In-Demand client service consultant Jobs in dandenong vic

Client Service Consultant
Slater and Gordon —Ringwood VIC
- Part-time
- Hybrid work
- Customer service
- Parental leave
Customer Support Consultant - Funeral Services
Southern Metropolitan Cemeteries Trust —Dandenong VIC
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
12d
Travel Advisor - Blackburn, VIC
Travel Associates —Blackburn VIC
- $110,000 a year
- Full-time
- Employee discount
Corporate Advisory Director
Basically Limitless Cargo Pty Ltd —Dandenong VIC
- $110 - $140 an hour
- Temporary
- Management
- Finance
- Master's degree
Quick Apply
14d
Showroom Consultant
Dream House Victoria —Richmond VIC
- $28 - $32 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick Apply
6d
Events Sales Consultant - Sports and Broadcasting
Aggreko —Braeside VIC
- Full-time
Travel Advisor - Elsternwick, VIC
Travel Associates —Elsternwick VIC
- $110,000 a year
- Full-time
- Employee discount
Sales Trainee
Brandt Tractor —Knoxfield VIC
- Full-time
- Sales
- Organisational skills
- Opportunities for advancement
Quick Apply
13d
Sales Consultant
Barry Plant —Berwick VIC
- $50,000 - $300,000 a year
- Full-time
- Customer service
- Communication skills
- Time management
Regional Sales Manager (Australia)
Siemens Energy —Bayswater VIC
- Full-time
- Salesforce
Junior Sales Executive
L Windows Pty Ltd —Burwood VIC
- $50,000 - $60,000 a year
- Urgently hiring
- Sales
- Customer service
- Business development
- Travel reimbursement
Quick Apply
Travel Advisor - Canterbury, VIC
Travel Associates —Canterbury VIC
- $110,000 a year
- Full-time
- Employee discount
Customer Service & Bookings Consultant
Telecare Australia —Blackburn VIC
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
Quick Apply
Recreation Projects Officer
Bayside City Council —Sandringham VIC
- $114,501 - $128,270 a year
- Full-time
- Hybrid work
- Work from home
- Parental leave
2d
Sales Executive | Labour Hire | Food Manufacturing | Early Career
Compass Force —Melbourne South Eastern Suburbs VIC
- $80,000 - $100,000 a year
- Contract
- Hybrid work
- CRM software
- Microsoft Excel
- Sales
- Profit sharing
- On-the-job training
Quick Apply
Travel Advisor - Kew, VIC
Travel Associates —Kew VIC
- $75,000 a year
- Full-time
- Employee discount
Travel Advisor - Toorak, VIC
Travel Associates —Toorak VIC
- $110,000 a year
- Full-time
- Employee discount
Team Leader - Occupational Rehabilitation
Rehab Management —Dandenong VIC
- $85,000 - $110,000 a year
- Full-time
- Hybrid work
- Management
- Master's degree
- Psychology
- Referral program
Quick Apply
12d
Customer Service Consultant / Manager
Mike's Carpet Discounters —Carrum Downs VIC
- Weekend availability
- Merchandising
- English
- Organisational skills
Mental Health Team Leader
Telecare Australia —Blackburn VIC
- Full-time
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
Quick Apply
5d

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client service consultant jobs near dandenong vic

Client Service Consultant

Slater and Gordon -
Ringwood VIC

Apply Now

Job Details

Permanent | Part-time

Benefits

Parental leave

Qualifications

Customer service
Call centre

Full Job Description

Client Services Consultant

Slater and Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people.

Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time between home and the office. We recognise and reward high performance and have outstanding employee benefits including a week of shutdown leave, paid parental leave, extra-long service leave, together with various ongoing learning and professional development opportunities.

For EA based roles: Employees covered by our Enterprise Agreement, will also enjoy access to additional paid service leave, a confirmed 1 July salary increase, an annual wellness reimbursement, career development opportunities, and much more.

What are we looking for?

Our team is growing and we are on the lookout for Client Services Consultants to join our team and work as part of our inbound and outbound call centre located in Ringwood. These roles can be on Permanent Part Time & Casual basis with various shifts between 8am and 8pm. And we are looking for minimum 3 days availability.

Working within our National Client Care team you are the first person that a client meets in their legal journey. It is vital that our team members are great listeners, strong communicators and above all empathetic and caring – ensuring that we create a connection with our possible clients.

If you are someone who loves customer service and the opportunity to work in a contact centre environment, then this role could be for you.

Your duties and responsibilities will include:

Generating appointments for Lawyers with Clients

Managing and ensuring an effective resolution of all prospective and existing client enquiries

Following up of all prospective client enquiries and assist in handling any objections

Maintaining a superior level of client service, including both inbound and outbound calls

Ensuring that callers that do not become clients are referred to the appropriate services when Slater and Gordon cannot assist

Ensuring solicitors receive accurate information of prospective clients and their matters

Ensuring all information recorded in relation to prospective and existing clients is accurate

Ensuring all client information is treated in a professional and confidential manner

Accurately query and record prospective client information to meet the business needs of Slater and Gordon including referral and marketing sources

Maintaining an awareness of all key changes to legislation and issues affecting practice areas and subsequent screening criteria

What will you bring?

We are looking for candidates who are proactive, love customer service, and are confident on the phone speaking with potential new clients - with the view to make appointments with our legal teams.

No legal experience is necessary. Full training will be provided (3-4 week training component).

To be successful you will need to demonstrate:

Great customer service skills

Tech savvy. Someone that can use multiple computer systems at the one time, whilst recording information when speaking with a client

Inbound or Outbound calling experience (highly desirable)

An excellent communicator and listener

A creative thinker who enjoys problem solving

Resilient and comfortable with the pressures of a busy call centre environment

Someone who loves a challenge and motivated by individual and team goals

Working in a fun, positive team environment

What next?

If you are interested in this opportunity, please apply directly to Slater and Gordon. We prefer to talk with you personally and are not accepting applications from recruitment agencies.

To be eligible for this position, you must be an Australian citizen, a permanent resident, or hold a valid visa with full and unrestricted working rights in Australia. Proof of work rights will be required as part of the Slater and Gordon application process.

Acknowledgement of Country Slater and Gordon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all First Nations peoples today.

Diversity + Inclusion Slater and Gordon is committed to creating an inclusive workplace that values diversity and ensures equal opportunities for all. Slater and Gordon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes. We understand that everyone has different needs. If you require reasonable adjustments throughout the recruitment process, please let us know in your application.

Apply Now

Refine Your Search

client service consultant jobs in dandenong vic

Client Service Consultant

Customer Support Consultant - Funeral Services

Travel Advisor - Blackburn, VIC

Corporate Advisory Director

Showroom Consultant

Events Sales Consultant - Sports and Broadcasting

Travel Advisor - Elsternwick, VIC

Sales Trainee

Sales Consultant

Regional Sales Manager (Australia)

Junior Sales Executive

Travel Advisor - Canterbury, VIC

Customer Service & Bookings Consultant

Recreation Projects Officer

Sales Executive | Labour Hire | Food Manufacturing | Early Career

Travel Advisor - Kew, VIC

Travel Advisor - Toorak, VIC

Team Leader - Occupational Rehabilitation

Customer Service Consultant / Manager

Mental Health Team Leader

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