In-Demand Member services representative Jobs in Crows Nest, Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $35.15 - $63.27 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
5d
Gym Sales Representative - Casual Hours - Food Sampling
Hive Direct Marketing Solutions Pty Ltd —Sydney NSW
- $650 - $2,000 a week
- Urgently hiring
- Microsoft Word
- Sales
- Customer service
- Professional development assistance
- Free food
Quick Apply
Customer Service Representative - Market Street
Commonwealth Bank —Sydney NSW
- Part-time
- Communication skills
12d
Retail Planogram Merchandiser - Lane Cove - NSW
CROSSMARK Australia —Lane Cove NSW
- $34.34 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
State Theatre - Back of House Technician
EVT Group —Sydney NSW
10d
Customer Service Supervisor
Graymont —North Sydney NSW
- Hybrid work
- Sales
- Customer service
- Supervising experience
12d
Customer Service Representative (Fixed term 12 Months)
ResMed —Sydney NSW
- Full-time
- No degree
Retail Photographic Employee & Customer Service Representative
My Santa Photo —Sydney NSW
- From $32.18 an hour
- Weekend availability
- Customer service
- POS
- In-person
Quick Apply
7h
Inside Sales Account Executive - Small Business
Dell Technologies —Chatswood NSW
- Full-time
- CRM software
- Sales
- Salesforce
Sales Development Representative
Vocus —North Sydney NSW
- Full-time
- CRM software
- Sales
- Customer service
- Parental leave
Quick Apply
12d
Retail Planogram Merchandiser - Leichhardt - NSW
CROSSMARK Australia —Leichhardt NSW
- $34.34 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
13d
Retail Merchandiser - Manly - NSW
CROSSMARK Australia —Manly NSW
- $34.34 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
APS 4 Client Service Officer
Department of Veterans' Affairs —Sydney NSW
- $85,610 - $91,309 a year
- Organisational skills
Customer Service Representative - ARH Homebush
Animal Referral Hospital —Homebush West NSW
- Part-time
- Customer service
- Administrative experience
- Front desk
- Employee discount
Quick Apply
Casual Teachers - Junior School
St Andrew's Cathedral School —Sydney NSW
1d
Sales Associate
Crocs —Homebush NSW
- Night shift
- Microsoft Word
- Microsoft Excel
- English
- Flexible schedule
8d
Retail Planogram Merchandiser - Burwood - NSW
CROSSMARK Australia —Burwood NSW
- $34.34 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
12d
Customer Sales Representative (Inbound Contact Centre)
My NRMA —Sydney NSW
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Communication skills
- Annual leave
- Parental leave
Quick Apply
4d
Casual Teachers - Secondary School
St Andrew's Cathedral School —Sydney NSW
2d
Project Administrator
Access & Security Co —Sydney NSW
- Full-time
- Hybrid work
- Parental leave
- Employee assistance program
Quick Apply

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Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$35.15 - $63.27 an hour
5 days ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $35.15 – $63.27 per hour

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in crows nest, nsw

Part Time Customer Service Officer - Operations

Gym Sales Representative - Casual Hours - Food Sampling

Customer Service Representative - Market Street

Retail Planogram Merchandiser - Lane Cove - NSW

State Theatre - Back of House Technician

Customer Service Supervisor

Customer Service Representative (Fixed term 12 Months)

Retail Photographic Employee & Customer Service Representative

Inside Sales Account Executive - Small Business

Sales Development Representative

Retail Planogram Merchandiser - Leichhardt - NSW

Retail Merchandiser - Manly - NSW

APS 4 Client Service Officer

Customer Service Representative - ARH Homebush

Casual Teachers - Junior School

Sales Associate

Retail Planogram Merchandiser - Burwood - NSW

Customer Sales Representative (Inbound Contact Centre)

Casual Teachers - Secondary School

Project Administrator

I want to receive the latest job alert for member services representative in crows nest, nsw

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