In-Demand Reservations agent Jobs in Forest Lodge Nsw

Reservations Agent
AccorHotel —Sydney NSW
- Communication skills
- Hotel experience
- Office experience
- Parental leave
- Employee assistance program
Quick Apply
2d
Cluster Reservations Agent
Marriott International, Inc —Sydney NSW
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Supervising experience
- Annual leave
- Employee assistance program
Guest Services Agent
Breakfree on Broadway —Glebe NSW
- $26.44 - $44.15 an hour
- Part-time
- Customer service
- Organisational skills
- In-person
- Employee discount
Quick Apply
Reservations Agent
Shangri-La Hotels —The Rocks NSW
- Weekend availability
- Management
- Organisational skills
- Communication skills
14d
Reservations Agent
SOFITEL —Sydney NSW
- Weekend availability
- Hospitality
Quick Apply
12d
Guest Service Agent
PARKROYAL Darling Harbour —Sydney NSW
- $34.19 an hour
- Part-time
- In-person
- Office experience
- Employee assistance program
- Employee discount
Quick Apply
5d
Reservation Agent
Four Seasons —Sydney NSW
- Weekend availability
- Hospitality
- Organisational skills
- Guest services
Reservations Supervisor
Hunter Street Hospitality —Sydney NSW
- Full-time
- Hospitality
- Administrative experience
- Leadership
- Employee assistance program
Quick Apply
13d
Guest Service Agent - The Ultimo Hotel
EVT Group —Haymarket NSW
- Communication skills
- Hotel experience
- Resort
- Parental leave
11d
Guest Services Agent
AccorHotel —Sydney NSW
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
Guest Service Agent
THE SEBEL —Sydney NSW
- Part-time
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
9d
Guest Service Agent - Harbour Rocks Hotel
EVT Group —The Rocks NSW
- Supervising experience
- Resort
- Office experience
- Parental leave
Experienced Guest Service Agent
Hotel Urban St Leonards —Greenwich NSW
- $70,000 a year
- Weekend availability
- Customer service
- In-person
- Communication skills
Quick Apply
18h
Guest Service Agent
Mercure Sydney Parramatta —Rosehill NSW
- $27.97 - $27.98 an hour
- Part-time
- Hospitality
- Customer service
- Cleaning
- Parental leave
- Employee discount
Quick Apply
Guest Experience Expert
Marriott International, Inc —Chippendale NSW
- Full-time
- Cash handling
- Hotel experience
- Annual leave
- Employee assistance program
10d
Guest Service Agent
Accor Apartments & Realty —Chatswood NSW
- Weekend availability
- Hospitality
- Culinary experience
- Front desk
Moxy Crew All Rounder (Front Office)
Marriott International, Inc —Mascot NSW
- Part-time
- Hotel experience
- Annual leave
- Employee assistance program
6d
Internship or Work Experience
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Marketing/Admin Assistant
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Junior Travel Consultant
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program

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Reservations Agent

AccorHotel -
Sydney NSW

Quick Apply

Job Details

Casual
2 days ago

Benefits

Birthday leave
Parental leave
Employee assistance program

Qualifications

Upselling
Communication skills
Hotel experience
Office experience

Full Job Description

Company Description

Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury

Following an extraordinary transformation, Sofitel Sydney Wentworth has entered a new era of luxury. As Sydney's first international five-star hotel, we blend heritage, elegance and contemporary sophistication to create exceptional experiences for guests from around the world.

Following an extensive transformation, the hotel features 436 beautifully redesigned rooms and suites, Club Millésime, 14 versatile event spaces including one of Sydney’s largest ballrooms, and award-winning dining across Tilda, Bar Tilda, Delta Rue and Wentworth Bar.

Our Reservations team plays a key role in the guest journey, creating exceptional experiences from the very first interaction and ensuring every stay starts seamlessly.

Job Description

As a Reservations Agent, you’ll be the first point of contact for many of our guests, managing enquiries and reservations with a balance of efficiency, accuracy and genuine care.

You’ll be responsible for:

Managing guest enquiries across phone, email and online channels, providing warm, professional and knowledgeable service.
Handling reservations from start to finish, including new bookings, amendments, cancellations, special requests and guest preferences.
Maximising revenue by confidently recommending room upgrades, packages, dining experiences and other hotel offerings based on guest needs.
Converting enquiries into bookings by understanding availability, rates, promotions and hotel offerings.
Maintaining accurate records across reservation and property management systems, ensuring all guest information and requests are captured correctly.
Collaborating across the hotel with Front Office, Revenue, Sales, Food & Beverage and other teams to ensure guest requests are communicated and delivered effectively.
Representing the Sofitel brand by consistently delivering refined, attentive and personalised service that reflects our luxury positioning.

Qualifications

About You

Previous experience in a hotel reservations, front office, guest services or similar hospitality role is highly regarded.
A genuine passion for luxury hospitality and delivering personalised, memorable guest experiences.
Strong communication and interpersonal skills, with the ability to build rapport and confidently engage with guests from diverse backgrounds.
Excellent attention to detail, organisation and time management, with the ability to manage multiple enquiries and priorities in a fast-paced environment.
Commercially minded with a natural ability to identify upselling opportunities and confidently promote room upgrades, packages and hotel experiences.
A positive, team-oriented approach with a willingness to collaborate across departments and consistently uphold Sofitel’s luxury service standards.

Additional Information

Why Join Sofitel Sydney Wentworth?

At Sofitel Sydney Wentworth, you'll be part of an iconic hotel entering a new chapter. We invest in our people, celebrate success and provide opportunities to build a rewarding career within one of the world's leading luxury hospitality brands.

Our benefits include:

Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide
Generous leave entitlements, including birthday leave and up to 12 weeks parental leave
30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
Career development opportunities within a globally recognised luxury hospitality brand
Ongoing learning and development, working alongside industry leaders
Onsite perks including complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parking
A complimentary hotel stay package to celebrate your work anniversary
Free 24/7 access to our Employee Assistance Program for confidential wellbeing support If you’re passionate about hospitality, service excellence, and innovation, we want to hear from you!

Our commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Please note that full working rights in Australia are required for this role.

Quick Apply

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reservations agent jobs in forest lodge nsw

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