In-Demand Guest service agent Jobs in Geelong Vic

Casual Guest Service Agent
Oaks Hotels —Geelong VIC
- $34.96 - $48.95 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
14d
Casual / Part time Guest Services Agent / Hotel Receptionist
Quest Geelong Apartments Hotel —Geelong VIC
- $26.44 - $44.17 an hour
- Overtime
- Customer service
- Administrative experience
- Front desk
- Annual leave
Quick Apply
Guest Service Agent
Oaks Hotels —Geelong VIC
- $27.97 - $41.96 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
Guest Service Agent (Front office) | Holiday Inn & Suites Geelong
Holiday Inn —Geelong VIC
- Night shift
- Hotel experience
5d
Housekeeping Room Attendant (Only Full Time & Part Time)| Holiday Inn & Suites Geelong
Holiday Inn —Geelong VIC
- Part-time

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Casual / Part time Guest Services Agent / Hotel Receptionist
Quest Geelong Apartments Hotel —Geelong VIC
Assisting with daily front office administration and operational reports. Completing guest check-ins and check-outs accurately and efficiently.
$26.44 - $44.17 an hour
Quick Apply
Guest Service Agent (Front office) | Holiday Inn & Suites Geelong
Holiday Inn —Geelong VIC
Assist guests with check-in and check-out processes efficiently and accurately. Ensure the lobby, front desk area, and common areas are clean, organized, and…
5d

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Casual Guest Service Agent

Oaks Hotels -
Geelong VIC

Quick Apply

Job Details

Casual
$34.96 - $48.95 an hour
14 days ago

Benefits

Health insurance
Employee assistance program

Full Job Description

Company Description

As part of Minor Hotels’ continued growth in the region, NH Collection is launching in Australasia with a striking new luxury property in Sydney, bringing refined European hospitality, elevated design and world‑class service to one of the region’s most dynamic cities.

Joining Minor means you become a partner in a diverse, expanding global organisation with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle.

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 560 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Job Description

Oaks R Suites Geelong are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Rotating roster across Monday to Sunday
Shift times scheduled within 7:00am to 11:00pm
Immediate start available

Hourly Rates (excluding superannuation):

Monday - Friday: $34.96 per hour

Saturday: $41.96 per hour

Sunday: $48.95 per hour

Qualifications

Successful candidates will have:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

Refine Your Search

guest service agent jobs in geelong vic

Casual Guest Service Agent

Casual / Part time Guest Services Agent / Hotel Receptionist

Guest Service Agent

Guest Service Agent (Front office) | Holiday Inn & Suites Geelong

Housekeeping Room Attendant (Only Full Time & Part Time)| Holiday Inn & Suites Geelong

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