In-Demand customer service officer Jobs in gladstone, qld

Customer Solutions Officer
Gladstone Regional Council —Gladstone QLD
- $85,309.88 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
4d
Customer Service Officer - Gladstone
Bank of Queensland —Gladstone QLD
- Full-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
10d
Clinic Administration Officer/Medical Screener
Sonic HealthPlus —Gladstone QLD
- CPR Certification
- Medical office experience
- Administrative experience
- Health insurance
- On-the-job training
6d
Fleet Allocator
Cement Australia —Gladstone QLD
- Full-time
- ERP systems
- Microsoft Office
- Manufacturing
- Parental leave

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Customer Solutions Officer

Gladstone Regional Council -
Gladstone QLD

Apply Now

Job Details

Permanent | Full-time
$85,309.88 a year
4 days ago

Qualifications

Customer service
Microsoft Office
Communication skills
Time management

Full Job Description

Our Region

Gladstone offers dynamic career opportunities across diverse industries, catering to a range of skills and ambitions. Whether you're advancing your career or seeking work-life balance, Gladstone's industrial strength, innovative energy projects, and bustling service sectors make it a fantastic place to work and live.

You’ll be glad you made it!

Our Council

Discover a fulfilling career at Gladstone Regional Council, where your dedication to community service merges with our commitment to improving residents’ lives. Every role contributes to the livelihood of those who call Gladstone home.

We are committed to building an inclusive workplace that reflects the diversity of the entire community we serve. At Gladstone Regional Council, we embrace diversity in our collective pursuit of inclusion. We are committed to creating an inclusive environment where everyone, regardless of gender, age, marital status, sexual orientation, disability, ethnicity, or background, can thrive. Inclusion is at the heart of our culture.

View our Access and Inclusion Action Plan and Reconciliation Action Plan

Our Culture & Our Benefits

Join our supportive and collaborative culture where your well-being comes first. We’re committed to nurturing your holistic wellness through health programs and events, our culture journey and flexible working options.

We partner with our people to understand their needs and provide the tools that develop skills, knowledge and healthy culture. Our people are valued for the part they play in delivering for the Gladstone Region. We are proud of who we are and what we do. We are #ProudlyGRC!

Find out more here Better Balance, Better Benefits with GRC

<u>Customer Solutions Officers</u>

Council is seeking to appoint Customer Solutions Officers to contribute to Council’s success. There are a number of opportunities including permanent full time, maximum term full time and maximum term part time.

The maximum term opportunities are for parental leave and secondment coverage with projected end dates of March – July 2027. The working hours for the maximum term part time role are approximately 48 hours per fortnight, days and hours are flexible.

Located in Gladstone
Showcase your customer service skills
Opportunity to learn about Local Government and give back to the community

About the Role

The purpose of this position is to provide effective customer service to internal and external customers with efficient and quality service consistent with council's expectations and to promote positive relationships between council and the community.

You will bring:

Relevant experience gained through employment in a customer service facing role.

Experience in recording, reconciling and processing financial and non-financial transactions.

Strong interpersonal and communication skills, (verbal and written English), and experience liaising with customers.

Time management, prioritisation and planning skills in order to effectively complete tasks within required timeframes.

Problem-solving skills to effectively address and resolve customer enquiries.

Keyboard skills and experience in the use of Microsoft Office Suite.

Legally able to drive a motor vehicle in Queensland.

Please note, remuneration for the part time position is pro-rata of the annual salary.

Eligibility & Pre-employment Checks

To be eligible for this position, the candidate must have applicable working rights.

Depending on the role requirements, you may need to complete various checks and assessments as part of the recruitment process. This could include reference checks, pre-employment medicals (including drug and alcohol testing), vaccinations, visa checks, licence verifications and psychometric testing.

For questions related to the role or recruitment process, please call Council on (07) 4970 0700 or email the Talent Acquisition Team at [email protected].

Closing Date

12 noon Wednesday 17 June 2026.

Apply Now

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customer service officer jobs in gladstone, qld

Customer Solutions Officer

Customer Service Officer - Gladstone

Clinic Administration Officer/Medical Screener

Fleet Allocator

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