In-Demand Front office manager Jobs in Davistown Nsw

Client Relationship Manager
My Accounting Advantage —Kincumber NSW
- From $100,000 a year
- Full-time
- Office
- In-person
Quick Apply
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- Weekend availability
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Client Relationship Manager

My Accounting Advantage
Kincumber NSW

Quick Apply

Job Details

Full-time
From $100,000 a year

Qualifications

CA
CPA
Xero

Full Job Description

Senior Accountant - Client Relationship Manager

Kincumber, Central Coast | Full-time | Office-based | $100k+ based on experience

If you get more energy from a great client conversation than from sitting behind a screen, and you happen to have solid accounting knowledge behind you, this role was written for you!

My Accounting Advantage is a boutique accounting firm based in Kincumber, built entirely on referrals and reputation. Our clients are business owners and property investors who trust us with important financial decisions, and they stay because we make them feel known, not just serviced.

We’re looking for a Client Relationship Manager to become the heartbeat of that experience.

This is not your typical accounting role

You’re not here to sit behind the numbers all day.

You’re the bridge between clients and our technical team:

Translating complex accounting and tax concepts into plain English
Handling client conversations with confidence and warmth
Triage requests quickly and accurately
Holding the relationship while our team delivers the technical work

You’ll still use your accounting knowledge, but your real value is how you connect, communicate, and lead the client experience.

The outcome you own

Every client feels known, cared for, and confident their needs are being handled without Mai being involved.

What you’ll be responsible for

Being the first point of contact for client communication (phone + email)
Handling everyday Xero, bookkeeping, and BAS-related queries
Explaining financials, reports, and tax concepts in plain English
Managing billing queries and expectations professionally
Triaging more complex technical matters to the right team member
Supporting onboarding so new clients feel looked after from day one
Maintaining clear communication, follow-ups, and internal notes

What you’ll bring

We are specifically looking for someone who:

Has minimum 3+ years' experience in public practice accounting
Ideally CA or CPA qualified (or progressing)
Has solid experience with Xero and bookkeeping processes
Has prepared financial statements and tax returns across multiple entities
Has strong accounting and tax knowledge

But just as importantly…

You’re someone who:

Prefers working with people over working in isolation
Communicates clearly without jargon
Can handle stressed or confused clients calmly and professionally
Knows how to set boundaries without damaging relationships
Takes pride in making clients feel comfortable, not overwhelmed

This role is not suited to someone who prefers to sit behind the scenes. It’s for someone who wants to be front-facing and impactful.

What we offer

A high-trust, high-performing team environment
A leadership team that genuinely invests in your growth
A role where you become the trusted voice for our clients
Full-time, office-based role in Kincumber
Flexible working hours, with some flexibility to work remotely when needed
$100k+ salary package, based on experience and capability
Clear opportunity to grow as the firm scales
Firm ownership potential

How to apply

To apply, please submit:

Your resume
A short video (max 3 minutes) answering:
Tell us about a time you handled a frustrated client
How would you explain a Xero issue to someone with no accounting background?
Why does this role feel right for you right now?

Pay: From $100,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

front office manager jobs in davistown nsw

Client Relationship Manager

Front Office Manager

Assistant Night Manager - Part Time

Business Development Manager – NSW Operations

Ten Tops 3IC Store Support

Related jobs to explore

I want to receive the latest job alert for front office manager in davistown nsw

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