In-Demand Auto part interpreter Jobs in Dandenong Vic

Customer Service Team Leader
Auto Parts Group —Dandenong VIC
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
2d
Customer Service Representative
NAPA Auto Parts —Dandenong VIC
- Full-time
- Customer service
- Parental leave
- Employee assistance program
Parts Interpreter
Burson —Dandenong VIC
- Full-time
- Customer service
- Merchandising
- Maintenance
- Parental leave
Quick Apply
Customer Service Team Leader
NAPA Auto Parts —Dandenong VIC
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
2d
Phone Sales Officer
JAS —Cranbourne West VIC
- Full-time
- Customer service
- Recruiting
- Organisational skills
- Parental leave
Quick Apply
Truck Dealership Sales, Service and Parts opportunities
Patterson Cheney Pty Ltd —Keysborough VIC
- Full-time
- Sales
- Customer service
- Communication skills
- Employee assistance program
- Employee discount
1d
Automotive Parts Interpreter - Motospecs Dandenong South
NAPA Auto Parts —Dandenong VIC
- Full-time
- Product management
- Computer skills
Automotive Parts Interpreter - Repco Nunawading - Full Time
NAPA Auto Parts —Nunawading VIC
- Full-time
- Sales
- Customer service
- Parental leave
- Employee assistance program
Customer Service Representative
Auto Parts Group —Dandenong VIC
- Full-time
- Customer service
- Parental leave
- Employee assistance program
Quick Apply
2d
Automotive Parts Interpreter - NAPA Clayton - Full Time
NAPA —Clayton VIC
- Full-time
- Computer skills
- Parental leave
Quick Apply

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Customer Service Team Leader

Auto Parts Group -
Dandenong VIC

Quick Apply

Job Details

Full-time
2 days ago

Benefits

Parental leave
Employee assistance program

Qualifications

Customer service
Communication skills

Full Job Description

About Auto Parts Group (APG):

At Auto Parts Group (APG), we aim to be Australia’s leading independent supplier of genuine and aftermarket automotive parts, delivering a Real Advantage to our customers.

APG is part of GPC Asia Pacific, a leading supplier of automotive and industrial parts across Australia, New Zealand and Southeast Asia. With more than 8,000 team members across Asia Pacific and over 60,000 globally, GPC represents recognised brands including Repco, NAPA, AMX and Motion Industries.

About the role…

This hands-on leadership opportunity sits within a supportive, collaborative and fast-paced customer service team, based in Dandenong, VIC.

As a Customer Service Team Leader, you will work closely with Parts Interpreters, customers and internal stakeholders to deliver accurate, efficient and customer-first service. You will be supported with the training, tools and resources to succeed, while contributing ideas, driving improvements and further developing your leadership capability.

The primary focus of a Customer Service Team Leader is to:

Lead and support the Customer Service Parts Interpreter Team to achieve service, efficiency and quality standards.
Ensure accurate and timely processing of customer orders across phone, email, online, fax and internet channels.
Monitor and manage open orders, including late deliveries, undelivered goods, future orders and credit holds.
Coach team members on customer service, parts interpretation and technical/mechanical knowledge.
Support continuous improvement and compliance with company policies, procedures, APG Values and safety requirements.

About you, skills and experience…

You are an adaptable and proactive team leader who can think on your feet, communicate effectively and work collaboratively. You take pride in delivering great customer outcomes and supporting your team to perform at their best. You will ideally have:

A leadership style that reflects APG Values: Customer First, Smart Service, One Team and Safe for All.
Strong customer service and communication skills.
Experience in parts interpretation and/or mechanical or technical product knowledge.
Excellent attention to detail and the ability to accurately process and review customer orders.
The ability to prioritise competing demands and resolve customer order issues efficiently.
A continuous-improvement mindset, with the ability to identify opportunities to improve service, quality and team efficiency.

Benefits:
APG Me Day: This is a paid, planned day for our team to use for whatever they want.
Paid Parental Leave: We have newly introduced paid parental leave for all permanent employees.
Training: Full training and ongoing support will be provided with all necessary business resources, tools and technology.
Events: Regular team catch ups including monthly get-togethers and local awards and Annual Awards.
Wellbeing: Employee Assistance Program (EAP) that provides access to free, confidential counselling (which includes financial and legal counselling) for you and your immediate family.
Diversity: We have a diverse group of talented people in our business from all ages, nationalities, abilities and cultures.
Security: We have been in business for 30 years and continue to get stronger year after year. About the work environment…

You’ll join an inclusive workplace where teamwork, safety, service and continuous improvement are valued. This is an opportunity to make a meaningful contribution, build strong relationships and help deliver outstanding service to APG customers. If this seems like you, we'd love to hear from you!

Can't find a role that matches your interest or location? Register your interest by creating an account and we'll be in contact if something pops up that matches your skills or interest.

GPC Asia Pacific is an equal opportunity employer.

Quick Apply

Refine Your Search

auto part interpreter jobs in dandenong vic

Customer Service Team Leader

Customer Service Representative

Parts Interpreter

Customer Service Team Leader

Phone Sales Officer

Truck Dealership Sales, Service and Parts opportunities

Automotive Parts Interpreter - Motospecs Dandenong South

Automotive Parts Interpreter - Repco Nunawading - Full Time

Customer Service Representative

Automotive Parts Interpreter - NAPA Clayton - Full Time

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