In-Demand support associate Jobs in geelong, vic

Senior IT Support Technician – Systems Administration Focus
DreamIT Host —Geelong VIC
- $75,000 - $85,000 a year
- Full-time
- Management
- Bachelor's degree
- In-person
Quick Apply
Project Administrator
AUSSIE SAFETY RAIL PTY. LTD. —Lara VIC
- $70,000 - $80,000 a year
- Full-time
- In-person
- Associate degree
Quick Apply
Associate Research Fellow
Deakin University —Waurn Ponds VIC
- $86,599 - $116,417 a year
- Part-time
- Hybrid work
- Doctoral degree
- Research
- University
- Parental leave
1d
Front Office Coordinator - Geelong
Nova Dental Group —Geelong VIC
- Full-time
- Microsoft Office
- Administrative experience
- No degree
Quick Apply
Ward Clerk (Grade 1), Heath Wing 6
Barwon Health —Geelong VIC
- Part-time
- Nursing
- Microsoft Office
- Organisational skills
- Employee assistance program
8d
Officer, Maintenance
Deakin University —Waurn Ponds VIC
- $83,407 - $93,548 a year
- Full-time
- Hybrid work
- Maintenance
- University
- Construction
- Parental leave
- Employee discount
6d
Solicitor or Associate - Personal Injury
Shine Lawyers —Geelong VIC
- Full-time
- Bachelor's degree
Associate Research Fellow - Interventionalist
Deakin University —Geelong VIC
- $83,268 - $111,939 a year
- Part-time
- Doctoral degree
- Research
- University
- Parental leave
Senior Associate – Wills, Estates & Succession Planning
Coulter Legal —Geelong VIC
- Part-time
- Management
- Business development
- Parental leave
8d
Labourer - Water Infrastructure
Interflow —Geelong VIC
- Overtime
- Plumbing
- Cleaning
- On-the-job training
- Parental leave
3d
Associate Health Services Manager
The GEO Group Australia Pty Ltd —Lara VIC
- $115,965 a year
- Part-time
- Hybrid work
- Patient care
- Communication skills
- Negotiation
- Free parking
10d
Associate Health Services Manager
The GEO Group Australia —Lara VIC
- $115,965 a year
- Part-time
- Hybrid work
- Patient care
- Communication skills
- Negotiation
- Free parking
10d
Associate Dentist | Geelong Smiles Studio
DB Dental —Geelong VIC
- Part-time
- Flexible schedule
Associate Nurse Unit Manager, Anaesthetic and Recovery
Barwon Health —Geelong VIC
- Part-time
- Management
- Patient care
- Organisational skills
- Employee assistance program
7d

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Senior IT Support Technician – Systems Administration Focus

DreamIT Host
Geelong VIC

Quick Apply

Job Details

Permanent | Full-time
$75,000 - $85,000 a year

Qualifications

FTP
Management
Incident management
Technical support
Bachelor's degree
SSL
DNS
Diploma
Apache
Associate degree
Advanced diploma
MySQL
MariaDB

Full Job Description

Location: Melbourne (Geelong and Noble Park North)

Employment Type: Full-Time | Permanent Role

Two positions available:

Senior ICT Support Technician (Geelong)
Senior ICT Support Technician (Noble Park North)

About DreamIT Host

DreamIT Host is one of Australia’s leading 100% Australian-owned and operated web hosting providers. We specialise in delivering high-performance, reliable, and secure hosting solutions for a diverse range of clients, from small businesses to large enterprises.

Every day, our passionate, all-Australian team delivers outstanding technical support and expert advice. Thousands of customers trust us with their most critical online assets, relying on us for everything from website hosting and domain names to complex server management.

Over the years, we have built a reputation for industry-leading innovation and an unwavering commitment to customer success.

As we continue to grow, now is your chance to join our team as a Senior ICT Support Technician and help us shape the future of Australian web hosting.

Position Overview

We are seeking a Senior IT Support Technician located in our Geelong office, who will be responsible for the maintenance, administration, and technical support of DreamIT Host’s core hosting infrastructure in the Greater Geelong region. The role ensures the reliability, performance, and security of hosted services, while also providing advanced technical assistance to clients. A key focus is delivering timely and effective support for escalated issues (L2/L3), system stability, and continuous service improvement.

Key Responsibilities & Accountabilities

Infrastructure Support – Monitor, maintain, and troubleshoot Linux-based hosting infrastructure (including Apache, Nginx, LiteSpeed, MySQL/MariaDB, DNS, FTP, and Exim).
Advanced Client Support (L2/L3) – Handle complex technical queries via helpdesk, live chat, and phone. Address client issues involving websites, email, control panels (e.g., cPanel/WHM, Plesk), DNS, and databases.
System Monitoring & Incident Management – Use monitoring software tools to proactively monitor performance and resolve alerts.
Control Panel Administration – Manage and troubleshoot web hosting control panels and configurations to ensure client stability and ease of use.
Security & Patch Management – Maintain system integrity through patching, SSL lifecycle management, firewall configuration, and basic intrusion prevention.
Backups & Disaster Recovery – Support backup routines and recovery processes to ensure business continuity for hosting clients.
Virtualisation Support – Administer virtual environments
Technical Documentation & Client Education – Maintain internal documentation and contribute to the client knowledge base with guides, FAQs, and support resources.
Client Configuration Support – Provide guidance on software setup, performance optimisation, and secure system usage.
Automation & Scripting – Occasionally develop or maintain scripts (e.g., Bash, Python) to streamline repetitive administrative or monitoring tasks.
Technology Evaluation – Participate in reviewing new tools or platforms to improve internal systems or client offerings.

Required Skills and Experience

Bachelors Degree, or Associate Degree, or Advanced Diploma, or Diploma and one year of experience, or at least four years of relevant experience may substitute for formal qualifications.

Why Join Us?

Impact: Be part of a growing team that values your expertise.
Flexibility: Hybrid work model-balance office days with remote work.
Growth: Continuous learning opportunities in hosting and infrastructure.
Team Culture: Collaborative and supportive environment

Pay: $75,000.00 – $85,000.00 per year

Application Question(s):

Which location are you applying for?
Do you have experience supporting Linux-based servers or hosting infrastructure? If Yes, how many years?
Which web hosting technologies have you worked with? (e.g. cPanel/WHM, Plesk, Apache, Nginx, DNS, SSL, MySQL, monitoring tools, email servers)

Experience:

Web and Email Hosting: 2 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

support associate jobs in geelong, vic

Senior IT Support Technician – Systems Administration Focus

Project Administrator

Associate Research Fellow

Front Office Coordinator - Geelong

Ward Clerk (Grade 1), Heath Wing 6

Officer, Maintenance

Solicitor or Associate - Personal Injury

Associate Research Fellow - Interventionalist

Senior Associate – Wills, Estates & Succession Planning

Labourer - Water Infrastructure

Associate Health Services Manager

Associate Health Services Manager

Associate Dentist | Geelong Smiles Studio

Associate Nurse Unit Manager, Anaesthetic and Recovery

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