TAFE NSW Life-Changing Careers
Systems Administrator
Location Negotiable across NSW (subject to campus availability)
Temporary Full Time till 30 June 2027
$131,911 - $142,056 salary package - includes base salary ($116,219 - $125,157), plus employer’s contribution to superannuation and annual leave loading
At TAFE NSW, we are dedicated to life-changing impact.
That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.
Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.
We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.
We invest in our people
At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.
We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options.
About the role
The Systems Administrator position is responsible for operating, developing, administering, and integrating TAFE NSW platforms to support the Systems Group and organisational business requirements.
This role plays a critical part in ensuring the reliability, performance and security of enterprise systems. You will manage day-to-day platform operations, contribute to system enhancements, and drive continuous improvement initiatives to meet evolving business needs.
You will collaborate with cross-functional teams to troubleshoot complex issues, deliver system integrations, and support projects that enhance platform capability and user experience.
About You
You excel in collaborating with Systems Administrators, technical specialists, and business stakeholders to ensure the effective day-to-day operations and successful delivery of system integrations and enhancements. Your expertise in platform-specific monitoring, performance tuning, and troubleshooting ensures optimal system performance. You have experience in supporting key operational activities, including installations and testing, and using agile methodologies.
You are confident liaising with business users to understand requirements and translate them into practical technical solutions, clearly communicating complex concepts to non-technical stakeholders. You build strong working relationships across teams, take ownership of systems and issues, and proactively identify risks while driving solutions through to completion. Thriving in a dynamic environment, you continuously seek opportunities to improve system performance, automation and efficiency.
HIGHLY REGARDED
- Proven experience administering and supporting enterprise CRM platforms, particularly with Oracle Service Cloud
- Strong capability to support and enhance a broader CRM function in an evolving environment, underpinned by a solid understanding of business processes, service delivery, data, and future operating needs
To find out more about the role, click to view the Role Description.
Our commitment to Diversity, Equality, and Inclusion
We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks. If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.
To apply for this role, click 'apply now' and provide:
- Your current resume
- Copies of your qualifications, where applicable, (upload as one PDF file). Certified copies preferred; these will be required if successful for the role.
- A response to the below targeted question when prompted in the application form (max. 300 words)
Targeted Question: Describe a time you collaborated with technical teams and business stakeholders to support or improve a system or platform. What technologies did you use and what was the outcome?
A career of life-changing impact awaits you. Apply now!
Applications close 11.55pm Tuesday 30th June 2026
Additional Information:
Role-specific enquiries: contact Deanne Byrne, CRM Lead, via email [email protected]
General recruitment and adjustment enquiries: contact Shweta Yadav, Talent Acquisition Advisor, via email [email protected] or phone 02 7921 2961
For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.
This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.
To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.
A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.
Location is negotiable across our TAFE NSW campuses. Please note that preferred campus location is not guaranteed and is subject to campus availability at the time of offer.
Considering a move to Regional NSW? The Welcome Experience is a free service offering personalised support to help you settle in, connecting you with local communities, essential services, and lifestyle opportunities.
