In-Demand Remote Jobs in Gold Coast Qld

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Roofer / Supervisor/ Labourer / Apprentice (1-4th yr)
Highline Roofing PTY LTD —Gold Coast QLD
- $38 - $65 an hour
- Urgently hiring
- In-person
- Outdoor work
- Professional development assistance
Quick Apply
11d
Finance & HR Support Administrator
Churches of Christ —Burleigh Heads QLD
- Remote
- Customer service
- Administrative experience
- Communication skills
- Work from home
10d
Claims Advisor
EML —Tweed Heads NSW
- Full-time
- Remote
- Customer service
- Microsoft Office
- In-person
- Work from home
- Parental leave
On-Site Virtual Sales Consultant
Travel + Leisure Co. —Bundall QLD
- Part-time
- Hospitality
- Sales
- Customer service
- Paid training
Quick Apply
Youth Worker - Gold Coast
Anglicare Southern Queensland —Nerang QLD
- From $38.65 an hour
- Weekend availability
- Remote
- Health insurance
- Work from home
Reactive Support Expert - AU
Ever Nimble Ltd —Southport QLD
- $55,000 - $65,000 a year
- Temporary
- Communication skills
- Work from home
- Employee discount
Quick Apply
10d
Customer Service Representative
EML —Tweed Heads NSW
- Full-time
- Remote
- Customer service
- Microsoft Office
- In-person
- Work from home
- Parental leave
3d
Customer Service Representative
Foundever —Gold Coast QLD
- Full-time
- Remote
- Customer service
- Computer skills
- Financial services
Payments Migration Specialist
Storable Australia - Newbook (LinkedIn) —Gold Coast QLD
- 8 hour shift
- Remote
- CRM software
- Sales
- Bachelor's degree
- Parental leave
Account Executive - Small Business
HubSpot —Gold Coast QLD
- Hybrid work
- Management
- Sales
- Business development
Quick Apply
Home Care Worker
Anglicare Southern Queensland —Robina QLD
- $35.77 - $44.92 an hour
- Full-time
- Remote
- CPR Certification
- First Aid Certification
- Computer skills
- Health insurance
- Work from home
Case Manager
EML —Tweed Heads NSW
- Full-time
- Remote
- Customer service
- Organisational skills
- In-person
- Work from home
- Parental leave
Client Success Manager
Infiinty Group —Southport QLD
- $90,000 - $140,000 a year
- Weekend availability
- Remote
- Management
Quick Apply
Claims Consultant
EML —Tweed Heads NSW
- Full-time
- Remote
- Customer service
- Organisational skills
- In-person
- Work from home
- Parental leave
Home Care Worker
Silverchain —Labrador QLD
- $32.86 an hour
- Part-time
- Remote
- First Aid Certification
Quick Apply
Senior Customer Success Manager - Remote
HealthCare Logic Pty Ltd —Gold Coast QLD
- Full-time
- Remote
- Leadership
- Hospital experience
- Nursing
Quick Apply
Clinical Informatics Specialist - Remote
HealthCare Logic Pty Ltd —Southport QLD
- Full-time
- Remote
- SQL
- Patient care
- EMR systems
Quick Apply
Financial Controller
HealthCare Logic Pty Ltd —Gold Coast QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Analysis skills
Quick Apply
Casual TQGC Teacher Accounting
Queensland Government —Gold Coast QLD
- Remote
- Financial services
- Accounting
- Teaching
6d

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remote jobs near gold coast qld

Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

remote jobs in gold coast qld

Customer Contact Officer

Roofer / Supervisor/ Labourer / Apprentice (1-4th yr)

Finance & HR Support Administrator

Claims Advisor

On-Site Virtual Sales Consultant

Youth Worker - Gold Coast

Reactive Support Expert - AU

Customer Service Representative

Customer Service Representative

Payments Migration Specialist

Account Executive - Small Business

Home Care Worker

Case Manager

Client Success Manager

Claims Consultant

Home Care Worker

Senior Customer Success Manager - Remote

Clinical Informatics Specialist - Remote

Financial Controller

Casual TQGC Teacher Accounting

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