In-Demand Front desk manager Jobs in Darwin, Nt

Front Office Manager
AccorHotel —Darwin NT
- Full-time
- Management
- Customer service
- Budgeting
Quick Apply
Front Office Assistant Manager
AccorHotel —Darwin NT
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
Quick Apply
Operations Supervisor
K & S Freighters —Berrimah NT
- Customer service
- Communication skills
- Health insurance
- Parental leave
6d
Lodge Manager | Outback Spirit Tours
Journey Beyond —Darwin NT
- Seasonal
- Hospitality
- Management
- First Aid Certification
Quick Apply

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Guest Service Agent
Accor Apartments & Realty —Darwin NT
Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional…
Guest Service Agent
AccorHotel —Darwin NT
Welcoming guests and managing check-in/check-out procedures. Immediate access to global accommodation and F&B discounts.
Quick Apply

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front desk manager jobs near darwin, nt

Front Office Manager

AccorHotel -
Darwin NT

Quick Apply

Job Details

Full-time

Qualifications

Management
Customer service
Forecasting
Budgeting
Guest services
OPERA
Leadership
Office experience

Full Job Description

Company Description

Novotel, Mercure & ibis Darwin Airport are conveniently located just a few steps away from the airport and a short 15-minute drive from the vibrant Darwin CBD, the Hotels offer a prime location for both business and leisure travellers.

Be a part of this journey…

Airport Development Group (ADG) has made a significant investment of $25 million to transform the properties into a world-class destination. The major redevelopment project includes a range of upgrades to enhance the guest experience.

The extensive new tropical gardens create a serene and inviting atmosphere, offering a wonderful base from which to explore all the remarkable attractions and natural beauty that the Top End has to offer.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Lead and oversee all Front Office operations, delivering exceptional guest service and upholding brand standards.
Drive key performance metrics including RPS, NPS, loyalty enrolment, and upselling initiatives.
Ensure seamless guest arrivals and departures through effective room allocation and front desk management.
Manage and optimise Front Office systems, reporting, and daily operational processes.
Collaborate with Housekeeping, Engineering, and Reservations to maximise efficiency, room readiness, and revenue.
Oversee lobby operations, including porterage and guest services, ensuring a smooth and welcoming experience.
Manage VIP guests, group arrivals, and special requests to enhance satisfaction and loyalty.
Prepare forecasts and reports, ensuring compliance with financial, audit, and operational procedures.

Qualifications

2 years’ experience in a leadership role within Front Office or a similar environment.
Demonstrated leadership experience within the customer service industry.
Possess a strong background in Front Office procedures and Opera PMS.
Experience with forecasting, budgeting and Revenue Management principles.
Proven experience managing rosters and costs to achieve budgets and targets.
Demonstrated ability to coach, mentor, develop and inspire teams.

Additional Information

What's in it for you

ALL Heartist Program – Enjoy exclusive discounts on accommodation and food & beverage at Accor properties worldwide.
Family & Friends Discounts – Share the benefits of your career with your loved ones, offering them discounts on accommodation, services, and events.
Accor Live Limitless (ALL) Loyalty Program – Earn status and reward points with every stay, unlocking more benefits and experiences.
Learn Your Way – Access leading training platforms like Accor Academy and Typsy to advance your career and skills.

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Refine Your Search

front desk manager jobs in darwin, nt

Front Office Manager

Front Office Assistant Manager

Operations Supervisor

Lodge Manager | Outback Spirit Tours

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