In-Demand desktop support analyst Jobs in fremantle, wa

IT Support Analyst
SGS —Perth Airport WA
- $60 - $70 a year
- Full-time
- Organisational skills
- Communication skills
- Parental leave
Quick Apply
Desktop Support Analyst
ABN Group —Perth WA
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Health insurance
- Annual leave
IT Support Analyst
Northern Star Resources Limited —Subiaco WA
- Full-time
- Customer service
- Microsoft Office
- No degree
- Health insurance
- Parental leave
Service Desk Analyst
Royal Automobile Club of WA —West Perth WA
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
GIS Analyst
Stantec —Perth WA
- Part-time
- Scripting
- In-person
- Communication skills
- Work from home
- Employee assistance program
2d

More jobs to discover

Find similar jobs that you might be interested in.

IT Support Analyst
SGS —Perth Airport WA
SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback. Provide Level 2 support for moderate complexity technical…
$60 - $70 a year
Quick Apply
Desktop Support Analyst
ABN Group —Perth WA
Previous experience in a similar role providing Level 2 support. In-House Discounts: Exclusive discounts to enjoy.

I want to receive the latest job alert for desktop support analyst in fremantle, wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support analyst jobs near fremantle, wa

IT Support Analyst

SGS -
Perth Airport WA

Quick Apply

Job Details

Full-time
$60 - $70 a year

Benefits

Parental leave
Paid volunteer leave

Qualifications

LAN
IT support
Organisational skills
ServiceNow
Communication skills

Full Job Description

Company Description

SGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS’s global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with a network of more than 50 offices and laboratories and over 1,600 employees across Australia. We are accredited by NATA and ISO 9001, ensuring our services meet both Australian and international standards.

Job Description

Are you a proactive IT professional who thrives on solving complex technical issues and delivering exceptional customer service? We are seeking a Level 2 IT Support Analyst to join our team based in the office (5 days a week) in Perth supporting a dynamic and fast-paced operational environment. We encourage applications from candidates currently based in Perth, WA. The salary is between $60-$70K.

An It Support Analyst ensures a timely resolution of incidents and maintaining high service standards. You’ll work closely with global and regional IT teams, vendors, and stakeholders to deliver reliable IT services and support business-critical operations.

Key responsibilities include However, not limited to:

Provide Level 2 support for moderate complexity technical issues escalated from the Global Service Desk and end users
Deliver high-quality customer service to the Australia end-user community
Evaluate user needs, diagnose technical issues, and implement effective solutions
Coordinate with local, regional, and global IT teams and vendors to resolve incidents
Troubleshoot general end-user desktop IT issues
Resolve IT peripheral issues (printers, cabling, conferencing systems, Wi-Fi, LAN connectivity, patching)
Conduct site reviews and maintain documentation
Perform hardware/software installation, imaging, and configuration (Windows OS and protocols)
Manage Active Directory access and permissions
Support vendor technologies and networking appliances
Provide support for mobile devices
Track, monitor, and communicate progress of incidents using ServiceNow
Provide urgent IT support to VIP staff and laboratory operations when required
Prioritise and triage tickets based on severity
Contribute to IT projects and business initiatives

Qualifications

The successful candidate will have:

Proven experience in an IT support / support engineer role
Strong ability to troubleshoot and resolve technical issues both onsite and remotely
Experience supporting desktop environments, networks, and end-user technologies
Excellent communication and stakeholder engagement skills
Ability to work effectively in a fast-paced operational environment
Strong organisational skills with the ability to manage competing priorities

We encourage applications from candidates currently based in Perth, WA. The salary is between $60-$70K.

Additional Information

WHY WORK FOR SGS?

Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS.

As a company, we have embraced the shift to flexible work
Sustainability is embedded in our culture and the way we do business
Paid parental leave
Paid time for volunteering day and blood donations
Corporate health & wellbeing offers
Ongoing learning & development
Career development opportunities (Nationally and Globally)
SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback

COME TO WORK AND BE 100% YOU

SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward-thinking workplace.

SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.

Quick Apply

Refine Your Search

desktop support analyst jobs in fremantle, wa

IT Support Analyst

Desktop Support Analyst

IT Support Analyst

Service Desk Analyst

GIS Analyst

More jobs to discover

I want to receive the latest job alert for desktop support analyst in fremantle, wa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected