ABOUT US:-
At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of ‘the enterprise of the future’. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centres. We partner with high-growth enterprises to guide them through complex digital transformations with a consultative approach, offering customised solutions and services for all their business needs, across the entire IT asset life cycle.
Constant innovation and service excellence continue to position Total IT Global as a Digital Experience Enabler at the leading edge of innovation.”
Our URL :- https://totalitglobal.com/
JOB DESCRIPTION:-
L1 Network Engineer
1. Experience Range: 1-3 Years
2. Key Responsibilities:
· Assist in the physical setup and mounting of network equipment (routers, switches, SDWAN devices) on Rack.
· Provide remote console access and hands-on support to technical teams during configuration and troubleshooting.
· Install and test replacement hardware components under guidance from remote engineers.
· Perform basic IP configuration and connectivity checks.
· Support patch cabling activities, including cable tracing and labeling.
· Conduct basic diagnostics of LAN, WAN, and Wi-Fi issues, escalating complex problems as needed.
· Document installation details, including port mappings visually via photos as required.
· Participate in network migration and cutover activities, including post-migration hyper care and rollback support under the guidance of client's technical team as required.
· Coordinate with site teams and remote teams to validate equipment delivery and readiness.
3. Required Skills & Qualifications:
· 1–3 years of experience in network support or IT field services.
· Understanding of networking concepts (including Switches, Routers, LAN/WAN, IP addressing, Wi-Fi).
· Experience in providing hands-on support for network installations and troubleshooting.
· Familiarity with enterprise switch environments.
· Strong documentation and communication skills.
Job Types: Casual, Contract
Pay: From $25.00 per hour
Work Location: In person
