In-Demand Client services specialist Jobs in Gold Coast, Qld

Part Time Customer Experience Specialist
Kinetic —Molendinar QLD
- Part-time
- Salesforce
- Analysis skills
- Communication skills
13d
Customer Experience Specialist
Kinetic —Molendinar QLD
- Part-time
- Salesforce
- Analysis skills
- Communication skills
- Employee assistance program
Marketing Specialist
AURA CAREER AND EDUCATION GROUP PTY LTD —Southport QLD
- $82,000 a year
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
Spa Operations Manager
SOL Elements —Tamborine Mountain QLD
- From $90,000 a year
- Full-time
- Budgeting
- In-person
- Leadership
Quick Apply
Intermediate Accountant (Full Time)
Hospitality & Strata —Bundall QLD
- $60,000 - $70,000 a year
- Full-time
- Management
- Education
- Organisational skills
Quick Apply
11d
Service Executive
Aon Corporation —Surfers Paradise QLD
- Hybrid work
- Communication skills
FIFO Health and Safety Advisors
Compass Group Australia —Coolangatta QLD
- Full-time
- Leadership
- Free food
Site Supervisor Strata Services
Johns Lyng Group —Gold Coast QLD
- Full-time
- Carpentry
- Customer service
- Office
- Fuel card
Case Manager
EML —Tweed Heads NSW
- Full-time
- Remote
- Customer service
- Organisational skills
- In-person
- Work from home
- Parental leave
Claims Consultant
EML —Tweed Heads NSW
- Full-time
- Remote
- Customer service
- Organisational skills
- In-person
- Work from home
- Parental leave
Accounts Payable Officer
Infinite Aged Care —Bundall QLD
- Full-time
- Communication skills
- Employee assistance program
- Employee discount
4d
Payments Migration Specialist
Storable —Gold Coast QLD
- 8 hour shift
- Remote
- CRM software
- Sales
- Bachelor's degree
- Parental leave
Control Room Operator / Security Officer / Security Guard
Assetlink —Broadbeach QLD
- Full-time
- First Aid Certification
- Leadership
- Communication skills
Behaviour Support Practitioner
Shrink & Co. —Tweed Heads NSW
- $70,000 - $110,000 a year
- Full-time
- Writing skills
- In-person
- Care plans
- Professional development assistance
Quick Apply
8h
Counsellor - Behaviour Insights Team
Shrink & Co. —Tweed Heads NSW
- $60,000 - $90,000 a year
- Part-time
- Writing skills
- In-person
- Care plans
- Professional development assistance
Quick Apply
8h
Sales Consultant
99 Bikes —Coomera QLD
- $60,000 - $95,000 a year
- Full-time
- Sales
- Communication skills
- On-the-job training
- Parental leave
Personal Care Worker - Community
Superior Home Health Services —Palm Beach QLD
- $40 - $43 an hour
- Part-time
- In-person
Quick Apply
12d
Team Leader (Mental Health)
Queensland Government —Gold Coast QLD
- Temporary
- Psychology
Medical Recruitment Consultant - Sales
Medenterprises —Clear Island Waters QLD
- Full-time
- Hybrid work
- Sales
- Business development
- Recruiting
- Health insurance
- Parental leave
Quick Apply
Clinical Nurse (Alcohol and Other Drugs)
Queensland Government —Gold Coast QLD
- Part-time
- Nursing
- Bachelor's degree
7d

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client services specialist jobs near gold coast, qld

Part Time Customer Experience Specialist

Kinetic -
Molendinar QLD

Apply Now

Job Details

Permanent | Part-time
13 days ago

Qualifications

Salesforce
Analysis skills
Communication skills

Full Job Description

Flexible roster choose your day off
Ongoing support and mentoring
Make real impact improving customer experiences

The Opportunity

Part time role working 9am - 5pm, with your choice of which day you have off!

As a Customer Experience Specialist, you will be at the forefront of delivering exceptional service to our clients and stakeholders. Your role will involve managing inbound and outbound communications, resolving customer issues, and ensuring high levels of satisfaction through efficient and empathetic interactions. You will also play a key role in identifying opportunities for improvement and supporting continuous enhancement of the customer journey.

Location: Molendinar

About the role

Provide professional and empathetic customer service through inbound and outbound calls, ensuring customer satisfaction is at the core of every interaction.
Respond to stakeholder requests, collate and disseminate relevant information, and resolve issues or escalate as required.
Conduct assessments and investigations into customer complaints, adhering to contractual obligations.
Identify trends in customer feedback and collaborate with internal teams to implement solutions and initiatives.
Manage and maintain core systems, including TIMS, and analyse data from ticketing and tracking systems.
Handle customer information with accuracy and confidentiality in line with privacy legislation and organisational policies.
Contribute to organisational safety and wellbeing by adhering to Kinetic’s Child Safety National Principles and other compliance requirements.
Ensure timely delivery of tasks to meet KPIs and contractual obligations.

About You

To thrive in this role, you’ll have:

Exceptional communication skills and a friendly, approachable demeanour.
Demonstrated experience in building customer relationships and resolving issues with empathy and professionalism.
A detail-oriented approach with strong problem-solving and analytical skills.
Proficiency in customer management systems such as Salesforce, Resolve, and TIMS.
A proactive mindset, with a positive attitude towards continuous improvement in a dynamic work environment.
High ethical standards and the ability to handle sensitive information responsibly.

About us:

Kinetic is Australia and New Zealand’s largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our team of over 7300 people and fleet of over 4900 buses.

As a business who genuinely cares about our customers, our people, and our environment, we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve.

How to Apply

Kinetic is proud to be an Equal Opportunity Employer and reflect the community we serve. We invite all suitably qualified persons of all sexualities, genders and cultures, including Aboriginal and Torres Strait Islander Peoples, to apply.

If you’re ready for a challenging and rewarding career with us then click the 'Apply' button now!

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Refine Your Search

client services specialist jobs in gold coast, qld

Part Time Customer Experience Specialist

Customer Experience Specialist

Marketing Specialist

Spa Operations Manager

Intermediate Accountant (Full Time)

Service Executive

FIFO Health and Safety Advisors

Site Supervisor Strata Services

Case Manager

Claims Consultant

Accounts Payable Officer

Payments Migration Specialist

Control Room Operator / Security Officer / Security Guard

Behaviour Support Practitioner

Counsellor - Behaviour Insights Team

Sales Consultant

Personal Care Worker - Community

Team Leader (Mental Health)

Medical Recruitment Consultant - Sales

Clinical Nurse (Alcohol and Other Drugs)

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