WW is looking for candidates to help change people’s lives. We are a global wellness technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encourage people to move more, shift their mindset and eat healthier while enjoying the foods they love. By drawing on over six decades of experience and expertise in behavioral science, we build communities in order to deliver wellness for all.
Role Overview:
A WW Coach channels a passion for a healthy lifestyle into inspiring customers to build healthy habits and achieve milestones on their own wellness journeys. The Coach is responsible for building an inclusive, in-person community through facilitating a customer-focused workshop (either physical or virtual) centered on wellness and building healthy habits.
Location Requirements- Croydon & Surrounds VIC
- Saturdays 8am-10am
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Also potential job opportunities in Berwick, Camberwell, Bentleigh, and Langwarrin
Key Responsibilities
Delivering Workshop experience (facilitating and coaching) - provides supportive Wellness Check-in; delivers the workshop topic in a fun and engaging way; utilises facilitation skills to keep discussion relevant and flowing; creates a safe space; celebrates members successes; supports members to build healthy habits; supports members to set actions for coming week; delivers an effective new member orientation
Driving member recruitment and retention - delivers consistent on-brand member experience; drives member referrals; develops personal connections with members; engages in WW community both through Social and Connect; member care using C2M weekly
Maintain and increase product sales - tailor recommendations of WW products and offerings and drives sales, seeking to understand and using knowledge to help build healthy habits
Community involvement - a WW brand ambassador in local community; attracts new members within local community; represents WW in local events
Conducting Orientation - new members understand the current WW program and are able to start immediately
Maintaining Connect group - consistent presence in Connect groups - WW products, offerings and events. Plus influencer style posts demonstrating WW brand ambassadorship
Must be willing and have space to store and transport WW products and equipment. Must have own car and a driver’s licence.
Key Skills/Requirements
Strong Facilitator
Comfortable with rapid change
Strong coaching skills
Time management and organisation ability
Business acumen
Excellent listening and communication skills
G Suite skills and tech savvy across different technologies and tools
At WW, it is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.
