In-Demand Fraud analyst Jobs in Ermington Nsw

Fraud & Scams Analyst Opportunities - Sydney
Commonwealth Bank —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Office
- Financial services
Credit Analyst
MONEYME —Sydney NSW
- From $8,000 a month
- Full-time
- In-person
- Health insurance
- Dental insurance
Quick Apply
Risk Analyst (SQL), KYC Fraud Prevention & Compliance Rule Analysis
Binance —Sydney NSW
- Full-time
- Remote
- SQL
- Analysis skills
- Financial services
Quick Apply
AML Risk Operations Analyst
HUB24 —Sydney NSW
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Analyst/Senior Analyst - Fraud and Forensic Services
RSM —Sydney NSW
- Full-time
- Analysis skills
- Communication skills
2d
Change Analyst
DXC Technology —Macquarie Park NSW
- Full-time
- In-person
- AI
- Communication skills
- Parental leave
- Employee assistance program
2h
Entry level Risk Analyst - Governance Risk & Compliance
PKF Australia —Sydney NSW
- Weekend availability
- Microsoft Excel
- Analysis skills
- Bachelor's degree
- Annual leave
2d
Senior Analyst - Fraud & AML Risk
MONEYME —Sydney NSW
- $90,000 - $110,000 a year
- Full-time
- SQL
- Parental leave
TechBar Analyst
DXC Technology —Macquarie Park NSW
- Full-time
- Customer service
- In-person
- Communication skills
14d
Analyst - Enterprise Risk Advisory 5A
Genpact Australia Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- English
- Research
- Finance
Quick Apply
3d
Credit Analyst
Auto Swift Pty Ltd —Barangaroo NSW
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Travel reimbursement
- Work from home
Quick Apply
Data Analyst, Risk
Binance —Sydney NSW
- Full-time
- Remote
- Data analysis skills
- SQL
- Bachelor's degree
Quick Apply
AML Analyst, NSW
Stockland —Sydney NSW
Information Security Operations Analyst (Sydney, Australia)
Starling —Sydney NSW
- Full-time
- Hybrid work
- AWS
- Communication skills
- Time management
- Annual leave
Quick Apply
12d
Product Support Analyst (Pathway)
Infor —Sydney NSW
- Full-time
- Azure
- Salesforce
- ERP systems
Risk Analyst - Governance, Risk and Compliance
PKF Australia —Sydney NSW
- Weekend availability
- Microsoft Excel
- Analysis skills
- Bachelor's degree
- Annual leave
3d
Senior KYC Analyst
Stake —Sydney NSW
- Full-time
- Annual leave
- Parental leave
Quick Apply
Senior TechBar Analyst
DXC Technology —Macquarie Park NSW
- Full-time
- Management
- Customer service
- In-person
14d
Claims Analyst
Coface —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
Quick Apply
1d
Payments Business Analyst
Nuvei —Sydney NSW
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
Quick Apply

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Fraud & Scams Analyst Opportunities - Sydney

Commonwealth Bank -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Customer service
Financial services
Communication skills

Full Job Description

We are on the lookout for people interested in progressing their career in Fraud & Scams. All roles will be full time (38 hours per week) and in Sydney.

High volume call centre environment.
In office attendance for training is required . Once we’ve set you up for success, you will move to hybrid working with a mixture of working from home and office hub days.
In office requirement: 20%. E.g. If there are 20 working days in the month, you will need to attend the office 4 times that month.
If you're not a current employee you will be hired on a 12 month contract basis.

You must be willing to work a rotating roster in accordance with the operating hours. Operating hours:

Cards Fraud Analysts - 24 hours a day, 7 days a week
Digital Fraud Analysts - 6am-12am
Scams Analysts - 8am-12am

Do work that matters
The Fraud and Scams team is dedicated to safeguarding our customers by preventing fraudulent and scam-related activities and providing support to those customers affected. Through innovative technology and forward-thinking strategies, we proactively stay ahead of emerging threats to ensure robust protection . This is a phone-based customer service role supporting customers who are victims of Card Fraud and Scams and y ou will deliver excellen t customer service and innovation when dealing with customer situations.

The Fraud and Scams Response Centre consists of seven group level functions: Bankwest, Card Fraud, Digital Fraud, Branch Fraud, Originations, Scams and Planning and Performance.

Key responsibilities include

Handling inbound and outbound calls related to potential scam or fraud activity.

Providing exceptional service to create peace of mind for customers during fraud/ scam call enquiries.

Working in a high-paced environment with a passion to inspire customer confidence in fraud or scam situations.

Performing detection analysis on scam/fraud events and making sound decisions while following standard procedures.

Identifying and reporting on digital fraud trends.

Promptly escalating issues/risks as required .

Maintaining an up-to-date focus on financial crime, security trends, and emerging issues, and sharing knowledge obtained.

We’re interested in hearing from people who have

Strong problem-solving and decision-making capability.

High level of personal integrity and commitment to confidentiality and privacy principles.

Preferred experience in the Financial Services Industry, focusing on Online and Mobile roles.

Demonstrated excellence in customer service, including personal, written, and verbal skills.

Ability to resolve basic customer complaints.

This role involves managing high volumes of customer interactions, including handling complaints and emotionally taxing conversations. You may encounter aggressive or distressed customers. Success in this role requires emotional resilience, strong communication skills, and the ability to remain calm under pressure.

What will help you succeed?

Your strong customer service skills will help you build and maintain positive relationships with customers by resolving and identifying potential fraud/ scam activity, ensuring effective banking. You will also demonstrate :

Think outside the box and provide the best solutions to meet customers' financial needs.

Perform well in an ambiguous environment.

Interact with a wide range of customers and colleagues.

If this sounds like you apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 02/07/2026

Apply Now

Refine Your Search

fraud analyst jobs in ermington nsw

Fraud & Scams Analyst Opportunities - Sydney

Credit Analyst

Risk Analyst (SQL), KYC Fraud Prevention & Compliance Rule Analysis

AML Risk Operations Analyst

Analyst/Senior Analyst - Fraud and Forensic Services

Change Analyst

Entry level Risk Analyst - Governance Risk & Compliance

Senior Analyst - Fraud & AML Risk

TechBar Analyst

Analyst - Enterprise Risk Advisory 5A

Credit Analyst

Data Analyst, Risk

AML Analyst, NSW

Information Security Operations Analyst (Sydney, Australia)

Product Support Analyst (Pathway)

Risk Analyst - Governance, Risk and Compliance

Senior KYC Analyst

Senior TechBar Analyst

Claims Analyst

Payments Business Analyst

I want to receive the latest job alert for fraud analyst in ermington nsw

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