In-Demand Staff scheduler & service coordinator Jobs in Doncaster, Vic

Staff Scheduler & Service Coordinator
Lotus Commercial Pty Ltd —Heidelberg West VIC
- Full-time
- CRM software
- Microsoft Excel
- Cleaning
Quick Apply
3d
Despatch Coordinator
Supply Chain and Distribution - InfraBuild —Noble Park VIC
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Health insurance
- Parental leave
3d
Reactive Maintenance Coordinator - 6 Month FTC
ISS —Melbourne VIC
- Contract
- Management
- Maintenance
- Administrative experience
- Employee discount

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Staff Scheduler & Service Coordinator

Lotus Commercial Pty Ltd
Heidelberg West VIC

Quick Apply

Job Details

Permanent | Full-time
3 days ago

Qualifications

CRM software
Microsoft Excel
Cleaning
Communication skills

Full Job Description

Step into a key scheduling and coordination role where your knack for logistics and rostering directly supports some of Australia’s top hospitality venues. Join Lotus Commercial, a national leader in commercial kitchen services, and be the driving force behind smooth operations, technician scheduling, and exceptional client service.

About Lotus Commercial

For over 30 years, Lotus Commercial has been the trusted provider of specialist kitchen maintenance services to the hospitality and corporate sectors across Australia. We keep kitchens safe, compliant, and operational with services including:

Scheduled kitchen filter exchange
Comprehensive canopy and exhaust system maintenance
Air conditioning filter management
Specialist hygiene and sanitisation programs

About the Role

We're hiring a highly organised and responsive Service Scheduler & Operations Coordinator to join our busy Melbourne-based team. In this critical role, you’ll coordinate field technicians, manage job schedules, and communicate with clients and internal teams to ensure on-time, high-quality service delivery.

This is a fast-paced scheduling role perfect for someone with a strong background in service dispatch, workforce coordination, or rostering

Key Responsibilities

Plan, assign and optimise technician schedules and daily rosters
Liaise with clients to confirm bookings (service appointments) and resolve access or timing issues
Monitor and adjust schedules in real-time to manage urgent jobs or cancellations
Communicate access instructions, service updates, and key job details to field technicians
Work closely with service managers to ensure efficient resource allocation
Update and maintain accurate job records in Simpro, Excel, and internal systems

About You

You're a scheduling pro who thrives in high-volume environments. You’re calm under pressure, solution-focused, and can juggle priorities without missing a beat.

Proven experience in service scheduling, dispatch coordination, or workforce planning
Skilled in tools like Simpro, CRM systems, or Excel
Strong communicator with a confident, professional approach
Detail-oriented and highly organised
Able to adapt quickly to changes and problem-solve on the go
A self-starter who takes ownership and pride in your work

This role suits someone with experience as a:

Service Coordinator
Field Service Scheduler
Workforce Planner
Operations Coordinator
Maintenance Scheduler
Technician Scheduler
Resource Planner
Service Dispatcher

Why Join Lotus Commercial?

✔ National company with a strong reputation in commercial kitchen services

✔ Fast-paced, supportive operations team

✔ Real impact: your scheduling keeps Australia’s busiest kitchens running

✔ Long-term employment with career development opportunities in operations and service leadership

Apply Now

Ready to make a difference in a role that values precision, speed, and communication?

Apply today

with your resume and a brief cover letter outlining your experience and availability.

Company Overview

Lotus Commercial - Australia's Leading Commercial Kitchen Exhaust & Specialist Cleaning Company.

Quick Apply

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staff scheduler & service coordinator jobs in doncaster, vic

Staff Scheduler & Service Coordinator

Despatch Coordinator

Reactive Maintenance Coordinator - 6 Month FTC

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