In-Demand Deputy manager, student conduct and appeals Jobs in Fyshwick, Act

Deputy Manager, Student Conduct and Appeals
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A current CV, no more than 2 pages in length, outlining your employment history, the dates and a brief description of your role, as well as any academic…
$96,669 - $106,280 a year

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deputy manager, student conduct and appeals jobs near fyshwick, act

Deputy Manager, Student Conduct and Appeals

Australian National University -
Canberra ACT

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Job Details

Full-time
$124,392 - $133,017 a year
13 hours ago

Qualifications

Management
Certificate IV
Analysis skills
Communication skills

Full Job Description

Classification: ANU Officer 8 (Administration)
Salary package: $124,392 - $133,017 per annum plus 17% superannuation

Terms: Full time, Continuing

Position overview

Student Integrity sits within the Student Engagement and Education Management (SEEM) division in the Deputy Vice-Chancellor (Education) Portfolio, which contributes to the University's strategic objective to provide an excellent educational experience for its students through the delivery of accessible and supportive administrative functions throughout the student lifecycle. The Student Integrity team administers policies and legislation in relation to appeals, academic integrity, and student conduct, managing complex and sensitive student matters, including conduct involving allegations of gender-based violence.

The Deputy Manager, Student Conduct and Appeals, supports the operational delivery of services across these areas, working closely with the Manager to ensure effective, consistent, and trauma-informed processes. This includes contributing to compliance with University legislation and national regulatory requirements, supporting statutory reporting obligations, and assisting with the management of appeals, academic integrity and reports of student (mis)conduct to ensure they are managed fairly, sensitively, and in accordance with policy and legislation. The role provides advice to stakeholders, contributes to continuous improvement initiatives, and supports the day-to-day coordination of team activities to deliver high-quality services and contribute to safety and wellbeing by promoting of a culture of integrity and accountability.

The successful candidate will manage, investigate and resolve complex and sensitive cases of student conduct, including those relating to gender-based violence, applying sound judgement, discretion, and a strong understanding of relevant policy, legislative frameworks, and trauma-informed approaches.

Our ideal candidate

We are seeking a team leader with a demonstrated background in governance, compliance, and complex case management within a higher education or similar regulatory environment. The ideal candidate will demonstrate:

experience in policy, legal compliance, investigations, complaint-handling and appeals management.
Strong organisational and analytical skills, with the ability to interpret and apply complex legislation and policy frameworks in day-to-day operations and casework.
Proven ability to lead and develop teams, fostering a culture of service excellence, accountability and continuous improvement.
Excellent communication and interpersonal skills, with the capacity to engage effectively with diverse stakeholders and support the resolution of sensitive matters.
A commitment to equity, inclusion, and trauma-informed practices when managing (mis)conduct and complex behavioural issues.
Experience in case handling of gender-based violence matters, including contributing to risk assessment, management and ongoing monitoring.
A sound understanding of the impacts of vicarious trauma, with a proactive approach to supporting staff wellbeing through regular engagement and early intervention.

Experience conducting investigations in a regulatory or tertiary environment, and/or a Certificate IV in Government Investigations, will be highly regarded.

For further information please contact Nathan Jones, Manager Student Conduct and Appeals, E: [email protected].

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on [email protected]

ANU values diversity and inclusion and is committed to providing equal employment opportunities to people of all backgrounds and identities. For more information about staff equity at ANU, click here. For enquiries about the application process, or if you require reasonable adjustment to apply for this role, please contact the hiring manager on the above listed details.

Application information

To apply for this role, please ensure your submission includes the following documents:

An applicant response addressing the selection criteria showing how your skills, experience and approach align with the role statement and ideal candidate, in no more than two pages (see position description).
A current curriculum vitae (CV), outlining relevant qualifications and work experience, including the names and contact details of two contactable referees (a current supervisor is mandatory)

Applications which do not address the selection criteria and the page limit will not be considered for the position.

Please note: The preferred candidate must have rights to live and work in Australia, and will be required to complete mandatory pre-employment declarations and background checks relevant to the role they have applied for, in accordance with the Background Checking Procedure and the National Higher Education Code to Prevent and Respond to Gender-Based Violence.

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