Location: Djilang - Geelong
Salary: $46.70 - $49.16 per hour + Superannuation + Salary Packaging Benefits
Employment status: Full Time – 12 Month Maternity Leave Contract
Job number: 3540
Hey you!
Ready to lead a team that keeps essential disability and aged care services running smoothly? We’re seeking a people-focused Team Leader: Workforce Scheduling to lead workforce scheduling across a designated regional cluster within our Disability & Aged division. Working closely with Service Delivery Leads and Regional Managers, you’ll guide a team of four schedulers to deliver efficient, compliant rosters that meet client needs and support exceptional service delivery. This is a great opportunity to combine strong leadership and operational expertise with meaningful, purpose-driven work at genU.
At genU, we’re a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives, we’re here to help people live their best lives.
What you’ll do
As a Team Leader in our Workforce Scheduling team you’ll:
- Lead and support a team of workforce schedulers to deliver high-quality, client-focused service.
- Oversee the creation and management of compliant, client-focused rosters, ensuring services are delivered efficiently and in line with funding arrangements and organisational requirements.
- Resolve scheduling challenges and drive continuous improvement across rostering processes.
- Monitor scheduling performance and resolve real-time rostering challenges, ensuring a consistent and responsive experience for clients and employees.
- Promote a safe and supportive work environment, ensuring rosters align with safe work practices
What you’ll bring
- Experience in workforce scheduling and rostering, with a strong understanding of workforce planning principles.
- Demonstrated experience managing rosters across multiple funding streams and service requirements.
- Strong communication and stakeholder engagement skills, with the ability to build effective relationships across teams.
- Certificate IV in Leadership, Frontline Management, or equivalent (highly regarded).
(You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.)
Bonus points for
- Proficiency using Carelink and other workforce scheduling systems.
- Leadership experience will be highly regarded.
Why you’ll love working at genU
At genU, we’re committed to creating a welcoming, safe, and respectful space where everyone is empowered to play their part in the important work that we do.
We welcome diversity in all its forms including disability, culture, gender, age, sexuality and religion and celebrate the unique perspectives and experience each of us brings.
You’ll also get
- Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits
- Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
- Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
- University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
- Wellbeing support - 24/7 access to a holistic employee assistance program
- Referral bonus - bring great people with you and be rewarded
Ready to make a difference? Click apply to complete your application.
Don’t wait to apply! We are reviewing applications as they come in.
You can view the full position description on the genU careers page HERE.
We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team at [email protected] or 03 5249 6119
