In-Demand People operations specialist Jobs in Gold Coast, Qld

Client Services Officer
United Disability Care —Robina QLD
- From $80,006.68 a year
- Full-time
- Administrative experience
- Organisational skills
- SharePoint
Quick Apply
1d
Customer Service Team Member
MX Store —Burleigh Heads QLD
- $33.19 an hour
- Weekend availability
- Microsoft Word
- CRM software
- Microsoft Excel
Hospitality Professionals | Barista, Catering Assistant
Compass Group Australia —Gold Coast QLD
- Part-time
Catering Asisstant
Compass Group Australia —Gold Coast QLD
- Part-time
- Hospitality
- Customer service
- Communication skills
Patient Experience Specialist
Clear Smiles Orthodontics —Robina QLD
- Part-time
- Communication skills
Project Manager - Retail, Commercial & Hospitality
Teamified —Arundel QLD
- $140,000 - $160,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Bachelor's degree
Quick Apply
Marketing Specialist
SEE Group —Helensvale QLD
- Hybrid work
- Management
- Construction
- AI
- Work from home
12d
Assistant Batch & Furnace Manager
Visy —Gold Coast QLD
- Full-time
- Supervising experience
- No degree
- Manufacturing
- Employee discount
Sonographer - Surfers Paradise
Qscan Group —Surfers Paradise QLD
- $63 - $83 an hour
- Part-time
- Patient care
- Communication skills
- Employee assistance program
- Employee discount
First Nations Opportunities - Building Futures Together at AECOM
AECOM —Gold Coast QLD
- Full-time
- Hybrid work
Production Manager - Joinery Fabrication
Teamified —Arundel QLD
- $110,000 - $140,000 a year
- Full-time
- Carpentry
- Manufacturing
- Leadership
Quick Apply
Senior Project Manager
Queensland Government —Gold Coast QLD
- Full-time
5d
Talent Aquisition Specialist
Kinetic —Molendinar QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
1d
Regional Dams Lead, Southeast Queensland
AECOM —Gold Coast QLD
- Full-time
- Hybrid work
- Communication skills
Engineering Geologist / Geotechnical Engineer
AECOM —Gold Coast QLD
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Construction
Engineer, Traffic & Transport
Colliers —Gold Coast QLD
- Full-time
- Analysis skills
- Civil Engineering
- Communication skills
Quick Apply
General Practitioner
Abby Health —Gold Coast QLD
- Part-time
- Remote
Quick Apply

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people operations specialist jobs near gold coast, qld

Client Services Officer

United Disability Care -
Robina QLD

Quick Apply

Job Details

Full-time
From $80,006.68 a year
1 day ago

Benefits

Salary packaging

Qualifications

Pricing
Certificate IV
Certificate III
Administrative experience
Driver Licence
Organisational skills
SharePoint
Payroll
Financial services
Business Administration
Financial management
Business
Communication skills

Full Job Description

Make a Difference Every Day with United Disability Care (UDC)

At United Disability Care (UDC), we're passionate about empowering people living with disability to love their lives and live their dreams.

We're looking for a highly organised, financially minded Client Services Officer to join our Robina team. This is much more than an administration role—you'll play a key part in managing participant funding, ensuring NDIS compliance, and supporting exceptional client outcomes.

Working closely with clients, Support Coordinators, Plan Managers and our Service Delivery team, you'll ensure participant funding is effectively managed, services remain financially sustainable, and every client receives the highest level of support.

If you enjoy analysing budgets, forecasting expenditure, solving problems and delivering outstanding customer service, we'd love to hear from you.

About the Role

As the Client Services Officer, you'll support participants throughout their entire journey—from initial enquiry and onboarding through to plan reviews and client exits.

This role combines customer service, financial management and operational coordination, ensuring participant funding is maximised, services remain compliant, and operational teams have the information they need to deliver exceptional supports.

Key Responsibilities

Financial & Funding Management

Manage participant funding requests, budgets and expenditure forecasting.
Prepare accurate quotes, Service Agreements and Programs of Support.
Monitor funding utilisation and identify potential over or underspend.
Ensure services remain within approved NDIS budgets.
Maintain SIL billing, participant funding records and financial reports.
Support plan reviews and communicate funding changes to relevant stakeholders.

Client Services & Operations

Manage the client journey from enquiry through to service commencement.
Build strong relationships with participants, families and stakeholders.
Maintain participant records within Carelink and SharePoint.
Implement approved supports into master rosters.
Monitor NDIS Provider Portal bookings and maintain compliance.
Work collaboratively with Service Leaders and Area Managers to support quality service delivery.

What We're Looking For

This role would suit someone with strong financial capability who enjoys working with people.

Essential Skills

Strong financial literacy and confidence managing budgets.
Ability to analyse funding and accurately forecast expenditure.
Excellent analytical and problem-solving skills.
High attention to detail and numerical accuracy.
Outstanding communication and stakeholder engagement skills.
Strong organisational skills with the ability to manage competing priorities.
Proficiency in Microsoft 365.

Highly Desirable Experience

Finance, accounting support, bookkeeping or payroll.
Financial administration or budget management.
NDIS funding management or disability services.
Health administration, banking or financial services.
Knowledge of NDIS Pricing Arrangements and funding guidelines.
Experience with Carelink or similar client management systems.

Qualifications

Minimum two years' experience in administration, financial administration, bookkeeping, accounting support or a similar role.
Certificate III or IV in Business Administration, Finance, Accounting or a related discipline (desirable).
Current Driver Licence.
NDIS Worker Screening Check (or willingness to obtain).

Why Join United Disability Care?

At UDC, our people make the difference.

We offer:

Purpose-driven work that changes lives.
A supportive and collaborative team culture.
Hybrid work flexibility following your six-month training and probation period.
SCHADS Award Level 3 remuneration - $80,006.68 per annum.
Salary packaging of up to $15,990 tax free plus a Meal & Entertainment Card.
Ongoing professional development and the opportunity to build specialist expertise in NDIS funding and participant financial management.

How to Apply

If you're passionate about delivering exceptional client service and have a strong financial mindset, we'd love to hear from you.

Please submit your Resume and a brief Cover Letter outlining why you'd be a great fit for the role to [email protected].

United Disability Care is an Equal Opportunity Employer. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people living with disability, culturally and linguistically diverse communities, and LGBTQIA+ individuals. We are committed to creating an inclusive workplace and providing reasonable adjustments throughout the recruitment process.

Pay: From $80,006.68 per year

Benefits:

Salary packaging

Work Location: In person

Quick Apply

Refine Your Search

people operations specialist jobs in gold coast, qld

Client Services Officer

Customer Service Team Member

Hospitality Professionals | Barista, Catering Assistant

Catering Asisstant

Patient Experience Specialist

Project Manager - Retail, Commercial & Hospitality

Marketing Specialist

Assistant Batch & Furnace Manager

Sonographer - Surfers Paradise

First Nations Opportunities - Building Futures Together at AECOM

Production Manager - Joinery Fabrication

Senior Project Manager

Talent Aquisition Specialist

Regional Dams Lead, Southeast Queensland

Engineering Geologist / Geotechnical Engineer

Engineer, Traffic & Transport

General Practitioner

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