In-Demand Hardware engineer Jobs in Edinburgh, Sa

IT Onsite Support Engineer, Level 2 - Concept Data
Lyra Technology Group —Eastwood SA
- Full-time
- Azure
- Management
- Software troubleshooting
Quick Apply
11h
Senior Desktop Support Engineer
Brennan IT —Greater Adelaide SA
- Full-time
- Azure
- Customer service
- Microsoft Office
Field Service Engineer - SA
GE HEALTHCARE —Adelaide SA
- Full-time
- Customer service
- Communication skills
- Time management
- Parental leave
- Gym membership
Test Engineer - Adelaide
Gaming Laboratories International —Greater Adelaide SA
- $37.23 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer Science
5d
Senior Network Engineer
Datacom —Greater Adelaide SA
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Computer Network and Systems Engineer
Acira Consultancy Pty Ltd —Greater Adelaide SA
- $90,000 - $120,000 a year
- Full-time
- Research
- In-person
Quick Apply
Senior Network Engineer
Comwire IT —Hindmarsh SA
- Full-time
- Azure
- AWS
Quick Apply
7d
Systems Engineer
Saab —Greater Adelaide SA
- Computer Science
- Analysis skills
- Education
- Annual leave
Product Security (Cyber) Engineer
BAE Systems —Edinburgh SA
- Full-time
- Engineering
- Bachelor's degree
Endpoint Engineering Specialist
Datacom —Adelaide SA
- Full-time
- Hybrid work
- Azure
- Management
- Parental leave
- Employee discount
Quick Apply
Systems Engineers – High Frequency Sensing | Defence
Amentum —Blair Athol SA
- Full-time
- Engineering
- Leadership
- Communication skills
- Parental leave
Network Security Engineer
Brennan IT —Greater Adelaide SA
- Full-time
- Azure
- AWS
- Scripting
13d
Senior Electrical and Electronic Systems Design Engineer
Boeing —Greater Adelaide SA
- Administrative experience
- Electrical experience
- Communication skills
- Tuition reimbursement
5d
Technical Officer – Land Capability
Saab —Greater Adelaide SA
- Communication skills
- Annual leave
9d
Senior Electrical and Electronic Systems Design Engineer
Boeing RIV Site —Greater Adelaide SA
- Administrative experience
- Electrical experience
- Communication skills
6d
Senior Project Engineer - Power Generation
Cummins Inc. —Pooraka SA
- Monday to Friday
- AutoCAD
- Management
- Electrical experience
- Health insurance
- Parental leave
14d
Endpoint Engineering Team Leader
Datacom —Adelaide SA
- Weekend availability
- Hybrid work
- Azure
- Management
- Analysis skills
- Parental leave
- Employee discount
Quick Apply
Endpoint Engineering Architect
Datacom —Adelaide SA
- Full-time
- Hybrid work
- Azure
- Management
- AWS
- Parental leave
- Employee discount
Quick Apply
Sales Representative - Business Development
Spry Squared Pty Ltd —Adelaide SA
- $50,000 - $60,000 a week
- Full-time
- Sales
- Marketing
- Bachelor's degree
Quick Apply

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IT Onsite Support Engineer, Level 2 - Concept Data

Lyra Technology Group
Eastwood SA

Quick Apply

Job Details

Permanent | Full-time
11 hours ago

Qualifications

Azure
Management
Software troubleshooting
Technical support
Driver Licence
Virtualisation
IT support
Security
Intune
Help desk

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our Operating Companies, Concept Data is looking for an experienced IT Onsite Support Engineer to join their Adelaide team.

This is an excellent opportunity for an experienced IT professional with 3+ years' experience in an MSP, IT services or technical support environment who enjoys working directly with clients and solving a wide range of technical challenges.

As an Onsite Support Engineer, you will provide professional and responsive technical support to Concept Data's SME clients, both onsite and remotely. You will troubleshoot and resolve technical issues, perform infrastructure maintenance and deployments, support client technology environments and contribute to a consistently positive client experience.

You will work closely with the Service Desk, Projects, Account Management and senior engineering teams, giving you exposure to managed services, cloud technologies, cybersecurity, compliance and project delivery

Responsibilities

Provide onsite and remote technical support to SME clients, diagnosing and resolving hardware, software, networking, Microsoft 365 and business application issues.
Respond promptly to critical incidents, including site-down issues requiring onsite attendance.
Install, configure and maintain approved hardware, software and peripheral devices.
Complete workstation rollouts, hardware replacements, user transitions and infrastructure maintenance.
Perform approved software updates, maintenance activities and assigned project tasks.
Liaise with internet, telecommunications and other external providers to resolve client issues.
Manage support tickets from acknowledgement through to resolution or escalation, ensuring all work and technical findings are accurately documented.
Maintain accurate time entries and ensure billable work is correctly allocated.
Communicate clearly and professionally with clients, providing practical guidance and user support where appropriate.
Identify recurring technical issues, security risks and opportunities to improve client environments.
Follow approved security, change management, access and risk management processes.
Work collaboratively with internal technical teams and escalate complex issues when required.

Skills

3+ years' experience in an MSP, IT services or technical support environment.
Strong experience with Microsoft 365 and Microsoft Windows desktop environments.
Strong troubleshooting skills across hardware, software, networking and internet connectivity.
Experience providing onsite technical support and working directly with SME clients.
Experience using service management or ticketing systems and maintaining accurate technical documentation.
Excellent customer service, communication, problem-solving and time-management skills.
Ability to work independently at client sites while collaborating effectively with technical teams.
Current Australian Driver's Licence.
Australian Citizenship or Permanent Residency.

Desirable:

Experience working within a Managed Service Provider environment.
Exposure to Microsoft Intune, Entra ID, Azure and Windows Server.
Knowledge of backup, endpoint security, virtualisation and network technologies.
Experience with workstation deployments, infrastructure upgrades and small project activities.
Microsoft or other relevant industry certifications.
Ability to identify technology risks and client improvement opportunities.

Benefits

Ongoing professional development and certification opportunities.
Exposure to managed services, cloud technologies, cybersecurity, compliance and project delivery.
The opportunity to work alongside experienced technical and business specialists.
A varied role supporting a diverse range of SME client environments.
Flexible work arrangements.
A supportive team environment focused on continuous learning and improvement.
The opportunity to make a genuine impact on client technology environments and service experience.

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

hardware engineer jobs in edinburgh, sa

IT Onsite Support Engineer, Level 2 - Concept Data

Senior Desktop Support Engineer

Field Service Engineer - SA

Test Engineer - Adelaide

Senior Network Engineer

Computer Network and Systems Engineer

Senior Network Engineer

Systems Engineer

Product Security (Cyber) Engineer

Endpoint Engineering Specialist

Systems Engineers – High Frequency Sensing | Defence

Network Security Engineer

Senior Electrical and Electronic Systems Design Engineer

Technical Officer – Land Capability

Senior Electrical and Electronic Systems Design Engineer

Senior Project Engineer - Power Generation

Endpoint Engineering Team Leader

Endpoint Engineering Architect

Sales Representative - Business Development

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