In-Demand Security technician Jobs in Fairfield, Nsw

Service Coordinator / Customer Support
Plustel —Seven Hills NSW
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Professional development assistance
Quick Apply
8d
Facilities Specialist
City FM Australia —Kemps Creek NSW
- Full-time
- Management
- Maintenance
- Administrative experience
Quick Apply
IT Desktop Support Engineer
Allied digital service limited —Sydney NSW
- $53,000 - $55,000 a year
- Monday to Friday
- In-person
Quick Apply
11d
Graduate Lab Technician
Idealcorp —Smithfield NSW
- Full-time
- Laboratory
- Profit sharing
Security Technician
Avtel —Sydney NSW
- Organisational skills
ICT Support Technician
XINYI TRADING PTY LTD —Hurstville NSW
- $80,000 a year
- Full-time
- Software troubleshooting
- Organisational skills
- In-person
Quick Apply
Mobile Technician
Assurant —Auburn NSW
- Full-time
- AI
- Communication skills
- Parental leave
- Employee discount
10d
Site Service Technician
Rylock Pty Ltd —Alexandria NSW
- From $39.84 an hour
- Overtime
- Customer service
- Warehouse
- Construction experience
- Professional development assistance
Quick Apply
8d
Security Technician
Imperial Security & Fire —Sydney NSW
- $110,000 - $120,000 a year
- Full-time
- Travel reimbursement
Quick Apply
Maintenance Services Technician/Representative
Panasonic Avionics —Alexandria NSW
- $67,286 - $115,565 a year
- Weekend availability
- Engineering
- In-person
Quick Apply
Commissioning Technician
Dormakaba Group —Moorebank NSW
- Full-time
- Customer service
- Electrical experience
- Construction experience
Field Technician
Sky Fuel Australia —Rosehill NSW
- Full-time
- Maintenance
- Electrical experience
- Welding
Quick Apply
14d
Enforcement Technician
Transport For NSW —Parramatta NSW
- $111,560 - $117,737 a year
- Weekend availability
- Communication skills
14h
Network Infrastructure Decommission Technician, Network and Cable Decom
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- AWS
Senior Firefighter
Serco Plc —Sydney NSW
- Full-time
- BLS Certification
- Microsoft Office
11d
Site Support Technician
KION Group AG —Kemps Creek NSW
- Overtime
- Maintenance
- Communication skills
- Parental leave
- Gym membership
3d
Security Systems Technician
Johnson Controls —Sydney NSW
- Full-time
- Schematics
- Communication skills
Junior Technician
JFK Automation —Sydney NSW
- Construction experience
- Communication skills
Service Technician NSW
Zip Water —Condell Park NSW
- Full-time
- Customer service
- Employee assistance program
- Employee discount
Technical Team Lead
Techist —Sydney NSW
- $90,000 a year
- Full-time
- Hybrid work
- Scripting
- Work from home
Quick Apply
11d

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Service Coordinator / Customer Support

Plustel
Seven Hills NSW

Quick Apply

Job Details

Full-time
8 days ago

Benefits

Professional development assistance

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
Organisational skills
Telecommunication
Security
Communication skills

Full Job Description

About us:

Plustel is a growing Sydney-based company delivering Security, Data, Electrical, Communications, Video Conferencing, Audio Visual and I.T. services across Australia and New Zealand.

We specialise in coordinating installations, service jobs and national rollout projects for a broad range of clients. As our operations continue to grow, we are looking for a reliable and organised full-time Service Coordinator / Customer Support team member to join our office team.

This is a long-term opportunity for someone who enjoys working in a fast-paced service environment, communicating with customers and technicians, and helping keep jobs organised from booking through to completion.

Role Overview:
As a Service Coordinator / Customer Support, you will be responsible for assisting with customer communication, technician scheduling, job updates and general account support.

You will work closely with clients, technicians, suppliers and the wider Plustel team to ensure jobs are booked, followed up and completed smoothly. This role would suit someone who is organised, confident with email communication, professional on the phone and comfortable managing multiple customer requests at the same time.

Key Responsibilities:

Answering phone calls and responding to customer emails in a professional and timely manner
Liaising with clients, technicians and partners to coordinate service bookings
Building and maintaining strong client relationships through consistent communication and follow-up
Creating, updating and managing jobs using our job management system
Scheduling technician appointments and keeping customers updated on booking progress
Collating job notes, photos and updates from technicians and presenting them clearly to clients and partners
Contacting suppliers via phone and email to confirm pricing, availability and order hardware
Preparing spreadsheets, reports and basic data entry
Arranging couriers and tracking deliveries
Assisting with drafting quotes and invoices
Completing site inductions and compiling safety paperwork, including SWMS
Providing general administration and account support to the team

Preferred Skills and Experience:

Previous experience in customer service, scheduling, service coordination, administration or account support
Strong written communication skills, especially with customer emails
Professional phone manner and confident speaking with clients
Excellent organisational skills and strong attention to detail
Ability to manage multiple jobs, bookings and customer requests at the same time
Confident using Microsoft Outlook and Excel
Experience using ServiceM8, Monday.com or similar job management systems highly regarded
Ability to work well in a team and communicate clearly with technicians and clients
Bonus: Familiarity with telecommunications, security, electrical, I.T. or audio visual services
Training will be provided for our systems, processes, safety paperwork and industry-specific requirements

Benefits:

Full-time role with a growing national services business
Supportive team environment
Opportunity to develop skills in customer support, scheduling, operations and account coordination
Professional development assistance

Work Authorisation:

Australia work authorisation required.

Benefits:

Professional development assistance

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

security technician jobs in fairfield, nsw

Service Coordinator / Customer Support

Facilities Specialist

IT Desktop Support Engineer

Graduate Lab Technician

Security Technician

ICT Support Technician

Mobile Technician

Site Service Technician

Security Technician

Maintenance Services Technician/Representative

Commissioning Technician

Field Technician

Enforcement Technician

Network Infrastructure Decommission Technician, Network and Cable Decom

Senior Firefighter

Site Support Technician

Security Systems Technician

Junior Technician

Service Technician NSW

Technical Team Lead

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