Title: Lived Experience Worker
Requisition ID: 6372
Location:
Richmond, VIC, AU, 3121
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Job Posting Date: 11 Jun 2026
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Lived Experience Worker Consumer Spectrum
Limited Term Part Time | 45.60 hours per fortnight
Richmond | Located at Spectrum
Salary Packaging options through Maxxia
Eastern Health
Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.
Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.
This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.
SPECTRUM
Spectrum specialises in personality disorder and complex trauma. Spectrum is a centre of clinical excellence for personality disorders and the statewide specialist personality disorder service for Victoria, funded by the Department of Health and provided by Eastern Health.
Spectrum provides direct clinical care for people with complex and or severe personality disorder, secondary consultations and second opinions for clinicians working with people experiencing complex trauma or personality disorders and workforce development opportunities. Underpinning these areas are Spectrum’s research, innovation and evaluation activities. Spectrum provides leadership and advocacy for appropriate access to evidence based healthcare and other supports for individuals and their carers living with personality disorder across Australia.
www.spectrumbpd.com.au
About the role
The position is based in Richmond within a statewide service specialising in personality disorder and complex trauma.
The Consumer Peer Practitioner - Level 4 is an advanced lived experience practice role that applies specialist consumer expertise to improve service access, recovery‑oriented care and system responsiveness for people living with personality disorder and complex trauma.
The role works under broad direction, exercising professional autonomy and independent judgement within defined scope, while complying with management instructions, policies and procedures, and contributes specialist lived experience advice to service development, workforce capability and consumer participation initiatives. The role does not include formal managerial, budgetary or line‑management responsibilities.
About you
To be successful in this role you will possess:
Essential
Lived experience as a person with a diagnosis of personality disorder.
Lived experience accessing treatment and support within the public mental health system (preferably including community, inpatient and emergency settings).
Minimum two years’ experience working in a lived experience peer support role and/or group facilitation setting.
Demonstrated application of peer support principles and the intentional use of lived experience to promote hope and recovery.
Demonstrated understanding of recovery‑oriented, trauma‑informed and strengths‑based practice.
Ability to build effective working relationships across disciplines while operating within agreed roles, responsibilities and organisational expectations.
Ability to maintain peer role integrity while engaging constructively in supervision and performance‑development processes.
Demonstrated ability to provide specialist lived experience advice that informs service improvement in collaboration with management and multidisciplinary teams.
Strong collaboration, communication and interpersonal skills.
Demonstrated commitment to culturally safe and inclusive practice, in line with organisational policies and community expectations.
Demonstrated capability to represent lived‑experience viewpoints in public or professional forums, with appropriate preparation and organisational approval.
Ability to organise work autonomously while meeting agreed timelines and management expectations.
Basic computer literacy.
Completion of Certificate IV in Mental Health Peer Work, IPS (Basic Training), or equivalent lived‑experience workforce qualification and/or experience recognised as equivalent.
Satisfactory police check.
Desirable
Completion of, or commitment to undertake, IPS (advanced Training) or Consumer Supervision training.
Experience contributing to service development, education or system improvement initiatives.
Knowledge of relevant legislation and frameworks including the Mental Health Act and recovery-oriented practice frameworks.
Current Victorian Driver’s Licence, as occasional statewide travel may be required.
Highly developed interpersonal and leadership experience
A strong commitment to high quality care
The ability to work as part of a diverse team
Excellent communication and organisational skills
Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.
Those that are offered and/or start between January and April do not require an up to date vaccination for Influenza to progress providing they are aware of its requirement later in the year. Those that are offered and/or start between May and December require the up to date Influenza vaccination prior to offer.
What we offer
Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!
Mentor and Shadowing program
Access to discovery days across our 50 sites
Study and professional development leave
Friendly & supportive teams
Commitment to Diversity, Equity and Inclusion
Fitness Passport for work-life balance
Employee Assistance program accessible for you and your loved ones
Flexible working hours and excellent entitlements
Salary packaging options and an employee benefits scheme
Access to Private Health Insurance offers
Digital upskilling, such as excel and Power-Bi training
Cafes at all of our hospitals
Next Steps
Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.
We review all applications when we receive them, and we notify unsuccessful candidates.
If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.
Good to know:
We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
Advertising may end before the closing date.
We do not accept recruitment agency application
If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.
Pease
Contact Person: Jason Webb
Contact Number: 0402 971 107
Contact Email: [email protected]
Job Posting End Date: 29/07/2026
Need help submitting your application?
Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]
Our Values in Action:
Respect for all | Safe always | Partnering in care | Learning and improving every day
