In-Demand customer liaison officer Jobs in east perth, wa

Investigations Support Officer
Procare Group —Subiaco WA
- Full-time
- Customer service
- Administrative experience
- Parental leave
- Employee assistance program
Child Protection Talent Register
Department of Communities —Perth WA
- $76,912 - $111,000 a year
- Full-time
- Bachelor's degree
- Psychology
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Learning Systems Project Officer
Department of Education —East Perth WA
- $105,167 - $114,938 a year
- Full-time
- Remote
- Analysis skills
- Communication skills
- Parental leave
10d
Senior Administration Officer (Mental Health). Permanent Full Time
Life Without Barriers —Perth WA
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
3d
Operation Administration Officer
Gemco Rail Pty Ltd —Forrestfield WA
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
Fleet - Fleet Relations Officer
Capital Transport Group —Perth Airport WA
- Full-time
- Communication skills
Quick Apply
Theatre Bookings Supervisor
Ramsay Health Care —Joondalup WA
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Referral program
Quick Apply
8d
Second Officer
Coral Expeditions —Perth WA
- Urgently hiring
- Remote
- CPR Certification
- First Aid Certification
- Employee discount
- Gym membership
Quick Apply
11d

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Investigations Support Officer

Procare Group -
Subiaco WA

Apply Now

Job Details

Full-time

Benefits

Parental leave
Employee assistance program
Paid volunteer leave
Salary packaging

Qualifications

Customer service
Administrative experience
Legal drafting

Full Job Description

Excellent remuneration package!
Career progression opportunities with a leading national provider!
Social Clubs, paid Volunteer Day, quarterly social events + much more!

The Procare Group is an ever-growing national business of over 25 years and we are committed to being the most respected national insurance risk and solutions services business in Australia.

We are seeking a motivated and enthusiastic individual to support our Western Australian Investigations unit as the Investigation Support Officer. You will work closely with our Investigations team, wider corporate services team and Divisional Managers in ensuring the smooth running of the day to day operations.

About Us:

We believe in the power of people and the impact they can have. Our team is our strength, and we foster an environment of collaboration, innovation, inclusiveness, diversity and authenticity. We're all about delivering value for our customers at every interaction.

About You:

We’re seeking a passionate and driven individual to work as our Investigation Support Officer, specifically supporting our Investigations division. We perform personal injury investigations across the whole of WA for clients including large corporations, government entities, self insured companies and for the legal profession.

Experience with operations, administration, customer service and portfolio management will be viewed favourably. This is a face paced role, so an ability to multi-task and adjust to urgent client requests is a must!

We are ideally seeking full time candidates who want to make their mark on Procare’ s expanding WA operations and assist us to excel in this State’s portfolio management. Candidates with 4 days availability will be considered.

The role will include a variety of support, portfolio & coordination tasks such as:

Responding to enquiries via phone and email from both internal and external parties;
Updating our valued clients on the progress of investigation cases & managing portfolio aspects including timeframes, SLA requirements, workflows & resource capacity management;
Assisting investigators with field enquiries and case administration;
Liaison with suppliers to coordinate required services for investigators;
Data entry and administration within our Saas case management system;
Drafting correspondence for internal and external distribution; and
A myriad of other interesting support tasks that may be required!

What We Offer:

Excellent remuneration package and other benefits;
A structured Employee Value Proposition including novated lease, purchased leave and salary sacrificing options, paid parental leave, external EAP access and various other financial benefits;
Career progression & a pathway to future national opportunities across our multi-disciplinary business – plenty of cross-divisional opportunities will present in risk management, cyber incident response, legal, etc;
A workplace that values their staff, fosters the diversity of our brand & company offering and encourages a collegiate and positive approach in every client & staff interaction;
Social Clubs, paid Volunteer Day, quarterly social events & staff recognition awards, EOFY and Christmas events, participation in company-wide philanthropic & charity events, and much more!

If you're looking to join a focused and driven team, as part of a family started company, have the drive to succeed and take pride in your work, we want to hear from you!

For more information, visit our website www.procareinvestigations.com.au & www.procaregroup.com.au, follow us on LinkedIn, or contact our careers team [email protected].

Please send in your application via the link addressing your suitability for the role.

As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity, and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures, including people who identify as Aboriginal and Torres Strait Islander and people living with a disability.

We thank you for your interest in advance. Due to the high volume of interest in this role only suitable applicants will be contacted.

Apply Now

Refine Your Search

customer liaison officer jobs in east perth, wa

Investigations Support Officer

Child Protection Talent Register

Learning Systems Project Officer

Senior Administration Officer (Mental Health). Permanent Full Time

Operation Administration Officer

Fleet - Fleet Relations Officer

Theatre Bookings Supervisor

Second Officer

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