In-Demand Deputy boutique manager tag heuer Jobs in Gold Coast Qld

Deputy Boutique Manager - Pacific Fair
TAG Heuer —Broadbeach QLD
- Full-time
- Management
- Sales
- Communication skills

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Deputy Boutique Manager - Pacific Fair
TAG Heuer —Broadbeach QLD
Analyzes the store’s retail KPIs, identifies business opportunities to drive growth, implements 360° action plans to tackle them, and ensures follow-up and…

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Deputy Boutique Manager - Pacific Fair

TAG Heuer -
Broadbeach QLD

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Job Details

Permanent | Full-time

Qualifications

Management
Sales
Communication skills
Maya

Full Job Description

Position

ABOUT THE COMPANY

Join TAG Heuer, where heritage meets innovation. Since 1860, TAG Heuer has fused Swiss avant-garde watchmaking with the high stakes of sport. Passion, bold design, and technical mastery bring our craftsmanship to life. Here, your ambition is supported by tailored learning opportunities, a stimulating and inclusive culture, and the resources you need to win—every day. Together, we shape the future of watchmaking and take on new challenges. Are you ready to make a difference with us?

YOUR MISSION

As a Deputy Boutique Manager, you will play a key role in supporting boutique performance by driving sales, coaching the team on the floor, delivering exceptional client experiences, and ensuring operational excellence while acting as a strong support to the Boutique Manager.

Based in our TAG Heuer Pacific Fair boutique, you will thrive in a stimulating environment where innovation and excellence go hand in hand with team spirit and creativity. You will report to the Boutique Manager.

Start date: As soon as possible

Job responsibilities

A TAG HEUER DEPUTY BOUTIQUE MANAGER IS…

…A PERFORMANCE-DRIVEN SALES EXPERT

Plays an active role in the boutique, increasing boutique sales, contributing individually to the turnover, and bringing the team in achieving the global objective
Analyzes the store’s retail KPIs, identifies business opportunities to drive growth, implements 360° action plans to tackle them, and ensures follow-up and feedback sharing
Stays updated on the watch industry as well as on local / market competitive environment and anticipates the business accordingly, leveraging business opportunities linked to local market
Takes full responsibility of Boutique’s performance on all aspects in the absence of the Boutique Manager

…A TEAM LEADER

Ensures team’s motivation and cohesion to reach the Boutique’s goals
Acts as a point of contact for both teams and boutique / Market management, and as a privileged interface between both when necessary
Ensures strong presence on the shopfloor to support and coach the team members on the floor, provides feedback, develops them in their current roles
Promotes a positive, inclusive, and supportive work environment in line with group’s values
Contributes to the successful onboarding of newcomers
Acts as Team leader in the absence of the Boutique Manager

…A TAG HEUER AMBASSADOR

Ensures an outstanding service is offered to all visitors in store; trains, develops, and debriefs teams around Client Experience excellence
Embodies the Tag Heuer’s brand DNA and acts as a passionate Brand Ambassador in and outside the boutique, especially at events
Defines proactively grooming, attitudes, and Visual Merchandising in line with luxury standards and internal guidelines

…A CLIENT DEVELOPMENT SPECIALIST

Leads the team to develop long-term relationships with clients
Sets and follows collective and individual clienteling objectives (conversion rate, new clients recruited, repeater rate, VIC share, net promoter score)
Ensures qualitative client data collection and leverages the data to address clients in a personally relevant way, capitalizing on all opportunities to grow the business
Plans and participates to events in line with brand strategy and guidelines

…AN OPERATIONS EXCELLENCE SUPERVISOR

Oversees the boutique operational processes, front and back, in line with internal guidelines (inventory, cash, security, store opening and closing...) with full autonomy
Ensures compliance with internal control policies
Supervises the store expenses and maintenance
Shows proactivity to challenge and improve processes

Profile

Management experience in a luxury retail environment, with the ability to lead, coach and develop a high-performing team
Mastery of selling skills and retail KPIs, with a strong results-oriented and creative business-driven mindset
Knowledge of Brand DNA, history, and collections
Client-centric mindset, with a focus on recruiting new clients and growing the active client base
Excellent interpersonal and communication skills
Agile and flexible manager, able to multi-task and adapt quickly in a fast-paced environment
Autonomy, resilience, strong sense of ownership, and ability to act with pragmatism

We encourage you to apply even if you do not meet all the criteria listed.

Additional information

Would you like to learn more about our teams’ day-to-day work and our company culture? Discover employee testimonials as well as our internal programs and initiatives on our LinkedIn Retail Life page .

As an EDGE Certified organization, we are committed to creating a fair, equitable, and inclusive environment for all employees. Our ambition is to set industry standards and inspire our teams through an inclusive culture where every voice is heard and valued.

LVMH W&J and TAG Heuer is an equal opportunity employer. We are committed to provide a culture that is diverse, inclusive and respects and celebrates our differences. All applicants will be considered for employment without regard to ethnicity, sexual orientation, gender identity, religion, family or parental status or disability status.

Due to a high volume of interest, only shortlisted applicants will be contacted.

#LI-LA1

TAG Heuer
MAISON

1860, Saint-Imier at the very heart of the birthplace of watchmaking. A young ambitious watchmaker decides to found his own brand. His name: Edouard Heuer. At just 20 years old, he was to revolutionize the watchmaking industry by breaking away from the established rules. Ever since that time, TAG Heuer’s vocation has been to push back the boundaries and defy convention to invent incredible watches and chronographs of extreme precision. The invention of the oscillating pinion in 1887 exemplified this spirit, streamlining the chronograph’s design and enhancing its responsiveness—a principle that underpins our engineering philosophy even today. Then came the 1916 Mikrograph, the first stopwatch accurate to 1/100th of a second, cementing TAG Heuer's reputation as the precision timekeeper in competitive sports. Indeed, the world of TAG Heuer is intimately linked to motor racing and the division of time into infinitely small units, but its aura extends well beyond this arena. Capturing TAG Heuer’s ethos, our prominent partnerships and brand ambassadors express the brand’s passion for action and high performance. These include the Oracle Red Bull Racing Formula 1 Team, the TAG Heuer Porsche Formula E Team, the Formula 1 Monaco Grand Prix and Monaco Grand Prix Historique, the World Endurance Championships and the Indianapolis 500. As for TAG Heuer ambassadors, they all share the ability to stand up to pressure, constantly pushing their limits. This illustrious group includes motorsport legends Ayrton Senna and Steve McQueen, Hollywood icons Ryan Gosling, Patrick Dempsey, Alexandra Daddario, and Wi Ha Jun, and tennis stars Naomi Osaka, Felix Auger-Aliassime and Petra Kvitovà. The brand's spirit of adventure is further represented by big wave surfers Kai Lenny and Maya Gabeira, alongside rising athletes such as Sydney McLaughlin-Levrone, Fred Kerley, Summer McIntosh, and Sky Brown.

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deputy boutique manager tag heuer jobs in gold coast qld

Deputy Boutique Manager - Pacific Fair

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MAISON