In-Demand Customer service desk lead (technical) Jobs in Docklands, Vic

Business Support Officer, SS CCS Workplace Services
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Part-time
- Recruiting
- Communication skills
10d
Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- Computer Science
- POS
Quick Apply
Information Technology Service Desk analyst (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Azure
- Management
- Microsoft Office
Quick Apply
Service Delivery Manager (Managed Services)
LAB3 —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Management
- Leadership
Quick Apply
AI Implementation Lead
Metricon —Melbourne VIC
- Full-time
- CRM software
- Customer service
- Analysis skills
7d
Field Operations Lead
Treasury Wine Estates —Melbourne VIC
- Full-time
- Management
- Business
- Leadership
Business Support Officer, SS CCS Workplace Services
Department of Health —Melbourne City Centre VIC
- Part-time
- Recruiting
- Communication skills
10d
Technology Officer - Systems Support
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- SharePoint
- Communication skills
5d
Help Desk Technician
ALSTOM —West Melbourne VIC
- Schematics
- Engineering
- Microsoft Office
Technical Consultant
RecordPoint —Melbourne VIC
- $140,000 - $160,000 a year
- Full-time
- Hybrid work
- Computer Science
- Databases
- SharePoint
Quick Apply
11d
Technology Officer - Systems Support
Department of Education —Melbourne City Centre VIC
- Full-time
- SharePoint
- Communication skills
5d
Level 2 Service Desk Engineer
EFEX —South Melbourne VIC
- $80,000 - $100,000 a year
- Full-time
- Azure
- Communication skills
Quick Apply
ICT Engineer
BAE Systems —Melbourne VIC
- Weekend availability
- Hybrid work
- Management
- Engineering
- Administrative experience
4d
Technical Team Lead – Supply Chain
Mecca Brands Pty Ltd —Richmond VIC
- Full-time
- Warehouse experience
- In-person
- Leadership
10d
Project Manager
Super Micro Computer —Melbourne VIC
- Communication skills
Site Support Senior Technician
Computershare —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Analysis skills
- Employee stock purchase plan
Senior IT Support Engineer
Metcash —Port Melbourne VIC
- Full-time
- Customer service
- ERP systems
- Communication skills
- Annual leave
- Parental leave
6d
Agentic Technology Specialist
SailPoint —Melbourne VIC
- Full-time
- Customer service
- Salesforce
- Education
Deputy Practice Manager - HC - Practice Support
Advara HeartCare —Balwyn VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
11d
Sr Security Engineer, Region Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Scripting
- AI
- Health insurance
- Employee assistance program

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customer service desk lead (technical) jobs near docklands, vic

Business Support Officer, SS CCS Workplace Services

Victorian Government -
Melbourne VIC

Apply Now

Job Details

Part-time | Full-time
$81,496 - $98,955 a year
10 days ago

Qualifications

Records management
Recruiting
Communication skills

Full Job Description

Overview

Work Type: Ongoing - Full-time or part-time

Salary: $81,496 - $98,955

Grade: VPS 3

Occupation: Customer service

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/1941731

The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We’re focused on
supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with
communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and
wellbeing treatment or accelerating medical research. It’s all part of the way we partner with the community to help every individual lead a healthy life.

About the role:

The Business Support Officer, Workplace Services will contribute to a range of business-related administrative and customer service focussed support to the departments' staff and stakeholders, largely across a range of technology services. The Business Support Officer will be required to undertake various tasks across Workplace Services in the technology stream including kiosk support and providing technical support and troubleshooting for users of information technology, including the standard operating environment, network, and devices such as laptops, mobile phones, video conferencing, ICT on desks and printers.

About us:

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

About you:

Deliver services and positively impact the customer service expectation through exercising sound reasoning, problem solving and strong interpersonal and communication skills to ensure timely and accurate service through a variety of touchpoints.
Engaging with customers through multiple channels, such as OurService, email, Microsoft Teams, in-person interactions, and telephone lines.
Uses theoretical knowledge to achieve agreed outcomes in moderately complex work situations.
Experience or knowledge in information or records management and/or in technical support, including problem resolution to users of information technology including but not limited to the standard operating environment, network and devices.

What we offer:

The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
A wide range of growth and development opportunities within the department and wider Victorian Public Service.
A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply:

Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date.

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at [email protected]. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

If you have any queries in relation to participation in recruitment processes at Health, or experience any issues in applying, please feel free to email [email protected]. Please note that unsol icited applications from third parties cannot be accepted. If you have questions regarding the role, please message the contact person listed on the advertisement directly.

Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in line with our Privacy Policy.

Applications close Sunday 30 August 2026 at 11.59pm

Posted

14 August 2026

Apply Now

Refine Your Search

customer service desk lead (technical) jobs in docklands, vic

Business Support Officer, SS CCS Workplace Services

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Sr Security Engineer, Region Services

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