford, Hepburn Springs and the wider Goldfields - renowned for its growers, artisan producers, wineries and breweries. With award-winning dining, conferencing and leisure facilities, our resort is a destination for guests seeking relaxation, connection and memorable experiences.
At RACV, we’re proud to be a trusted organisation that puts our members at the heart of everything we do—creating exceptional experiences through great people, service and culture.
About the Opportunity
We are seeking an experienced Food & Beverage Manager to lead and oversee all food and beverage operations across the property.
In this role, you will drive exceptional service standards, lead high-performing teams, and identify opportunities to grow revenue and elevate the guest experience. You will champion a paddock-to-plate philosophy that showcases the best of our region, working collaboratively with leaders across the resort - and with producers across the Goldfields — to deliver outstanding results. You will play a critical role in both day-to-day operations and strategic planning.
Key Responsibilities
Leadership & Team Development
- Provide hands-on leadership to create a motivated, high-performing team environment
- Lead, coach and develop team members, including training and succession planning
- Monitor and manage team performance to deliver strong operational outcomes
- Foster strong collaboration across departments to ensure seamless resort operations
Operational & Financial Management
- Oversee daily F&B operations to ensure efficiency and service excellence
- Contribute to business planning, budgeting, and financial performance
- Identify growth opportunities and implement initiatives to drive revenue
- Manage labour utilisation, costs and operational efficiencies
- Deliver reporting, forecasting and continuous improvement initiatives
Service Excellence
- Champion a member and guest-first culture across all outlets
- Ensure service delivery meets RACV standards and enhances the guest experience
- Partner with our Head Chef to craft seasonal, locally-sourced menus that celebrate regional produce and tell the story of the Goldfields
- Handle customer feedback and resolve complex situations professionally
Local Collaboration & Growth
- Build and nurture relationships with local suppliers, growers, winemakers and regional tourism partners to strengthen our community connection and supply chain
- Identify opportunities to partner with regional producers and events to create signature dining experiences that draw guests to the region
Health, Safety & Compliance
- Lead a safe and compliant work environment in line with RACV policies
- Drive safety initiatives, training and incident prevention
- Ensure all team members are equipped to perform their roles safely
About You
You are a passionate and commercially minded hospitality leader who thrives in fast-paced, guest-focused environments. Who is genuinely excited by the chance to put a region’s produce at the centre of the table.
What you’ll bring:
- Extensive experience in a Food & Beverage leadership role, ideally within a resort or hotel environment
- Strong financial and commercial acumen, including budgeting and forecasting
- Proven ability to lead, coach, develop high-performing teams and HR practices
- Exceptional communication skills and ability to build strong stakeholder relationships
- A proactive approach to identifying opportunities and driving business growth
- Strong knowledge of hospitality operations, service standards, and industry trends
Qualifications & Requirements
- Responsible Service of Alcohol (RSA) Certificate (essential)
- Relevant hospitality qualifications (desirable)
- Flexibility to work across a 7-day roster, including weekends
- Ability to travel occasionally between RACV properties
- Successful completion of a police check
Why Join RACV?
- Make the move to one of regional Victoria’s most sought-after food, wine and wellness regions-a genuine tree-change lifestyle near Creswick, Daylesford and Hepburn Springs
- Work across premium resort environments and iconic destinations
- Shape a dining experience built around exceptional local produce and regional partnerships
- Lead passionate teams delivering high-quality guest experiences
- Access to career development and leadership growth opportunities
- Be part of an organisation that truly values its people and culture
Application process
You can learn more about the RACV at careers.racv.com.au
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
If successful, next steps will be the completion of an online assessments consisting of: a 20 minute AI online chat interview.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
Additionally, applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Food & Beverage and whether any reasonable adjustments may be required.
Submit your CV via the link.
