In-Demand full service servers Jobs in fortitude valley, qld

EUC Field Support Engineer (L2)
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- Azure
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Advanced On-site Technician
Fujitsu —Brisbane QLD
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Technical Services Engineer
Fujitsu —Brisbane QLD
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Data Engineer
JBS Australia —Brisbane QLD
- $115,000 - $130,000 a year
- Full-time
- Computer Science
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Product Development Manager (Brisbane)
Ingenuity Design Group —Brisbane QLD
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Reliability Engineer
Griffith University —Nathan QLD
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- Weekend availability
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- DevOps
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- Parental leave
Quick Apply
Senior Data Scientist
Queensland Government —Brisbane QLD
- Temporary
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Product Design Engineer (Brisbane)
Ingenuity Design Group —Brisbane QLD
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Senior IT Systems Administrator
KBR —Ascot QLD
- Full-time
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Infrastructure Engineer
REDD Digital —Brisbane QLD
- Full-time
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Senior Data Scientist
Blackbook.ai —Brisbane QLD
- $104,898.03 - $181,875.84 a year
- Full-time
- Hybrid work
- Computer Science
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- Master's degree
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DevOps Engineer
Datacom —Brisbane QLD
- Full-time
- Hybrid work
- DevOps
- Research
- AWS
- Work from home
Quick Apply
13d
Senior Network Infrastructure Engineer
KBR —Ascot QLD
- Full-time
- Communication skills
- Parental leave
13d

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EUC Field Support Engineer (L2)

ADVANCE GLOBAL IT SUPPORT
Fortitude Valley QLD

Quick Apply

Job Details

Full-time | Contract
$4,000 - $4,300 a month
1 day ago

Qualifications

Asset management
TCP
Azure
Customer service
Deployment
DHCP
DNS
ServiceNow
Communication skills
Help desk
Mobile devices
VPN

Full Job Description

Job Summary

We are seeking an experienced Senior EUC Field Support Engineer to provide onsite End User Computing (EUC), Deskside Support, VIP Support, Asset Management, and Smart Hands services across enterprise environments. The successful candidate will be responsible for supporting end-user devices, managing incidents and service requests, performing IMAC activities, supporting conference room technologies, and providing hands-and-feet support for network, server, and data center infrastructure.

Key Responsibilities :

End User Computing Support

Provide onsite L2 deskside support for laptops, desktops, tablets, mobile devices, printers, scanners, and peripheral equipment.
Troubleshoot and resolve hardware, software, operating system, and application issues.
Support Standard Operating Environment (SOE) deployment, maintenance, and re-imaging activities.
Perform software installations, upgrades, patches, and configuration changes.
Provide break-fix support and coordinate vendor warranty repairs when required.

Incident & Service Request Management

Manage incidents and service requests through ServiceNow.
Ensure timely resolution of user issues in accordance with SLA requirements.
Provide deskside intervention for software deployment and troubleshooting activities.
Escalate complex issues to L3 teams and provide onsite support during resolution.

IMAC Services (Install, Move, Add, Change)

Execute workstation deployments, relocations, upgrades, and decommissioning activities.
Conduct site surveys when required.
Coordinate with internal teams, vendors, and end users to ensure successful project execution.
Perform backup, migration, installation, and testing activities.

VIP Executive Support

Deliver high-touch onsite support to executive and VIP users.
Support executive meetings, board meetings, investor calls, and special events.
Assist with onboarding and offboarding activities for VIP users.
Prioritize and manage VIP incidents and requests.

Asset Lifecycle Management

Track and manage IT assets throughout their lifecycle.
Maintain accurate asset records and inventory management systems.
Coordinate asset receiving, deployment, redeployment, recovery, and disposal activities.
Support hardware refresh and replacement programs.

Conference Room & Audio-Visual Support

Provide Level 2 support for conference room technology and collaboration tools.
Perform routine health checks and preventive maintenance.
Coordinate with third-party vendors for repairs and maintenance.
Support meeting room setup and troubleshooting.

Smart Hands & Data Center Support

Provide onsite hands-and-feet support for network, server, and infrastructure teams.
Perform equipment installation, decommissioning, racking, de-racking, and cable management.
Conduct hardware troubleshooting and diagnostics.
Verify device status, LED indicators, power availability, and perform hard reboots when required.
Escort vendors during onsite maintenance activities.
Support shipping, receiving, unpacking, and inspection of IT equipment.

New Hire & Exit Support

Prepare and deploy equipment for new employees.
Provide first-day readiness support.
Collect laptops, mobile devices, and accessories from departing employees.
Perform secure device wiping and retirement processes.

Required Skills & Experience

3+ years of experience in End User Computing (EUC), Desktop Support, or Field Services.
Strong knowledge of Windows operating systems and Microsoft 365.
Experience with Active Directory, Azure AD/Entra ID, and device management tools.
Experience using ServiceNow or similar ITSM platforms.
Knowledge of hardware troubleshooting, imaging, deployment, and asset management.
Experience supporting printers, scanners, conference room technology, and mobile devices.
Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN).
Ability to perform physical installation, cabling, and hardware maintenance tasks.
Strong customer service and communication skills.

Working Hours

Monday to Friday
Business Hours: (Local Time)

Employment Type

Full-Time
Onsite

Compensation & Benefits

Superannuation contributions in accordance with Australian legislation.
All statutory benefits, allowances, and employee entitlements applicable under Australian workplace regulations.

Pay: $4,000.00 – $4,300.00 per month

Experience:

IMAC, asset management, and VIP user support: 4 years (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

full service servers jobs in fortitude valley, qld

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