Heidelberg Materials Australia is a leading supplier of construction materials, with a proud history of supporting the nation’s infrastructure. With operations across Australia, we are committed to safety, sustainability, and investing in our people. Our people are at the heart of what we do, and we foster a collaborative culture where everyone plays a role in delivering strong outcomes for our customers and communities.
We are seeking a detail-oriented and proactive Credit Risk Analyst to join our team on a 6-month fixed term contract based at our Parramatta office.
This is a hands-on role supporting our credit risk and collections functions. You’ll work closely with our Risk Analyst and broader Finance and Sales teams, contributing to informed credit decisions while maintaining strong customer relationships.
The role is primarily focused on risk support activities, with dedicated time each week supporting collections for an assigned customer portfolio.
Risk Support (Majority of Role)
- Assist with credit risk assessments, credit vetting, and ongoing risk analysis for new and existing customers
- Review financial information and credit applications to support informed decision-making
- Monitor risk alerts, exposure limits, and exceptions, escalating issues where required
- Support monitoring of customer credit limits, identifying trends and early warning indicators
- Maintain accurate records for credit applications, assessments, and risk reviews
- Assist in preparing risk reports and documentation
Collections Support (Approx. One Day per Week)
- Manage a high volume of collection calls across an assigned customer portfolio
- Negotiate payment outcomes for accounts in arrears
- Monitor and report in real time on payment deterioration or adverse trends
- Record and manage credit claims and disputes through to resolution
- Manage customer orders in line with approved credit limits
- Use diary systems to ensure timely follow-ups with customers and stakeholders
- Collaborate with the Sales team to resolve issues impacting payment
General
- Demonstrate flexibility in working hours to meet business needs
- Maintain a professional and collaborative approach with internal and external stakeholders
You are a motivated and detail-focused professional who thrives in a fast-paced environment and enjoys balancing analytical work with customer interaction.
Experience & Skills:
- Experience in credit risk, finance, or collections (preferred)
- Strong analytical skills with the ability to interpret financial information
- High attention to detail and accuracy in record-keeping
- Confident communication and negotiation skills
- Ability to manage competing priorities and meet deadlines
- Proficiency in Microsoft Office (Excel capability highly regarded)
Attributes:
- Collaborative and team-oriented mindset
- Strong customer focus with a solutions-driven approach
- Proactive, organised, and resilient
- Remuneration package of $73K + Super
- Supportive and inclusive team environment
- Exposure to both credit risk and collections functions
- Learning and development opportunities to build your career
- Access to our Material Benefits program, including discounts, wellbeing initiatives, and family support
- A workplace that prioritises safety, respect, and diversity
Heidelberg Materials Australia is an equal opportunity employer. We welcome applications from people of all backgrounds and experiences. Applicants must have full Australian working rights.
We’ll Make It Happen.
