In-Demand group facilitator Jobs in dandenong, vic

Activity Facilitator
SydWest Multicultural Services —Croydon VIC
- Full-time
- Customer service
- Data entry
- Employee assistance program
9d
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- Part-time
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Activity Facilitator

SydWest Multicultural Services -
Croydon VIC

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Job Details

Permanent | Full-time
9 days ago

Benefits

Employee assistance program
Salary packaging

Qualifications

Customer service
Data entry
Working with Children Check

Full Job Description

Posted: 26/05/2026

Closing Date: 26/06/2026

Job Type: Permanent - Full Time

Location: Croydon

Job Category: Aged & Disability Support

SydWest Multicultural and Participate Australia are both not-for-profit organisations that are committed in providing a broad range of services across Greater Western Sydney, the Inner West and the City of Sydney. We are a leading organisation on cultural diversity offers flexible and integrated services across the life cycle for refugees and migrants; support for seniors; disability support; women and families; youth; housing support; and settlement services.

Participate Australia in particular focuses on making a difference in the lives of people with disabilities by respecting their dignity, autonomy, freedom of choice and independence, and by supporting the achievement of their goals.

Our vision is to create an inclusive society where all people have equal opportunities to grow and thrive. Our organisational mission is to deliver quality services meeting diverse needs to maximise individual and community outcomes.

Job Description

Responsibilities

Have a sound knowledge and understanding of the National Disability Insurance Scheme (NDIS)
Oversee program planning and manage bookings
Oversee resourcing activities, including purchasing resources, run sheet, transport list, and providing information to team leader
Ensure all activities have a strong focus on customer experience and customer satisfaction
Ensure all participants are enrolled into activities and staffing ratios are both safe and aligned with rostering optimisation goals
Approving all groups shifts which includes support workers and participants
Ensure all information is reflected in Visicase in an accurate and timely manner
Support business development efforts to attract new participants to PA services
Perform monthly supervisions with team leaders
Perform monthly team meeting with all groups’ support workers
Participate in the Emergency On-Call management system as rostered
Administrative tasks as requested by management.

Benefits

Health and Wellbeing Program (gym, yoga, swimming)
Salary packaging
Comprehensive onboarding program
Great work culture and collaboration
Personal and professional growth in Support Coordination
Employee Assistance Program (EAP)
Community Portable Long Service Leave.

Desired Skills and Experience

Providing high quality and timely communication to support staff and support team
Ability to provide excellent customer service
Enthusiasm towards promoting PA services and engaging new customers
Has a practical knowledge of relevant organisation systems, technology, policies, and processes, specific to the relevant area of corporate and service support
Ability to work cohesively in a multi-disciplinary team to drive organisational business and strategic goals
Demonstrated ability to resolve complex issues or conflict in day-to-day operation
Ensures resourcefulness and creativity are enabled
Identifies and contributes to opportunities for innovation across teams
Comprehensive knowledge of supports and services available
Ensures organisation’s image and reputation is maintained
Monitors and maintains quality of service and reporting documentation
Accuracy and attention to detail with data entry
Strong planning and organisation skills
Working With Children Check (or application in process).

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group facilitator jobs in dandenong, vic

Activity Facilitator

WW Coach- Croydon & Surrounds VIC

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