About CMV Group
Melbourne North Truck Centre is a subsidiary of the CMV family-owned group of companies and are proud to be a privately owned Australian based company, with over 90 years of operation and experience. We have 2000 staff nationally and continue to grow, promoting from within and working with some of the best in the business.
Our success is highly driven by our core values; Safety First, Can Do, Ask The Question, Do the Right Thing and Mutual Respect. We apply these in equal measures to not only our employees but also our customers and the community.
About the role
Are you ready to join the team at Australia’s newest Kenworth and DAF truck dealership? Welcome to Melbourne North Truck Centre, the latest addition to the extremely successful Hallam and Bayswater Truck Centres. As a full-service Kenworth and DAF Truck dealership, we offer new truck sales, parts, and mechanical servicing, proudly serving the North of Melbourne, including Ballarat territories. Currently operating from our interim location on Hume Highway in Somerton, we are eagerly anticipating the completion of our state-of-the-art dealership in 2028 in Mickleham, which is set to revolutionise the truck sales and service customer experience in Melbourne.
We are seeking an Admin & Accounts Clerk to fill a full-time position based at our modern dealership facility in Somerton.
Supporting the business through accurate accounts receivable administration while providing effective administration support including warranty claims, job costing and customer-facing service reception assistance
Duties & Responsibilities
- Administer accounts receivable to ensure timely and accurate processing, allocation, and reconciliation of customer payments.
- Set up and maintain customer accounts within the Dealer Management System, ensuring records, notes, and transactions are accurate and up to date.
- Issue monthly customer statements, monitor outstanding balances, and follow up on overdue accounts to support effective credit control.
- Review customer accounts and prepare reports on outstanding balances for management, liaising with internal departments to resolve queries and discrepancies.
- Process and submit warranty claims in line with manufacturer and company guidelines.
- Accurately cost service jobs, ensuring labour, parts, and sublet charges are correctly captured.
- Support service operations by assisting with reception duties, including greeting customers, handling enquiries, and booking service work.
- Provide administrative support to Service Advisors with repair orders, invoicing, and documentation, maintaining records in accordance with company policy.
- Monitor technician times and repair order status within the Dealer Management System and provide general administrative support to the Service Department as required.
Skills & Experience
- Previous experience in accounts administration preferred.
- Attention to detail with a customer and safety focus
- Strong organisational and time management skills.
- Clear verbal and written communication skills.
- Ability to manage competing priorities and work under pressure.
Amazing Employee Benefits!
In return for your dedication and commitment you will receive excellent employee benefits:
- Competitive and above award hourly rates $$$
- Ongoing development opportunities with an opportunity to build a successful long-term career
- Generous parental leave and study leave policies
- Opportunities to access volunteer days, apply for study leave and parental leave
- Opportunities to support community partnerships with our Group CMV Foundation
- Become part of the longstanding and highly successful CMV Group of companies
- Enjoy annual company dinners, picnics and other wellbeing initiatives
- Discounted Corporate Income and Health Insurance through multiple partners to suit your individual lifestyle.
At Melbourne North Truck Centre, we believe our people are our greatest asset. We are very proud of our success of which is highly driven by our core values; Safety First, Can Do, Ask The Question, Do the Right Thing and Mutual Respect. These are applied in equal measures to our employees, customers and the community and demonstrated by everyone within our businesses. If you have the skills and experience necessary and want to become an important part of our successful team then please click "Apply" to submit your cover letter and resume.
Current CMV employees, please apply through your internal career site.
Please note: By clicking Apply now, you will be directed to the company’s career site to create an account or to sign in and finalise your application. Thank you for completing this short process.
