About the role
Gold Coast Private Hospital is seeking enthusiastic Health Information Services Officer to join our Health Information Services team - part-time opportunities available. The Health Information Services Officer will require the ability to work flexible hours Monday to Friday (no weekends or nights).
Shift times between 7am-3pm or 9am-5pm.
Reporting to the Health Information Services Manager, the Health Information Services Officer is responsible for the day-to-day functionality of the Health Information Services department.
About us
Established in 2016, Gold Coast Private Hospital is a state-of-the-art, 339-bed facility located in the heart of the Gold Coast Precinct in Southport.
With 22 operating theatres, Gold Coast Private Hospital offers a wide range of specialties including, but not limited to, 24/7 Emergency Care, Medical Services, Orthopaedics, Bariatrics, Neurosurgery, Plastic Surgery, ENT (Ear, Nose, and Throat), General Surgery, Obstetrics, Cardiac Care, and Oncology.
Gold Coast Private Hospital is committed to continual growth, providing exciting opportunities and professional career pathways in healthcare.
As a Health Information Services Officer your responsibilities will include:
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Compiling medical records of discharged patients, ensuring all forms are in the correct order
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Retrieval of medical records from off-site storage and collections from wards
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Sorting and filing of medical records in main file in terminal digit filing order
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Culling of medical records to be moved to our offsite storage facility
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Management of incoming telephone calls
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Sorting and filing of incoming correspondence, reports and results
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Provision of health information to internal and external clients according to Healthscope’s Release of Information policy.
Selection Criteria:
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Excellent customer service skills
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Well-developed oral and written communication skills
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Ability to work autonomously and within a team in a fast-paced environment
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Demonstrated experience in Microsoft Office applications (including Word, Excel and Outlook)
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Attention to detail.
Desirable Criteria:
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Experience in a healthcare setting or record keeping environment
- Previous experience in Health Information Services
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Experience with WebPAS Patient Administration System
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Understanding of patient privacy and confidentiality principles
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Knowledge of medical terminology
About working for Gold Coast Private Hospital
Gold Coast Private Hospital is currently owned and operated by Healthscope a private hospital operator and healthcare provider and when you join Healthscope you become part of our Community of Care.
In the second half of 2026 Gold Coast Private Hospital is transitioning ownership from Healthscope to Mater and is committed to ensuring a seamless transition for our people and our patients.
Mater is Queensland’s largest for-purpose private healthcare group and for more than 120 years Mater have delivered compassionate care.
Through Mater’s extensive network of hospitals, health centres and related businesses, a nationally accredited education provider, a world-class medical research institute and philanthropic support, Mater are working together to improve the health of our community.
Benefits:
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Flexibility to work across one or multiple hospitals across our network
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Discounted health insurance (perm employees)
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Continuous professional development, education & support provided to encourage growth
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Gym Passport
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Maxxia reward Program
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Salary Sacrifice and novated lease options
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EAP Services
In addition to the above Benefits, upon transitioning to Mater, Employees will be able to access a range of benefits including Salary Packaging of up to $15,900 per year, volunteering and social impact opportunities and access to staff Mercy Fund and Education Fund.
We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.
Come and be the difference in our patient's lives.
Applications close: 29th June 2026
