In-Demand Intake officer Jobs in Croydon, Vic

Clinic Practice Officer
VPATS Pty Ltd —Box Hill VIC
- $75,000 - $77,500 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
Quick Apply
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WISE Employment —Heidelberg West VIC
- Full-time
- Case management
- Communication skills
- Travel reimbursement
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- $48.95 an hour
- Full-time
- BLS Certification
- Patient care
- Discharge planning

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Clinic Practice Officer

VPATS Pty Ltd
Box Hill VIC

Quick Apply

Job Details

Part-time | Full-time | Casual | Contract
$75,000 - $77,500 a year
13 days ago

Qualifications

Microsoft Outlook
Administrative experience
Payroll

Full Job Description

Clinic Practice Officer

Victoria Psychological Assessment and Treatment Services (VPATS) Pty Ltd is a psychology and NDIS service provider committed to improving quality of life, mental health outcomes, and reducing behaviours of concern (e.g., aggression and problematic sexualised behaviours) through evidence-based assessment and intervention.

We are seeking a highly organised and motivated Clinic Practice Officer to join our growing team. This role is critical to ensuring the smooth, efficient, and professional day-to-day operation of our practice while supporting clinicians, clients, and management.

Key Responsibilities

General Clinic Duty

Respond to phone calls, emails, and client enquiries
Coordinate appointment bookings and manage clinician calendars
Assist with client enquiries and service coordination
Manage referrals and client intake processes
Prepare and issue Service Agreements and intake documentation
Maintain up-to-date client records within the practice management system
Liaise with support coordinators, plan managers, and families regarding service schedules
Monitor participant funding and support administrative processes related to NDIS services
Promote clinic workflows and update operational documents

General Practice Duty

Collect, submit and monitor NDIS or client bill claiming
Monitor clinician service records and documentation
Assist with payroll processing and staff payment
Handling clinic expenditure billing processes
Assist with recruitment processes including job advertisements and interview
Support staff onboarding; maintaining staff documents, equipment and basic IT accessibility
Provide clinic practice support to clinicians and management
Assist with assigning and maintenance of practice systems including Splose, Outlook, Softphone and Office systems

We are looking for someone with following selection criteria:

Highly organised with strong attention to detail
Friendly and professional when communicating with clients and staff
Comfortable managing multiple administrative tasks simultaneously
Comfortable to learn to improve practice
Experience working in NDIS or allied health clinic space
Familiar with the Splose practice management system (highly regarded)
Experience with payroll processing and NDIS claim submissions (highly regarded)

What We Offer

Salary starting from $75,000 per annum, 1 EFT
Flexible part-time role with remote working options
Supportive and collaborative team environment
Opportunity to work in a growing allied health practice
Training provided for internal systems

How to Apply

Please submit your resume and a brief cover letter regarding selection criteria via [email protected]

Pay: $75,000.00 – $77,500.00 per year

Work Location: Hybrid remote in Box Hill VIC 3128

Quick Apply

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intake officer jobs in croydon, vic

Clinic Practice Officer

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